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Zachary W. Fields909 North Avenue
Wheelersburg, Ohio, 45694(740) 727-4200
Education Completed over 200 hours of Special Intelligence and Military Courses – July 2010 – August
2014 – Fort Meade, MD Attended* Manual Morse Interceptor Course – February 2010 – June 2010 - U.S. Air Force Advanced Communications Signals Collection and Processing, Pensacola, FL – Graduate
Certificate Wheelersburg High School - Wheelersburg, OH - Diploma
Employment HistorySeasonal Jumper/Unloader, November 2015 – PresentUPS, Ashland, KY
Ensure each packaged is delivered at a timely manner. Obey all legal limits and ensure all packages are secure and kept in order of delivery Unload each package in a safe and steady way to insure each package is in order.
Car Salesman, August 2015 – November 2015Bill Cole Automall, Ashland, KY
Interact with each individual in a professional and courteous demeanor Ensure that every vehicle sold is up to the customers standards Keep all certificates up to date by excelling in the online classes
Service Manager, March 2015 – August 2015Ritchie Automotive, Glen Burnie, MD
Provide optimal support in the day to day scheduling of appointments. Ensure each customer is kept up to date with the work being done to their vehicle. Build and keep track of each ticket made for customer vehicles and ensure each one is current
with parts and labor. Sell each necessary part and possibly engine/transmission that the vehicle needs to the
customer. Keep track of each mechanical technician to ensure that they are staying focused on the task
at hand and that they have everything they need to complete the job.
Collection Operator, November 2013 – August 2014Military/Government, Fort Meade, MD
Ensured the efficiency of performance and tasking for multiple worldwide systems supporting the intelligence community.
Provided after hour support for deployed personnel requiring immediate monitoring and input of Mission Support Center system and data flow architectures to successfully complete deployment mission.
Provided monitoring and performed initial troubleshooting for a number of systems directly supporting U.S. and coalition warfighters.
Provided tasking support for multiple systems during contingency and emergency situations.
Senior Watch Officer (SWO), October 2011 – August 2014Military/Government, Fort Meade, MD
Authorized necessary changes to mission related tasking and utilization of all operational personnel in response to contingency and changing situations.
Appointed as the Shift Military Leader for multiple service members, disseminated information from management and military chain of command while still ensuring every individual was responsible for their actions and duties.
Coordinated and maintained awareness of all personnel assigned to the watch floor and their activities in and out of the work environment during duty hours.
Maintained the operational daily event log, providing a 24-Hour log of all the events that occurred during that day's mission.
Utilized multiple types of applications and databases to perform all mission related duties necessary to keep all systems operational.
Trained personnel in all aspects required for the SWO position to insure tasking was completed properly, legally, and in a timely manner.
Telecommunications and Networking Analyst, October 2010 – October 2011Military/Government, Fort Meade, MD
Provided technical support for organizations within NSAW and its world-wide partners, directly impacting millions of customers.
Performed quarterly preventative maintenance to make sure connections are secured, equipment is serviceable, racks are cleaned, and spaces within the racks are properly utilized.
Managed, maintained, installed/uninstalled, and performed troubleshooting procedures on racks of equipment worth multi-millions located in multiple field sites.
Performed troubleshooting procedures on various pieces of physical equipment. Performed multiple daily changeovers required to sustain mission. Performed weekly, monthly, and yearly security tasks to keep secure communications up and
operational.
Professional Skills Communication Signals Intelligence Analyst Military Training Leadership Qualities Customer Relations Microsoft Knowledge
ReferencesAvailable Upon Request – NSA Case Number (DJ2-2014-05835)