COMMUNICATION AND SOCIAL STYLES
Why Is Communication Important?
Necessary for understanding It is a social function Creating and maintaining positive
relationships
Communication Is a Two-Way Process
Sender
Receiver
Factors Influencing Communication
ContextThe situation in which the
communication takes place.
Semantics
The meaning/interpretation of words
Jargon
Vocabulary particular to a trade, profession, or group.
Acronym
Formed from the initial letter of groups of letters of word in a
phrase.
The Social Style Model
Analytical
Driving
Amiable Expressive
Analytical Style
Thinks carefully
Non-expressiv
e
FocusedSelf-
disciplined
Detail oriented
Driving Style
Highly assertive
Action oriented
Controlled
Task and result
oriented
Trusting of facts
and data
Amiable Style
Thinks before acting
Warm
FriendlyRelationship focused
Dependable
Expressive Style
Highly assertiv
e
Action oriented
Energetic
Trust intuition
Highly flexible
Which Social Style Am I?
Amiable