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Company Snapshot
Offices World Headquarters in Dallas, Texas
European Headquarters in London, England
Technical Center of Excellence in Falls Church, Virginia
Rapidly Growing Customer Base 40+ Countries on six continents
United States, Europe, Asia, Australia, Mexico, South America and South Africa
Pioneered Several Industry “Firsts” Customer-controlled networking
VPLS
global Ethernet WANS
3 Global Network Operations Centers Dallas, Texas; Falls Church, VA; London, UK
MASERGY is the leading provider of QoS-based, customer-controlled network services specializing in real-time application
performance across converged enterprise networks.
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BroadcastingBroadcastingBroadcastingBroadcasting
ManufacturingManufacturingManufacturingManufacturingFinancial ServicesFinancial ServicesFinancial ServicesFinancial Services
World Class Customers
Health CareHealth CareHealth CareHealth CareRetailersRetailers RetailersRetailers
ServicesServicesServicesServices
LegalLegalLegalLegal
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Delivering Value
MPLS (Multi Protocol Label Switching) Differentiated classes of service
Guaranteed application performance (QoS)
Multiple applications over a single connection/network
Greater flexibility and control of your WAN
Significant cost reductions
MASERGY is unique in that it extends QoS across the local access loops!
MASERGY is the only provider in the market offering customer-controlled IP/MPLS WAN services
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Customer-controlled IP-based MPLS network separates all traffic according to customer requirements, and enforces
those priorities end-to-end.
Solution:MASERGY IP/MPLS Network
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SLA HighlightsService Availability
99.999% 99.999% USA (cont.) 99.999% Europe 99.9% Asia Pac 99.75% Rest of World
Latency Latency Metrics Guaranteed per Route, HUB to HUB
Packet Delivery Normal Plane = 99.9% Priority Plane = 99.9% Critical Plane = 99.99% Voice Plane = 100%, in sequence Video Plane = 100%, in sequence
Jitter (Voice & Video): < 5ms
Fast-Failover (Voice & Video): < 1 Sec
Proactive Customer Notification: < 5 Minutes
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Transport Product Overview
Public IP Private Link
Private IP VPLS
- Internet Access
- Ease of IP routing
- End-to-end QoS
- All Service Planes
- Fully Meshed
- FR DLCI interface
- Layer- 2 Security
- End-to-end QoS
- All Service Planes
- RFC 2547bis based- Ease of IP routing- Layer 2 Security- All Service Planes - Fully Meshed- Private
- Layer 2 point to Multipoint
- Extended LAN Service
- Ethernet WAN
- Protocol Independent
Virtual Private LAN Switching product provides a true layer two, switched virtual private networking service based on the Internet Engineering Task Force (IETF) lasserre-vkompella-ppvpn-vpls-03 draft ([VPLS])
Intelligent TransportIntelligent Transport
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Intelligent Transport Virtual Connections Options
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Public and Private Networks
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Masergy MPLS
Private IP VPNInternet
FirewallVideo
HQ
Ethernet Switch
Router
Video
Ethernet Switch
Branch
Video
Region
Ethernet Switch
T3
T3
T1
T1
T1
Video
Ethernet Switch
Branch
MIB MIB
MIB
… MPLS Intelligent Transport Routerless OfficeALL Routing can be outsourced
Masergy Intelligent Bridge– Transparent to Customer– Converts Ethernet/Serial and vv
Default Gateway– Masergy router in the cloud, or– Customer Ethernet switch
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Product Overview
Control Products
Service Control Center
Network Analyst
Application Products
inCONTROL Voice
inCONTROL Video
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inCONTROL VoiceToll Grade Voice IP TransportService Level Guarantees
100% Packet Delivery 100% Packet-in-Sequence <5ms Jitter <1sec Fast Failover
Voice VPN Services SIP-Compatible Call Completion
On-net to On-net On-net to PSTN
Customer Defined Numbering Plans
Call Blocking Call Compression
G.729 – 30k G.711 – 80k
SCC Management of Voice Create and Modify Dial
Plans Manage Bandwidth View Call Detail Reporting View Traffic Statistical Data
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inCONTROL Video
Service Level Guarantees• 100% Packet Delivery• 100% Packet-in-Sequence• < 5ms Jitter• <1sec Fast Failover
SCC Management of Video•Move, Adds, and Changes•Modify Bandwidth •View Traffic Statistical Data
inCONTROL Video is a premium grade of IP bandwidth specifically engineered to guarantee the delivery of real-time video with true TV quality at all times, under all network conditions.
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Unique Systems Capabilities: Service Control Center
360 degree account view for MASERGY customers Comprehensive integrated web portal Detailed data usage graphing and reporting Unprecedented list of real-time customer-control
features:– Change bandwidth tiers and CSIR
– Provision phone numbers and voice features
– Provision entire services such as point-to-point links
– And many more
Customers can make changes themselves instead of calling, ordering, and waiting….
Service Control Center Demo
1515 Masergy Confidential - 2004
Service-Embedded Network Management Service-Embedded Network Management CapabilitiesCapabilities
Granular Traffic Management Statistics (Top Talkers)• By application• By port• By IP Address• By protocol• By QoS plane
Management Reporting• Minutes to Months• Top talkers• Performance against SLAs
By Applications
By Port
By IP Address
1616 Masergy Confidential - 2004
Embedded Network ManagementEmbedded Network Management
Advantages:
• It’s already there … just Turn It ON!
• Bandwidth tax … Zero
• Labor tax … Zero
• Automatically, fully integrated
• No appliances, software & equipment to buy, test, deploy or maintain
Disadvantages:• not available from your current
provider
• Router tax … Zero
• Latency tax … Zero
• Always available