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Strategic PrioritiesStrategic Prioritiesfor thefor the ITM WorkforceITM Workforce
Army Library InstituteArmy Library InstituteSan Antonio, TexasSan Antonio, Texas
Mr. Ned KielochProgram Manager, ITM Education and TrainingITM Career Program-34U.S. Army/[email protected] (DSN 227.6156)
7 June 2001
Army ITM Career ProgramArmy ITM Career Program (ITM CP-34)(ITM CP-34)
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TopicsTopics ITM CP-34 FoundationsITM CP-34 Foundations
ITM Workforce IssuesITM Workforce Issues
Strategic Plan PrioritiesStrategic Plan Priorities
Education, Training and Education, Training and DevelopmentDevelopment ITMCareersITMCareers e-Business Solutions e-Business Solutions
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ITM Core Series 8,403 (80%) 334-Computer (5,679)
391-Telecommunications (1,228)301-I-Information Management (1,496)
ITM Specialty Series 2,091 (20%)1000s-Visual Information (1,042)
1082/1083/1654-Publications/Printing Management (535)1410-Library Management (317)343-Records Management (197)
ITM CP-34 by GradeGS-05-08 376 ( 3%) GS-12 3,518 (34%)GS-09-10 1,660 (16%) GS-13 1,573 (15%)GS-11 2,887 (28%) GS-14-15 480 ( 4%)
Army ITM CP-34 Civilian WorkforceArmy ITM CP-34 Civilian WorkforceTotal = 10,494Total = 10,494 (March 2001)(March 2001)
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GS-1410 by Grade/Gender/MinorityGS-1410 by Grade/Gender/Minority
GradeGrade TotalTotal %% M/FM/F Min/OtherMin/OtherGS-05 01 .3 01/00 00/01GS-07 05 1.6 02/03 00/05GS-09 70 22 17/53 18/52GS-10 06 02 03/03 02/04GS-11 136 43 46/90 17/119GS-12 66 21 20/46 12/54GS-13 26 08 08/18 02/24GS-14 06 02 01/05 01/05GS-15 01 .3 00/01 00/01
TotalsTotals 317317 100100 98/21998/219 52/26552/265
Army Librarian WorkforceArmy Librarian WorkforceTotal = 317Total = 317 (March 2001)(March 2001)
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By SeriesBy Series WorkforceWorkforce CorpsCorps Corps EligibleCorps Eligible
GS-0334 Computer 153 14 20GS-0301-I Information Mgmt 62 26 15GS-0391 Telecommunications 7 0 1GS-0854 Computer Engineer 10 1 5GS-0855 Electronics Engineer 18 7 5GS-1550 Computer Scientist 5 1 0Other Series 57 27 13
TOTALTOTAL 312312 76 76 5959
By Career ProgramBy Career Program WorkforceWorkforce CorpsCorps Corps EligibleCorps Eligible
CP-34 ITM 222 40 36CP-16 Sci/Eng 33 9 10Other CPs 57 27 13
TOTALTOTAL 312312 76 76 5959
Army Acquisition & Technology WorkforceArmy Acquisition & Technology Workforce (Category (Category “R”“R” Certified) Certified)
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ITM/Leader CompetenciesITM/Leader Competencies
IT Security/Information Assurance Information Technology Desktop Technology Tools
IT Security/Information Assurance Information Technology Desktop Technology Tools
TechnicalTechnicalTechnicalTechnical
LeadershipLeadershipLeadershipLeadership
BusinessBusinessBusinessBusiness Information Resources Strategy and Planning Performance Assessment Project/Program Management Capital Planning/Investment Assessment Acquisition e-Government/e-Business/e-Commerce
Information Resources Strategy and Planning Performance Assessment Project/Program Management Capital Planning/Investment Assessment Acquisition e-Government/e-Business/e-Commerce
Policy and Organizational Leadership/Managerial Process/Change Management
Policy and Organizational Leadership/Managerial Process/Change Management
Leading ChangeLeading ChangeCreativity and Innovation.Continual Learning.External Awareness.Flexibility .Resilience.Service Motivation.Strategic Thinking.Vision
Leading PeopleLeading PeopleConflict Management.Cultural Awareness .Integrity/Honesty.Team Building
Results DrivenResults DrivenAccountability/Customer Service. Decisiveness.Problem Solving.Technical Credibility.Entrepreneurship
Business AcumenBusiness AcumenFinancial Management.Technology Management.Human Resources
Building Building Coalitions/CommunicationCoalitions/Communication
Influencing/Negotiating.Interpersonal Skills.Partnering.Political Savvy. Oral/Written Communication
OPMOPM Executive Core Qualifications Executive Core QualificationsCIOCIO Core Core CompetenciesCompetencies
TechnologyTechnology
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ITM ACTEDS Plan-21ITM ACTEDS Plan-21((Army Civilian Training, Education and Development Army Civilian Training, Education and Development
System)System)
35 Broad-Based ITM/CIO Competencies35 Broad-Based ITM/CIO Competencies
LeadershipLeadership5
Competencies
TechnologyTechnology BusinessBusiness
Visu
al
Info
rmat
ion
Publi
cati
ons
Pri
nti
ng
Library Mgm
t
Records Mgm
t
16 Competencies 14 Competencies
ITM Series (334/391/301-I)ITM Series (334/391/301-I)
Specialized CompetenciesSpecialized Competencies
ApproachApproachto Careersto CareersFlexibleAdaptableChanging
ApproachApproachto Practicesto PracticesBusinessGlobalPartnering
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0
Series GS-2210 - Information Technology ManagementCovers all GS-0334 Computer Specialist (GS-0334 series
cancelled)
GS-0391 Telecommunications and Other Series (GS-0301-i) can be reclassified when knowledge of IT is paramountparamount
Parenthetical Titles Applications Software Operating Systems Customer Support Policy and Planning Data Management Security Internet Systems Administration Network Services Systems Analysis
Future Series in IT Job Family Standard GS-2200GS-0854 Computer Engineer GS-1550 Computer Scientist GS-0855 Electronics Engineer
NewNew OPM IT Job Family Standard OPM IT Job Family Standard 22002200
(May 2001)(May 2001)
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Special IT Salary RateSpecial IT Salary Rate(January 2001)(January 2001)
What is itWhat is it OPM issued Special IT Salary Rate (January 14, 2001) Special rate determined by grade and locality (six groups)
What series are entitledWhat series are entitled GS-0334 Computer specialist GS-0854 Computer engineer GS-1550 Computer scientist
What grades are covered and at what rateWhat grades are covered and at what rate GS-05 thru GS-12 GS-05 is at 33% and GS-12 is at 7 %
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Changing WorkforceChanging Workforce Organizations need a new breed of ITM professionals who manage technology with global leadership-business-technology skills.
As the federal government outsources more of its technology skills, leaders will manage a mixed government-contractor workforce.
The Army ITM workforce is aging: one-half are eligible for retirement in the next two years and only 2% are under age 30.
Promising mid-level ITM professionals leave for higher industry pay and better work conditions.
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Strategies to Strategies to recruit and retainrecruit and retain Recruitment bonuses
Special salary rates
Education opportunities
Student Loan Repayment Program (new)
Flexible/compressed work schedule
Telecommuting
Casual dress
Family-friendly practices
Changing WorkplaceChanging Workplace
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ITM CP-34 Strategic PlanITM CP-34 Strategic Plan (2000 - 2005)(2000 - 2005)
Storage Management
Database Management Systems
Networking
Document Management
OCR/Image Capture
Goal 1:Equip people with flexible skill sets for new ways of working•ACTEDS Training Plan*•Federal CIO Competencies*•Leadership/mentoring
MissionPrepare ITM workforce for 21st century
Goal 2:Model Information Agecareer strategies•Modern career management•Cross-functional IDPs
Guiding Principles• Innovate• Educate
• Communicate
Goal 3:Build transformational programs•ITM/CIO educ/training*•Gov/industry partnering* •Leader development*•Distance learning/CBT*
Goals and PrioritiesGoals and Priorities
* Active projects
Vision• Customer-focused• Communications- strong• Best practices
Goal 4:Recruit, train,and retain quality workers•Modern hiring and incentives*•Cross-training•Revitalized Intern/Leader Programs*•Enhanced Acquisition& Tech Workforce
Goal 5:Leverage IT to provide user-centric products and services•ITMCareers web site*•e-business applications
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Our Vision…Our Vision…Meeting the demands of the 21st century and building on innovative programs and services that are customer-oriented, communications-strong, and technology-enabled.
Our Mission…Our Mission…Prepare a skilled ITM workforce for the 21st century. Developing competent and flexible professionals in a changing world of work requires ready information, distributed learning, and continuous communication about change.
Vision and MissionVision and Mission
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We will innovateinnovate, adapting best business practices and technologies.
We will educateeducate, focusing on customer benefit and customer satisfaction.
We will communicatecommunicate, fostering direct, open, and continuous interaction.
Guiding PrinciplesGuiding Principles
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Equip people with flexible skill sets Equip people with flexible skill sets for new ways of working…for new ways of working…
Updating the ACTEDS Training Plan* Integrating the latest Federal CIO Council Core Competencies* Building models for leader development and mentoring
**Active Projects
Goal 1: Goal 1: Skills for New WorkSkills for New Work
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Model Information Age career Model Information Age career strategies…strategies…
Establishing Individual Development Plans (IDPs)
Building cross-functional competencies
Modernizing our career management practices*
**Active Projects
Goal 2:Goal 2: Career Strategies Career Strategies
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Build transformational training Build transformational training programs…programs…
Preparing future leaders through training in core ITM/CIO/KM competencies for leadership* Expanding options for Training with Industry* Extending our reach to customers through distance learning and other educational venues*
**Active Projects
Goal 3:Goal 3: Transformation Transformation
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Recruit, train, and retain quality Recruit, train, and retain quality workers…workers…
Partnering with Army Civilian Personnel to maximize modern hiring practices and incentives* Establishing cross-training programs
Revitalizing ITM Intern and Leader Programs*
Enhancing opportunities for the Army Acquisition and Technology Workforce
**Active Projects
Goal 4:Goal 4: Recruit and Retain Recruit and Retain
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Leverage IT to provide user-centric Leverage IT to provide user-centric products and services…products and services…
Developing and promoting worldwide use of our interactive web site ITMCareersITMCareers*
Applying new technologies to promote best practices in an e-business environment
**Active Projects
Goal 5:Goal 5: Leveraging IT Leveraging IT
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Education, TrainingEducation, Trainingand Developmentand Development
University ProgramsUniversity Programs ITM/CIO, Techno-MBA, Management of Technology, Knowledge Management, e-Business, Information Assurance, Biometrics, Emerging Technologies, etc.
CIO EducationCIO Education IRM College, CIO University, USDA Graduate School, Universities
Computer-Based TrainingComputer-Based Training 1400 ITM courses via Intra/ Internet to 102,000 users www.armycbt.army.mil
ITM Intern ProgramITM Intern Program Two-year structured program involving formal classroom education, work-based training, rotations, and mentoring to prepare future Army leaders with strong business and technology skills.
Training with IndustryTraining with Industry High potential program in industry to broaden business skills and modernize ITM corps. Top-tier companies share industry best practices for 6-12 months.
Leader DevelopmentLeader Development AMSC/SBLM, DLAMP, STAR-Strategic and Tactical Advocates for Results, Executive Leadership Program, OPM Management Development Seminars
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Education Programs Education Programs University ProgramsUniversity Programs ITM/CIO Mgmt of Technology/Techno-MBA
e-Business
Knowledge Management
Information Assurance
Emerging Technologies (Biometrics, Computer Forensics)
CIO EducationCIO Education IRM College CIO University
USDA Graduate School
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Training ProgramsTraining ProgramsShort CoursesShort Courses CIO Concepts and Practices: field locations Knowledge Management: field locations *Coming in FY 2002*
Onsite training at MACOM sites (limited)
Computer-Based TrainingComputer-Based Training
1400 ITM courses via Intra/Internet to 102,000 users www.armycbt.army.mil Online ITM university courses
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Leader Development ProgramsLeader Development ProgramsITM Intern ProgramITM Intern Program
Two-year structured program with formal classroom education, work-based training, rotations, and mentoring to prepare future Army leaders with strong business and technology skills.
Training with IndustryTraining with IndustryHigh potential work-based program to broaden business skills and modernize ITM corps. Top-tier companies share industry best practices for 6-12 months.
Leader DevelopmentLeader Development
AMSC/SBLM (GS-12 and above) DLAMP (GS-13 and above) STAR-Strategic and Tactical Advocates for Results (GS-14 and above) Executive Leadership Program (GS-11-12) Executive Potential Program (GS-13-15) OPM Management Development Seminars (GS-11 and above)
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Library Related ProgramsLibrary Related Programs
Lifelong Learning for LibrariansLifelong Learning for Librarians Broaden professional competencies Redefine their role and align more closely to their
organization’s mission Become Knowledge Managers and improve
customer service for new work demands Adapt to and lead change in the organization
Education, Training, and DevelopmentEducation, Training, and Development Degree Programs Certificate Programs Cross-functional developmental assignments
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Academic Library ProgramsAcademic Library Programs
American Library Association (ALA) American Library Association (ALA) Accredited ProgramsAccredited Programs
Southern Connecticut State University -Multi-disciplinary MLS
University of Pittsburgh - Ph.D. in Information Science /Telecommunications
University of North Carolina at Chapel Hill - Certificate in Advanced Study - MLIS and selected specializations
Indiana University - Certificate in IT for Librarians Dominican University, IL - Knowledge Management, MLS/MIS University of North Texas - School Librarian Certificate University of Washington - Certificate in Law Librarianship UCLA - Post-MLS MBA Program
For more on these and other ALA accredited programs:
http://www.ala.org/alaorg/oa/uslis.htmlhttp://www.ala.org/alaorg/oa/uslis.html
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ITMCareers PortalITMCareers Portal
Advancing Your Career?Advancing Your Career?ACTEDS, Job Announcements ACTEDS, Job Announcements
and Career Guidanceand Career Guidance
Advancing Your Career?Advancing Your Career?ACTEDS, Job Announcements ACTEDS, Job Announcements
and Career Guidanceand Career Guidance
Want to Want to Learn?Learn?
University University programs, programs, CBTs and CBTs and more by more by specialty specialty
and regionand region
Want to Want to Learn?Learn?
University University programs, programs, CBTs and CBTs and more by more by specialty specialty
and regionand region
Direct Access for 10,000 Civilian Army ITM Direct Access for 10,000 Civilian Army ITM ProfessionalsProfessionals
https://itmcareers.us.army.mil/cp34https://itmcareers.us.army.mil/cp34
Questions about YOUR Career Program?Questions about YOUR Career Program?CP-34 Frequently Asked Questions, Strategies, CP-34 Frequently Asked Questions, Strategies,
Instructions and Tips on ApplicationsInstructions and Tips on Applications
Questions about YOUR Career Program?Questions about YOUR Career Program?CP-34 Frequently Asked Questions, Strategies, CP-34 Frequently Asked Questions, Strategies,
Instructions and Tips on ApplicationsInstructions and Tips on Applications
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Interactive Career PlanningInteractive Career PlanningHow to ApplyHow to Apply Ask JackieAsk Jackie
Individual DevelopmentIndividual Development PlansPlans
ITM professionals have an increased need for continuous learning and career development
ITMCareers will feature dynamic career planning and consultation tools to support this growing need
The interactive environment will provide timely services at the click of a button
Our Motto: Our Motto:
““Inform --Inform -- RReform”eform”
CalendarCalendar Career CornersCareer Corners
https://itmcareers.us.army.mil/cp34https://itmcareers.us.army.mil/cp34
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How to Use ITMCareersHow to Use ITMCareers
Register with Army Knowledge OnlineRegister with Army Knowledge Online Go to http://www.us.army.milhttp://www.us.army.mil Click on I’m a New User to register with AKO Accept the security certificates Follow instructions for Army Portal Access AKO will send you a User ID and Password via email
Log In to Log In to ITMCareersITMCareers Go to https://ITMCareers.us.army.mil/cp34https://ITMCareers.us.army.mil/cp34 Enter your AKO User ID and Password Accept the security certificates Go to Career Planning and select Registration link Complete registry information
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Mrs. Miriam F. BrowningMrs. Miriam F. BrowningDirector for Information
ManagementFunctional Chief RepresentativeU.S. Army/[email protected] (DSN 225.5489)
Ms. Mary Sue DeffilyMs. Mary Sue DeffilyProgram ManagerITM Leadership [email protected] (DSN 225.7797)
Ms. Jackie RustigianMs. Jackie RustigianDirector ITM Career Program (CP-34)[email protected] 703.695.8007 (DSN 225.8007)
Mr. Ned KielochMr. Ned Kieloch Program ManagerITM Education & [email protected] 703.697.6156 (DSN 227.6156)
ITM Career Program-34ITM Career Program-34
Ms. Kimberly CrandallMs. Kimberly [email protected] (DSN 227.1276)FAX 703.614.0419 (Comm only)