Blockbuster vs netflix story
1999 - IPO
2004 – 9000 stores
2010 – Bankrupt
2011 – Acquired by DISH
#ShiftHappens
Systems
Processes
Structure
Hierarchy
#ShiftHappens
Do More w/ Less Social Engagement Speed of Business BYOD
The Next Revolution is Here
Pervasive Adoption of Social Tools
84% of organizations have remote workers
Changes how we work
65% of companies are deploying at least one social software tool
Always on -- Consumers use an average of 4 devices every day
20% expect a response within one hour via social media
Rise of the social consumer
44% of consumers complain via social media
Humans have an intrinsic drive to engage and connect
We organize into communities to get things done - at home, and at work
Modern social capabilities remove the barriers of geography and time
enhancing
Love It When Shift Happens
Partners Customers Prospects
Sales Service Marketing
HR R&D Operations
Organizational silos Ineffective engagement
Connected enterprise Facilitates purposeful collaboration
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Mobile
+
Get My Work Done Platform
1. Cross-Platform Compatibility
2. Usability
3. Web Content Management
4. Search
5. Office Integration
6. Social Computing
7. Reporting
8. File Store, Sync, Share
9. Mobile
10. Apps
Sustainable SharePoint Adoption
Ready to Lead This Revolution?
#ShiftHappens
thank you
thank you