© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
8 Ways to Develop Winning Teams in Lean Organizations
Presented byJeff Hajek
Gotta Go LeanTim McMahonA Lean Journey
Version 4/14/2011
© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Introduction
A group is two or more people who interact with each other.
A team is a group with complementary skills who are
committed to a common purpose defined by a set of performance goals and hold
themselves mutually accountably.
All teams are groups, but not all groups are teams.
Groups don’t just become teams because we use that name.
© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Pick a Winning Team• Here are a couple of things to
consider when picking team members:– Balance of "hard" and "soft" skills – Best experience possible – Coverage of the knowledge areas
needed– Willingness to join, available– Leadership / Management skills– Maturity to take responsibility– Follows through on commitments– Good listening skills– Willing to actively participate– Can give and take feedback– Can communicate clearly
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© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Don’t Treat Everyone Equally
• Focus on “WIFM?”• Equal is not fair.• Tailor leadership style
to individuals.• No group
punishments.
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© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Great Groups Have Great Leaders• Every great group has a
strong and visionary leader.
• Not simply an ambition to succeed.
• Vision that inspires the team to work as if the fate of civilization rested on their completing their project.
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© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Focus on Behaviors, Not Results
• Performance has a random pattern to it.
• Rewards and reprimands don’t change results short term.
• Work on changing behaviors and skills.
© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Effective Meetings Are a Necessity• Create an agenda
and stick to it.• Establish a meeting
code of conduct.• Everyone’s idea will
be heard.• 3 Knock Rule.• “Parking Lot” for out
of scope ideas.Further Reading: Meeting Codes of Conducthttp://www.aleanjourney.com/2009/02/meeting-codes-of-conduct.html
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© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Get People the Right Skills to Succeed
• Performance requires many factors.
• Minimum skills to meet basic job requirements.
• Enhancement skills lead to exceptional performance.
• Skill building requires resources and a plan.
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© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
It All Starts and Ends with Communication
• It is crucial to be able to communicate openly and honestly about ideas, recommendations and concerns with other team members.
• It is just as important to be able to listen attentively and respond objectively with helpful feedback.
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© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Let People Fail• Give people autonomy.
– Match skills to risk.• Doesn’t apply to
negligence.• People learn best in ‘sink
or swim’ situations.– Leaders should act as
lifeguards.• Teams should not fear
failure.
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© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Conclusion1. Pick a Wining Team2. Don’t Treat Everyone Equally3. Great Groups have Great Leaders4. Focus on Behaviors, Not Results5. Effective Meetings are a Necessity6. Get People the Right Skills to Succeed7. It All Starts and Ends with Communication8. Let People Fail
© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Follow-up Information
http://www.ALeanJourney.com
• Not All Groups are Teams• Meeting Codes of Conduct• 10 Tips for Good Listening• Leadership: The Power of Influ
ence
• http://www.GottaGoLean.com• Lean Training System
• http://www.Velaction.com• Lean training bundle
• 22 classes for $59
© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Questions
• Jeff Hajek– [email protected]– www.GottaGoLean.com– 1.800.670.5805
• Tim McMahon– http://linkedin.com/in/timothyfmcmahon– 860-469-LEAN (5326)
© 2011, Velaction Continuous Improvement, LLC and Tim McMahon. All rights reserved.
Copyright Terms
• You may modify this presentation for use within your own organization.
• You may distribute this presentation within your own organization.
• You may not distribute this presentation, its derivative works, or images contained within it outside of your own organization.