The OLE Teams
• Web Site Interim Design Improvement Team• OLE User Requirements Team• OLE System Infrastructure Team • OLE Operational Planning Team• Serials Solutions Implementation Team• OLE Staff Enhancements Team • Digital Library
OLE Design Cycle
Define mission and target user population
Stage 1 Stage 2
Collect user requirements
Stage 3
Create and modify
conceptual design
Perform usability testing
Create and modify physical design
Stage 4
Stage 5
Iterative Design
Implement and market results
Process for continuous improvement
Team Member Roles
User RequirementsExploring user needs supported by reading,
experience and local study.
• Group task analysis
• Wants and needs analysis
• Analysis of competitor’s or ideal models
• Prioritization of enhancement requests
• Literature review
• Interviews, surveys (through MIS)
• Card sorting
• Field studies
UsabilityDetermine the ease with which our users can
employ a particular product/site the library has in development or in use.
• Assess need for usability activities
• Design usability tests
• Recruit testees
• Perform tests
• Write usability report
Research Process
Review of spring 2007 Clemons software statistics
Paper survey in Clemons during two days of fall finals, N=162
Three focus groups of Clemons students, N=32
Literature Review
Blacklight Research Process
Wants and Needs Analysis
Guided Interviews
Usability Testing
Literature Review