ASHLEY MILLS
Contact
Address: P.O. Box 992 Bryant, Ar 72089
Home: 501-251-5353
Email: [email protected]
Summary
I have worked in retail for over 12 years, and been a supervisor a majority of that time. I believe that
you have to dictate in order to make things happen, but there is not an I in team therefore you have
to work side by side with your employees and get your hands dirty in order to make things happen.
You always need to continue to train your people in order for them to continue to be successful. It
always takes a team in order for things to be done efficiently and effectively.
My goals are to work in a satisfying job where I can learn new skills, at the same time I would like to
be able to slow down and not work 80 hours a week in order to spend more quality time with my
children. I am very happy working and helping the youth in our community and would love to find a
perfect fit to where I can do all the above.
Skills
Project Management
Experience
JcPenney 03/2014-Present
Sales Leader
I was promoted to a Sales Leader position where I oversaw the day to day operations of all
supervisors in the building (7) along with the associates on the sales floor (230). I ensure that the
supervisors are doing their job duties and are on a consistent basis with coaching and growing there
associates. I ensure that the associates are on the sales floor, merchandising product properly while
showing a high level of urgency and working in an efficient, productive manner while consistently
giving excellent customer service to their guests.
I analyze the sales for the day, month, quarter and year and watch all areas in the store to see if they
are increasing or decreasing in profit, depending on what direction each specific area is doing, I
come up with a game plan on a weekly basis for what changes need to be made to make these areas
profitable. I keep track on a daily basis where the store and district are for credit card usage and
registration of new customers.
I am over all of the Marketing and Major Events for the Store and District (23 stores). I plan each
event and what marketing needs to be executed on the Store/District level, what the themes for each
event will be, making all the sales goals and inventing creative games/activities for the associates to
have a fun and successful events.
I, along with one other person, created a District wide training program for all leaders, supervisor
and key holders to ensure that extra training is provided for these positions in order to have well
trained, confident people in our leadership roles throughout the District.
In my first year in this position, my team/store was able to go from ranked 4th in the District to be
ranked number 1 in sales, Jcp credit usage gain over ly and highest increase of a customer service
score with a jump from 263 to a stable 302.
JcPenney09 /2012-03/14
Merchandise Execution Supervisor
Receiving/Shipping Team Price Changes/ Signing Team Visual Team Merchandising
Team
I oversaw the day to day operations of all four teams above. I ensured that all tasks were completed
in a timely and efficient manner. The shipping and receiving teams receive between 2-3 trucks a week
and are required to receive, sort and place all product. The Pricing team is required to change signs
for the ad's, 2-3 a week, keep all price changes accurate on the merchandise and all signing up to
date as the prices change. The visual team is in charge of keeping all mannequins dressed and all
visual aspects of the store in a professional, eye appealing manner. They also are required to change
the set in the store once a month. The merchandise part of the team is required to keep all products
that are in the stockroom moved onto the floor as the merchandise sells. They are required to keep all
merchandise organized in the stockrooms, in order to make it organized and easy to move onto the
floor.
Beauty Systems Group03 /2008-09 /2012
Store Manager
Schedules Day to day operations Trucks/Shipping/Receiving Price Changes/Signing
Sets/Visual Merchandising
I was in charge of all day to day operations, including but not limited to all hiring/firing of employees,
scheduling, all trucks were put out in a timely and efficient manner, all sales employees were efficient
in sales along with up selling and customer service, all daily and monthly quotas were met and
exceeded. I was in charge of reaching out to people who were not customers and turning them into
clients. In 2010 and 2011, I had the highest increase in sales along with the best inventory scores in
the district. I was promoted in 2009 to a Trainer, and was in charge of training all new management
in the district. I also opened all new locations and assisted in all inventories in the district.
Circuit City01 /2005-01 /2008
Lead Expert
I worked in Loss Prevention, making sure all orders were accurate and there was a minimum of loss
to the company in all aspects. I transferred over to the shipping and receiving side, and was a lead
over there Risk Recall Area. I worked with 800 stores in making sure all products that was damaged
was returned for credit, along with any recalls that were submitted, that all items were received back
to the warehouse and sent back to the manufactures. I helped in other areas of the warehouse when
needed during peak seasons. I transferred to a store in Alabama, for 1 year for training, where I was
over Operations and handled all aspects of a running store, cash rooms, quotas, sales, employees and
customer service.
Party Crackers09/2002-01 /2008
Kitchen Manager
We catered for small and large businesses, personal parties, weddings and graduations. My day to
day duties included all of the scheduling, prepping and cooking for all events. I answered all calls
and set up the one on one consultations with the customers, assisted the customer in choosing what
would be the perfect direction to go in for their event, planned and scheduled how many employees
we would need for the event, helped with all prepping and cooking of the food, decorated and set up
and oversaw the event and then did all the clean up for the event.
Education
Current
Pulaski Technical College
Business Administration, Management and Operations
Volunteer
Bryant Softball Association
06/2012-Current
President- As the President and a board member I oversee the finances for this non-profit program. I
oversee the scheduling of all games for league and tournaments. I am over all the registration for
league sign-ups (around300-400 girls per year) along with running the concession stand and
scheduling all umpires for all games and tournaments. I reach out to local businesses and look for
assistance with financing this program. I meet with the City Parks Committee on a monthly basis to
keep them informed of what our program is doing. We have set up two benefits a year, one that is a
benefit for local Veterans and another one that I work with Mid-South Make a Wish Foundation and
we grant a local child a wish.
03/2010- 06/2012
Treasurer- As the treasurer and a board member I was over the finances for this non-profit program. I
oversaw the scheduling of all games for league and tournaments. I was over all the registration for
league sign-ups along with running the concession stand and scheduling all umpires for all games
and tournaments.