ATLASSIAN AND THE
FUTURE OF CLOUD
JEREMY BUFFA
SENIOR CONSULTANT,
TECHNICAL LEAD
SPEAKER
OUR SERVICES
ENTERPRISE SOFTWARE SERVICES
C O N S U L T I N G
T R A I N I N G
L I C E N C I N G
D E V E L O P M E N T
OUR PARTNERS
CONFIGURATION
MANAGEMENTCONTAINERISATION
PLATFORM
OPEN SOURCE
ENTERPRISE SOFTWARE
IBM BUSINESS
PRODUCTS
OUR CLIENTS
W E W ORK W I T H C L I E NT S
AC ROS S ALL I NDU STR IES
THIS MORNINGS
SESSION…
W H A T Y O U N E E D T O K N O W
1. WHAT IS THIS CLOUD THING?THE THREE DEPLOYMENT OPTIONS
2. HOW DOES CLOUD DIFFER?KEY DIFFERENCES & FEATURES
3. IS CLOUD RIGHT FOR ME?COMMON CONCERNS (AND SOLUTIONS)
4. I’M KEEN, HOW DO I MOVE?MIGRATION OPTIONS
JEREMY BUFFA
SENIOR CONSULTANT,
TECHNICAL LEAD
ATLASSIAN
AND THE
FUTURE OF CLOUD
WHAT IS
ATLASSIAN CLOUD?DEPLOYMENT OPTIONS
#1
CLOUD
ATLASSIAN HOST
SERVER DATA CENTER
YOU HOST YOU HOST
DEPLOYMENT OPTIONS
ON CLOUD
FAST STARTUP REDUCED COSTS NO UPGRADES
WORK ANYWHERE SECURITY SCALE WITH EASE
ON SERVER
ADVANCED
CONFIGURATION
EXPERIENCE IN
SELF-HOSTING
DATA
LOCALITY
ON DATA CENTER
HIGH AVAILABILITY DISASTER RECOVERY SCALABILITY
QUICK S IZE GUIDE
S M A L L
1-500 users
M E D I U M
501-5000 users
L A R G E
4000 -10000 users
E X T R A L A R G E
10000+ users
GREAT FOR CLOUD GREAT FOR DCGREAT FOR CLOUD &
DATA CENTER
GREAT FOR DC,
CONSIDER CLOUD
HOW DOES
CLOUD DIFFER?WHY ALL THE FUSS?
#2
PRICING AND L ICENSING
C L O U D
• Monthly or annual subscriptions
• Per-user
• Extended trial licenses for existing
self-hosted customers
S E R V E R
• Perpetual licenses, annual
payment plan
• 12 months of maintenance for the
first year
• 50% subsequent years for
maintenanceD A T A C E N T E R
• Annual term license per instance
• Not perpetual
• Renewal is the same price
EXTENSIB IL I TY
C L O U D
• Confluence and Jira Cloud
mobile apps offer fast and
secure collaboration
• Nearly 1000 marketplace
apps
• Atlassian Connect
framework for APIs
S E R V E R / D A T A C E N T E R
• Mobile apps are available for
Confluence Server versions 6.8+
and Jira Server versions 8.3+
• Over 3000 marketplace apps
• Server REST APIs
ADMINISTRATION
C L O U D
• Hosting, security and
maintenance is done for you
• Less control
• Always up to date
• Manage user accounts
centrally
S E R V E R / D A T A C E N T E R
• Hosting, security, configuration and
maintenance is up to you
• More control
• Upgrade and security
maintenance needs to be
considered
• User management can be
handled in several ways
ADMINISTRATION
C L O U D
• Subdomains provided by
Atlassian
• Two dozen languages available
• Backups generated daily
• IP whitelisting supported in
Bitbucket Cloud premium
S E R V E R / D A T A C E N T E R
• Download language packs for
Confluence
• Direct access to the database
HOSTING AND SECURITY
C L O U D
• Security, reliability, compliance and
privacy is handled for you
• Atlassian hosts cloud data in six
different regions
• Designed for high performance and
availability
• Independent third-party audits
S E R V E R / D A T A C E N T E R
• You are in control for maintaining
security, compliance, hosting,
privacy and reliability
SIMPLE AND MODERN UI
ENHANCED ADMIN
CONFLUENCE PREMIUM
CLOUD ONLY FEATURES
PIPELINES
BITBUCKET CLOUD
ROADMAPPING
J IRA PREMIUM
FAST SETUP
EASY TO CONFIGURE
USER FRIENDLY
INDEPENDENT PER PROJECT
CLOUD ONLY FEATURES
NEXT-GEN PROJECTS
DEMONEXT-GEN PROJECTS
IS CLOUD
RIGHT FOR ME?COMMON CONCERNS
#3
S T O R A G E
L I M I T S ?
S U P P O R T ? U P T I M E ?
IS CLOUD
RIGHT FOR THE
ENTERPRISE?
Atlassian's premium plan ensures
that you can confidently scale Jira
Software and Confluence
A T L A S S I A N P R E M I U M
SIZE L IMITS
STANDARD: 250GB JIRA & CONFLUENCE
PREMIUM: UNLIMITED
PERFORMANCE
STANDARD: NO SLA
PREMIUM: 99.9% UPTIME SLA
EXTENDING
ATLASSIAN CLOUD
Application availability varies from
server to cloud
Cloud products have slightly
different features
Premium editions include new
features
If migrating, reach out to the
application developer
USERS, GROUPS AND
PERMISSIONS
AUDIT LOGS
THOUGH CLOUD DOES NOT GIVE YOU ACCESS TO THE DATABASE,
GRANULAR AUDIT LOGS ARE AVAILABLE
GLOBAL
ADMINISTRATION
SPACES
DATA LOCALITY
AND RESIDENCY
SECURITY
Atlassian have taken steps to ensure the
protection of your data.
While cloud may not be the right fit right
now, keep track of updates in the Atlassian
Trust Center.
USER MANAGEMENT
CENTRALIZE SECURITY AND GOVERNANCE ACROSS YOUR ENTIRE ORGANIZATION
ATLASSIAN ACCESS
SAML SINGLE SIGN ON
Increased security and
simple login
USER PROVISIONING
Automate user lifecycle
management
PRIORITY SUPPORT
Enhanced support from
the global team
ENFORCED 2FA
Require verification on
login
INSIGHTS
Understand product
adoption through
organizational insights
API TOKENS CONTROLS
View and manage API
access
ATLASSIAN ACCESS
SAML SINGLE SIGN ON
Increased security and
simple login
USER PROVISIONING
Automate user lifecycle
management
PRIORITY SUPPORT
Enhanced support from
the global team
ENFORCED 2FA
Require verification on
login
INSIGHTS
Understand product
adoption through
organizational insights
API TOKENS CONTROLS
View and manage API
access
ATLASSIAN ACCESS
SAML SINGLE SIGN ON
Increased security and
simple login
USER PROVISIONING
Automate user lifecycle
management
PRIORITY SUPPORT
Enhanced support from
the global team
ENFORCED 2FA
Require verification on
login
INSIGHTS
Understand product
adoption through
organizational insights
API TOKENS CONTROLS
View and manage API
access
ATLASSIAN ACCESS
SAML SINGLE SIGN ON
Increased security and
simple login
USER PROVISIONING
Automate user lifecycle
management
PRIORITY SUPPORT
Enhanced support from
the global team
ENFORCED 2FA
Require verification on
login
INSIGHTS
Understand product
adoption through
organizational insights
API TOKENS CONTROLS
View and manage API
access
ATLASSIAN ACCESS
SAML SINGLE SIGN ON
Increased security and
simple login
USER PROVISIONING
Automate user lifecycle
management
PRIORITY SUPPORT
Enhanced support from
the global team
ENFORCED 2FA
Require verification on
login
INSIGHTS
Understand product
adoption through
organizational insights
API TOKENS CONTROLS
View and manage API
access
ATLASSIAN ACCESS
SAML SINGLE SIGN ON
Increased security and
simple login
USER PROVISIONING
Automate user lifecycle
management
PRIORITY SUPPORT
Enhanced support from
the global team
ENFORCED 2FA
Require verification on
login
INSIGHTS
Understand product
adoption through
organizational insights
API TOKENS CONTROLS
View and manage API
access
ATLASSIAN ACCESS
SAML SINGLE SIGN ON
Increased security and
simple login
USER PROVISIONING
Automate user lifecycle
management
PRIORITY SUPPORT
Enhanced support from
the global team
ENFORCED 2FA
Require verification on
login
INSIGHTS
Understand product
adoption through
organizational insights
API TOKENS CONTROLS
View and manage API
access
C O M I N G S O O N
WHAT
PRODUCTS
DOES IT WORK
WITH?
HOW DOES I T
WORK
VERIFYING DOMAINS
• VERIFY
• CREATE ORGANISATIONS
• CONFIGURE AND CONNECT
CONNECTING
ATLASSIAN
ACCESS
WHICH IDENTITY PROVIDERS
DOES ATLASSIAN ACCESS
SUPPORT FOR SAML SSO
A Z U R E A D O K T A C E N T R I F Y
B I T I U M O N E L O G I N
A N D M O R E …
Support SAML
single sign-on with
almost any
identity provider
via Custom SAML
API
ATLASSIAN AND THE
FUTURE OF CLOUD
THIS MORNINGS
SESSION…
W H A T Y O U N E E D T O K N O W
1. WHAT IS THIS CLOUD THING?THE THREE DEPLOYMENT OPTIONS
2. HOW DOES CLOUD DIFFER?KEY DIFFERENCES & FEATURES
3. IS CLOUD RIGHT FOR ME?COMMON CONCERNS (AND SOLUTIONS)
4. I’M KEEN, HOW DO I MOVE?MIGRATION OPTIONS
IS CLOUD
RIGHT FOR ME?
…NOT YET
#3
SECURITY
N O W
• Single Sign On(Atlassian Access)
• Enforced 2FA (Atlassian Access)
• User provisioning
• Encryption at transit/rest
• API Token controls (Atlassian Access)
• Organization audit logs (Atlassian Access)
L A T E R
• API access management (Atlassian Access)
• IP-range based controls
• Granular admin permissions
• Product usage insights
S O O N
• Data loss prevention integrations
(Atlassian Access)
• Security dashboard and reports (Atlassian
Access)
PRIVACY AND COMPLIANCE
N O W
• GDPR compliance
• Privacy Shield certified
• Product-specific Right-to-be-forgotten
management
L A T E R
• HIPAA for Jira Cloud
• SOC2 Type II for StatusPage
• Data residency controls – secondary
data
S O O N
• Extra certifications
• HIPAA for Jira Align
• Data residency controls – primary data
REL IABIL I TY AND SCALE
N O W
• User provisioning for Jira and
Confluence
• Business continuity and disaster recovery
programs
• Guaranteed SLAs – 99.9% (Premium)
• Unlimited storage (Premium)
L A T E R
• Enhanced disaster recovery (RTO/RPO)
• User provisioning for BitBucket (Atlassian
Access)
S O O N
• 10,000 users per instance
• Atlassian security and implementation
guides
CONTROLS AND SUPPORT
N O W
• Premier support
• Dedicated Technical Account Manager
• Technical support and documentation
• Cloud Migration Assistant for
Confluence
• Atlassian admin API
• Phone, email and chat support
L A T E R
• Cloud Migration Assistant for Jira
• Cloud sandbox
S O O N
• Custom domains
• Release tracks
• Custom reporting
RECENT DATA CENTER FEATURES
N E W C U S T O M E R P O R T A L I N J S D
More options and
improved queues
S M A R T M I R R O R F A R M S
Reduce wait times and
improve experiences for
distributed teams
I S S U E A R C H I V I N G
Create automation
rules to get of
outdated tickets
C D N S U P P O R T
Speed up the
experience for
remote users
IS CLOUD
RIGHT FOR ME?
…YES
#3
SOUNDS GOOD,
HOW DO I MOVE?MIGRATE WITH CONFIDENCE
#4
HOW DO I MIGRATE?
P L A N
GATHER THE RIGHT PEOPLE
EVALUATE THE PATH FORWARD
TRIAL
M I G R A T E
BACKUP
TEST
PLAN FOR GO-LIVE
IMPLEMENT
I M P R O V E
ONBOARD USERS
END OF LIFE OLD
SYSTEMS
PLANNING
ASSEMBLE THE TEAM
RUN IT LIKE A PROJECT AND MAKE SURE THE RIGHT
PEOPLE ARE INVOLVED.
USE GLINTECH’S EXPERIENCE TO HELP
COMMUNICATE EARLY AND OFTEN
PLANNING
INVESTIGATE
CHECK PRICING DIFFERENCES (USE THE CLOUD
CALCULATOR, OR TALK TO US)
INVESTIGATE SECURITY REQUIREMENTS
EXPLORE AVAILABLE APPS
LEARN ABOUT ATLASSIAN ACCESS
PLANNING
DECIDE THE RIGHT PATH
CHOOSE THE RIGHT MIGRATION STRATEGY
• WHAT INFORMATION TO MIGRATE
• MOVE ALL AT ONCE OR HYBRID
• MERGE EXISTING INSTANCES?
HOW WILL YOU PROVISION USERS IN THE FUTURE?
MIGRATING
WHAT DO YOU NEED TO KNOW WHEN
PREPARING FOR MIGRATING
PREPARE ENVIRONMENTS FOR
MIGRATION
• DOES THE SERVER APPLICATION
REQUIRE UPGRADING BEFORE
MIGRATING?
• COMPATIBLE APPS MAY ALSO NEED
TO UPGRADED BEFORE STARTING
• BACK UP AND TEST THE BACKUPS
IMPROVING
GOING FORWARD
• ONBOARD USERS
• TRAINING
• USER PROVISIONING
• BEST PRACTICE
• KEEP UP TO DATE WITH THE
MARKETPLACE
• USE THE COMMUNITY
¸
EXTENDED TR IAL
L ICENSES
CLOUD EXTENDED TR IAL L ICENSES FOR
EXIST ING SERVER CUSTOMERS
• ASSISTING WITH MIGRATIONS
• EXTENDED CLOUD TRIALS TO ALL
SERVER/DATA CENTER CUSTOMERS
• EXPLORE, TEST, AND MIGRATE TO
CLOUD ON THEIR OWN SCHEDULE, AT
NO COST
• DOES NOT EXTEND TO APPS
FOR ORGANISATIONS
OVER 5,000, THE EAP FOR
AN INCREASED 10,000
USER LIMIT MIGHT BE
SUITABLE
LARGE ORGANISATIONS
EARLY ACCESS PROGRAM
OPTIONS
1 - ENGAGE AN EXPERT
LEVERAGE:
- EXPERIENCE
- BEST-PRACTICE
- FAST
OPTIONS
2 – DO IT YOURSELF
• CONFLUENCE MIGRATION ASSISTANT
• JIRA MIGRATION ASSISTANT * COMING SOON
CONFLUENCE
MIGRATION
ASSISTANT
JIRA MIGRATION
ASSISTANT
JIRA MIGRATION
ASSISTANT
CONNECT TO CLOUD
CHOOSE WHAT TO MIGRATE
CHECK FOR ERRORS
REVIEWMIGRATE NOW OR
LATER
¸
WHAT ISN’T
MIGRATED
• MULTI-LINE TEXT, RADIO, URL AND
MULTI-VERSION PICKER FIELDS
• ADVANCED WORKFLOW – VALIDATORS,
CONDITIONS
• SPRINTS, VERSIONS, COMPONENTS,
STORY POINTS
• ADVANCED BOARD SETTINGS
• GLOBAL PERMISSIONS
• APP DATA
WHAT IS
MIGRATED
• PROJECT DETAILS AND ROLES
• ISSUE TYPES AND SCHEMES
• WORKFLOW STATUS AND TRANSITIONS
• SCREENS AND PERMISSION SCHEMES
• BASIC ISSUE DATA
• COMMENTS AND ATTACHMENTS
• USERS
• GROUPS
Q&A
OUR SERVICES
ENTERPRISE SOFTWARE SERVICES
C O N S U L T I N G
T R A I N I N G
L I C E N C I N G
D E V E L O P M E N T
GLiNTECH TRAINING
TRAIN ME
Public schedule
TRAIN MY TEAM
On-site session for 15pax
TRAIN EVERYONE
Contextualised enterprise training that scales
www.glintech.com/training
Our training comes in 3 sizes:
NEW CLOUD COURSES - COMING DECEMBER 2019:
- Jira Essentials
- Jira Essentials with Agile Mindset
- Jira Administration Part 1
- Jira and Confluence Together
https://www.glintech.com/training
CONTACT US
LOCATION
40/140 William St, Melbourne
VIC 3000, Australia
Phone
+61 3 9088 6458
CONTACT US
Services: [email protected]
Careers: [email protected]
G E T I N T O U C H
THANK YOU