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Work related Attitude- Source,
Types and Functions
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Attitude
An attitude is a psychological tendency
expressed when we evaluate a particular entity
with some degree of favor or disfavor.
Attitude - Behavior
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ABC model
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The Iceberg
The Iceberg phenomena is also applicable
on human beings...
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Sources of attitude
Direct experience
Social experience
Substantial social learning
Culture
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Types of attitude
Job Satisfaction
Organizational Commitment
Job Involvement
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http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=3LrHwUfZvGbhxM&tbnid=W6waFW5qxqroeM:&ved=0CAUQjRw&url=http://cmaideas.cmaconsult.com/index.php/2013/05/five-ways-to-boost-employee-job-satisfaction/&ei=b-ZMUq32JMuGrgfdyYDoCQ&psig=AFQjCNEIKKuWLFGBklxUObq3faIScp3i7A&ust=1380857760197125http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=3LrHwUfZvGbhxM&tbnid=W6waFW5qxqroeM:&ved=0CAUQjRw&url=http://cmaideas.cmaconsult.com/index.php/2013/05/five-ways-to-boost-employee-job-satisfaction/&ei=b-ZMUq32JMuGrgfdyYDoCQ&psig=AFQjCNEIKKuWLFGBklxUObq3faIScp3i7A&ust=1380857760197125http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=3LrHwUfZvGbhxM&tbnid=W6waFW5qxqroeM:&ved=0CAUQjRw&url=http://cmaideas.cmaconsult.com/index.php/2013/05/five-ways-to-boost-employee-job-satisfaction/&ei=b-ZMUq32JMuGrgfdyYDoCQ&psig=AFQjCNEIKKuWLFGBklxUObq3faIScp3i7A&ust=13808577601971257/27/2019 Attitude at Work
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Job Satisfaction
Job Satisfaction: positive and negative
feelings and attitudes about ones job.
How is job satisfaction measured?
What leads people to be satisfied or dissatisfied
with their jobs?
What are the consequences of job
satisfaction/dissatisfaction?
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Factors influencing job
satisfaction
Appreciation
Communication
Coworkers Fringe Benefits
Job Conditions
Nature of the workitself
Organizations policies and
procedures
Pay
Personal growth
Promotion opportunities
Recognition
Security Supervision
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Cont...
Reactions to Job DissatisfactionVoice
Loyalty
NeglectWithdrawal
Job Satisfaction and Withdrawal Behaviors
Absenteeism
Voluntary Turnover
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Organizational Commitment
Organizational Commitment: a workers
feelings and attitudes about the entire work
organization.
How is organizational commitment measured?
What leads people to be committed or
uncommitted to the organization that employs
them?What are the consequences of organizational
commitment?
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Components of OC
The 3-component model of organizational
commitment
Affective Commitment: a persons desire to work
for an organization because he or she agrees with
its goals and wants to do soNormative Commitment: a persons desire to
continue working for an organization because he
or she feels obligations from other to remain
Continuance Commitment: a persons desire to
continue working for an organization because he
or she needs to and cannot afford to do otherwise
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Conclusion
Attitudes do not predict single behavior
Attitude are related to multiple behavior
Attitudes influence behavior through intention Intention is the better predictor of behavior
To understand behavior and intention, need to
know about attitude
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Things are the way you thinkthey are, because you thinkthey are that way
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