BECOMING A BEST PLACE TO WORK
The Six Strategies That Every Great Employer Follows
SEPTEMBER 20, 2016
Speaker: Tana Thomson, SPHR, CCPModerator: Brandon Laws
Housekeeping• 45-minute presentation; 15-minute Q & A• Enter questions in the chat window for Q&A
portion• Slides & Recording Available 24-48 hours
after session• HRCI Credit pending for attendees. Email
[email protected] to get certificate• Get alerts about events, webinars and
podcast at xeniumhr.com
Meet your presenter, Tana Thomson.• VP of HR at Xenium HR• Currently leads Xenium’s HR
service team• SPHR & CCP certifications• 20+ years of HR experience,
with expertise in senior leadership, management of HR departments, compensation, culture development and delivery of leadership development programs
STRATEGY #1
Creating Your Employer Value Proposition
BECOMING A BEST PLACE TO WORK:Strategy #1 – Creating Your Employer Value Proposition
BECOMING A BEST PLACE TO WORK:Strategy #1 – Creating Your Employer Value Proposition
Employer Value Proposition• Identify why the total rewards experience is superior to
other organizations (e.g. comp., benefits, work-life, performance and recognition and training and development).• People practices that are unique, compelling and relevant to
your organization (team community service, workplace flexibility, peer recognition programs, career development)
• When an employer aligns with an employee’s personal values and they are in the right role employee loyalty grows.• Continue to reinforce and incorporate your employer
value proposition in your recruitment and retention programs
BECOMING A BEST PLACE TO WORK:Strategy #1 – Creating Your Employer Value Proposition
•How do I get started?• Select your project team• Start with a broad set of questions
• Who are we as a organization• What do we do• Why does it matter?• What workforce will we need?• Where do we compete for talent?
STRATEGY #2
Culture and Engagement
BECOMING A BEST PLACE TO WORK:Strategy #2 – Culture and Engagement
Building Culture – Key Focus Areas• Create a vision of what you are trying to
accomplish and what sorts of behaviors, attitudes and approaches are and are not valued by your organization.• Get buy-in from employee groups and opinion
leaders• Ensure senior leaders walk the talk• Hire as much for culture fit as skills and
experience
BECOMING A BEST PLACE TO WORK:Strategy #2 – Culture and Engagement
Why does engagement matter?• Recent Gallup survey - 50.6% of employees are
not engaged at work• Impact of disengaged employees
• Inefficiency, errors, absenteeism, negativity, lost clients, lower revenues and higher costs
• Higher team engagement drives higher customer loyalty and satisfaction
BECOMING A BEST PLACE TO WORK:Strategy #2 – Culture and Engagement
Link Between Feedback and Engagement• Employees are 2 times more likely to be
disengaged if they are ignored by their manager• 98% of employees will fail to engage if they
have little or no feedback• 14.9% lower turnover rates in companies that
implement regular employee feedback
BECOMING A BEST PLACE TO WORK:Strategy #2 – Culture and Engagement
Is your team engaged?• Visibility• Employee surveys•Manager training• Practice of timely feedback
STRATEGY #3
Workforce Planning
BECOMING A BEST PLACE TO WORK:Strategy #3 – Workforce Planning
• #1 Challenge facing CEO’s over the last three years is human capital• Workforce planning is the process that provides
strategic direction to talent management activities to ensure an organization has the right people at the right time, right place and right price.• Be proactive• Determine what you will need to build, buy or borrow
BECOMING A BEST PLACE TO WORK:Strategy #3 – Workforce Planning
Succession Planning• Ongoing Talent Reviews (Willing/Able)• Make development equitable not identical• Get creative• Flexible work options• Talent and skill development pipeline
BECOMING A BEST PLACE TO WORK:Strategy #3 – Workforce Planning
Invest in Manager and Leadership Development Programs•Mentor programs• Assessments• Coaching
STRATEGY #4
Total Rewards
TOTAL REWARDS STRATEGY
COMPENSATION
BENEFITS
WORK-LIFE
PERFORMANCE & RECOGNITION
DEVELOPMENT & CAREER OPPORTUNITIES
• Caring for dependents
• Supporting health and wellness
• Creating workplace flexibility
• Financial support programs
• Creative use of paid and unpaid time off
• Community involvement programs
• Culture change initiatives
Credit: World at Work
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
• Pay and benefits is not enough• Total rewards encompasses
• Compensation• Benefits• Work-Life• Performance Management and Recognition• Development and Career Opportunities
• Identify your total rewards philosophy and strategy• Tie to your employer value proposition and
weave into your HR practices
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
Compensation• Fixed • Variable
• Commissions• Bonuses• Incentives • Profit and Performance Sharing• Equity
• Determine pay strategy relative to market
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
Benefits• Increase in costs and complexity• Employees with varying needs and priorities• Consider periodically surveying employee
population to see what benefits are valued most• Trend to wellness and consumer driven health
care• Look for creative benefits and perks that are
unique to your organization
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
Performance Management• 4 out of 5 employees don’t like their companies
PM process• How is performance management driving
organizational performance?• 97% of employers follow a traditional process• The workplace is one of the most feedback
deprived in modern life – Daniel Pink
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
Performance Management
1. Drive organizational performance2. Develop talent3. Reward for contributions
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
RecognitionEmployee engagement surveys indicate that employees don’t feel they are adequately rewarded for the work they do.
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
Strategic Recognition• Shift 1% of total payroll budget to recognition programs• Peer to peer recognition• Meaning, purpose and passion• Employee’s that are regularly recognized are
• 2 times more engaged• 35% more likely to say their culture is fun• 37% more likely to say that there company cares about them as
a person• Catch someone doing something right
BECOMING A BEST PLACE TO WORK:Strategy #4 – Total Rewards
Development• Do you have a formal
process to develop your high potentials and next leaders?• Is this part of your
performance management process?• Do employees know what
career pathing opportunities are available to them?
STRATEGY #5
HR Systems
BECOMING A BEST PLACE TO WORK:Strategy #5 – HR Systems
• Leverage HR technology for a competitive advantage• HRIS transforms HR function• More focus on strategic people needs• Integration in multiple areas, administration,
talent acquisition and performance management• Expansion of compliance and reporting
requirements• Manager and employee self-service
STRATEGY #6
Measuring the Success of your HR Function Through HR Analytics
BECOMING A BEST PLACE TO WORK:Strategy #6 – HR Analytics
• Improved decision-making and performance• Metrics key for goal alignment, driving performance and
hiring and retaining talent• Top metrics:
• Engagement• Cost per hire• Turnover• Time to fill• Tenure• Promotions• WC
• Use metrics to move your organization forward
Questions?
Use the Chat Function to Ask Tana a Question in the Gotomeeting Panel
Speaker Moderator
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