© 2019 E2open, LLC. All rights reserved. CONFIDENTIAL | 1
Booking Confirmation
Created by Lis Vela April 2020
© 2019 E2open, LLC. All rights reserved. CONFIDENTIAL | 2
From BOOK tab.
Note that you might have two
sections, this is because we
are moving our customers in
groups to a new and
improved platform.
If you see these two options
on your drop down, please
check on both to ensure you
don’t miss any transaction
from any of your customers!
© 2019 E2open, LLC. All rights reserved. CONFIDENTIAL | 3
Search criteria will
help narrow the
results. Fastest will
always be to use
the INTTRA ref
number provided
in the INTTRA
email alert.
Enter here the
INTTRA reference
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To select and open the booking click on INTTRA ref number
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You can
choose to
confirm or
decline the
booking
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Please provide all required information
to confirm the booking. The * will
indicate the mandatory fields. You can
add information if available to any of
the bkg confirmation fields.
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Review and
update all
necessary
information
You can also add any
important comments to be
shared with the customer
under the carrier comment
section
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You can go
back to
make
corrections
or confirm
the booking
The system will alert of
any missing not mandatory
but important information
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Once confirmed
the customer will
receive an email
with the
confirmation
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You have the
option to confirm
again if need to
update any
information.
You can
see any
previous
version in
history
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If you
choose to
decline be
as specific
as possible,
for the
customer to
know which
action to
take.
Once a booking is decline it won’t accept any modifications.
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Click on my
booking to
search the
booking of the
new INTTRA
platform
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Look by
INTTRA ref
or narrow
the results
with the
filters at the
left
Click on
any
booking
to see the
details
You can now confirm or decline
the booking.