A Unisys Italy success story: between the marathon runner and the sprinter
Bridging the Bimodal Gap
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• Bimodal IT in the Digital Era
• Gartner says: “IT organizations must become bimodal in order to satisfy the range of needs presented by digital business”
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Digital business is about the creation of new business designs by blurring the physical and digital world, It is about the interaction and negotiations between, business, human beings and things
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New way we manage clients, vendors, …
New way our employees work: smart working!
How devices exchange information among them (IoT)
New way to communicate and to acquire information
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Mode 1
IT industrialization
Traditional and sequential, emphasizing safety and accuracy
Reliability
Waterfall, V-model, high ceremony IID
Plan driven, approval-based
It centric, removed from customer
Long: months
Cost for perfomance
Mode 2
Digitalization
Exploratory and non-linear, emphasizing agility and speed.
Agility
Agile, Kanban, low ceremony IID
Empirical, continuous, process based
Business centric, close to customers
Short: days weeks
Revenue, Brand, customer experince
Goal
Approach
Governance
Culture
Cycle times
Value
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Marathon Runner Sprinter
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System of record
System of Differentiations
System of Innovation
Mode 1 Mode 2
Go
vern
ance
Ch
ange
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Bimodal IT is not a panacea to all issues IT is challenged with. The challenge, of course, is getting all the details right, on both technology and
organizational fronts
• Transformation is happening! • It’s not a Revolution, it is an Evolution • Innovation cycles are shorter • Role of IT Dept. is to lead innovation projects • We don’t have time for training. Experiment! • Accept to take a Try&Error approach
• Being “Not Taliban”! Find the right balance for your own context: Coexistence of agility with reliability
• Stressing the Gartner concept means to create a schizophrenic organization and series A or series B organizational units ; Cooperate!
• Limited budget doesn’t allow two different organizations.Better to identify the digital leaders only!
• Start in small initiatives and then grow (you have to start you cant’ create technical debt)
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The modern CIO, on top of his daily duties, needs to:
• Balance agility with stability
• Bridge the skills gap
• Break free from technical debt
• Give end users self-service options
• Provide a single experience across multiple platforms
• Balance data accessibility with security
• Capitalize on expanding data
• Break out of the 80/20 spending trap
• Future-proof their architecture
• Accept the mistakes and reworks
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Unified Social Business
Enterprise Social Business Transformation Ensemble Unified
Communication
Ensemble UC
Management
Services
Presence
&
Communications
Connection
&
Collaboration
Knowledge
Management
Modernization,
Integration &
Analytics
Culture &
Empowerment
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Enterprise File Sync and Share
E-Receipt
Family Folder
Mobile Case
Management
Personas
E-Receipt
Family Folder
Mobile Case
Management
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Multicultural and mixed team using junior and senior Architects and Developers
Creativity and Open Collaboration: «Break the schemas!»
No more meetings… but brainstormings!
Digital leadership relying through “young” consultants
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• Innovation Workshops
• Internal
• with customer
• Start with an Island Project
• Business quick-wins
• Focus on users group
• Agile methodology
• «Quick & Dirty» prototype
• Fast experimenting and testing
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Metadata
ID number
Reference
Date
Extract Acquire
Smartphone
e Tablet
Classify
tagging
Automatic
(OCR)
or
Manual
Invoices
ID Documents
Receipt
Store
Mobile
Calendar
Cloud Storage
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© 2014 Unisys Corporation. All rights reserved. 17 Authentication | Metadata
Encryption
Control
Encrypted Files
Authentication
Internet
Mobile Users
ON-PREMISE
ORCHESTRATION
OCR Engine
Enterprise File Sync and Share
Cloud
Storage Cloud Computing
The technological stack is composed by:
• Amazon Virtual Private Cloud
• Unisys StealthTM for Amazon Web Services
• OCR Engine
• Enterprise File Sync and Share Engine
• Mobile App with Mobile OCR and EFSS
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• Bi-modal ? For sure, but with the right balance!
• Be open to collaborate with the “Business”: promote IT!
• Be open to “lateral thinking” and agility: experiment on island projects!
• Create a digital leadership by empowering your «young» people
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Unisys Connection Platform will enable
• Extension of monitoring and management to the Unity devices
• Remote management of the software patching and upgrades of the unity devices
• Data gathering about the usage of the Technogym equipment
• Production of analytics with advanced tools
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Thank you! Lucia.D’[email protected] [email protected]