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Business Growth ServiceExpert support for ambitious business leaders
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busss Gwh sc s f suppplanning, strategy and nnovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Yor Leaderi, Yor peole and teir sill . . . . . . . . . . . . . . . . . . . 4
nvetment and finaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mareting or Grot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
n-det nvironmental sort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
rading road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
“t’ inredile ... noody o ant el it teir ine
an aord to ignore bine Lin.” Will Sneyd, The Zip
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The Business
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If you are looking to transform the performance or competitiveness
of your business, or you are considering expansion, then the
bine Grot servie should be an intrinsic part of your plans.
This in-depth service, delivered by dedicated and highly experienced
growth Business Advisers, provides access to a wealth of effective
and relevant business support solutions covering issues such as
innovation, intellectual property rights, trading abroad and developing
entrepreneurial talent – all to give you that extra competitive edge.
pratial, imartial, no-oligation ort or yor ine:• advice from and referrals to an extensive range of industry experts
and knowledge-based organisations (universities and colleges)
• entry to the ‘high growth network’, where innovators and
entrepreneurs share skills, resources and advice
• specialist support to identify funding for development activities
• invitations to regular, quality events specically designed forgrowing and ambitious businesses and led by experts
• access to our specialist Rural Team to help land based businesses
• the option to work with our Environmental Service Team,
to identify environmental improvements that promote growth.
• call us on: 0845 600 9966 • e-mail us at: [email protected].
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Growth Service
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wkInventor Alvin Smith has created an idea that has
become recognised as one of the 15 most important
British inventions of this decade – using a water
pump that can push seawater upwards to
generate electricity with no damaging emissions.
Alvin contacted Business Link for advice and
guidance on how to get his idea to market.As a result, ‘Searaser’ is now attracting interest from a range of power
generating companies, and Alvin is on the verge of running a major
feasibility exercise for Weymouth and Portland Borough Council to assess
its potential as an alternative to a proposed oil-red plant in Dorset.
Alvin Smith, Dartmouth Wave Energy Limited
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Maintaining or developing a lead in the marketplace
requires not only innovative thinking, but also innovation
in the working environment.
If you desire to expand your existing business, our advisers
will be able to source the tools to exploit its potential,
from investing in advanced technologies to signicantly
modifying existing products or developing new lines.
If you are developing a new venture, they will ensure
you protect your ideas with intellectual property rights,
prepare the ground for research and development
investment and pave the way to enter new markets.
Planning, Strategy
and Innovation
• call us on: 0845 600 9966 • e-mail us at: [email protected].
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“It’s been a tremendous help having someone constantly
on call with advice and guidance on what we could or
should be doing next.”
Alvin Smith, Dartmouth Wave Energy Limited
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wkCuddledry offers a unique hooded apron baby towel
allowing parents to lift their baby safely from the bath
with two hands and cuddle them dry. Driven on by the
talents of its people, and with assistance from Business
Link and UK Trade and Investment, their products are
now bestsellers globally. “We’ve attended training
courses, and received telephone, e-mail and face-to-face guidance to assist uswith our leadership and people skills, as well as a great many other aspects of
the business,” says co-founder, Helen Wooldridge. Events that the Cuddledry
team attended have looked at elements focusing on leadership and working
with their team to achieve goals – be those within the marketing strategy,
international business development, sales or day-to-day administration.
Helen Wooldridge and Polly Marsh, Cuddledry
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Your Leadership,
Your People and their Skills
You and your management team will be able to provide
the strategy for growth, but your workforce will need
to implement it effectively, and that will require skill.
The development of your greatest existing resource is
key to the successful delivery of your plans and Business
Link has access to an unsurpassed reservoir of training
programmes, providers and funding sources.
From National Vocational Qualications (NVQs), through
Apprenticeships to specialist skills providers, your
Business Adviser can coordinate development programmes
with local and national training providers that match your
ambitions and deliver the skills your team needs.
• call us on: 0845 600 9966 • e-mail us at: [email protected].
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“We have received excellent guidance rom our Business Link
adviser rom the very beginning, and can honestly say we
would never have been ready to get o the starting blocks so
rapidly without that support.” Helen Wooldridge, Cuddledry
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wkQuantock micro-brewery, based in Wellington, is looking
forward to a positive future following the award of a loan
which has enabled it to overcome cash ow challenges
that were limiting its growth. “We initially contacted
Business Link for advice on marketing with the aim to
improve our prots, but the Business Link adviser soon
identied the more important cash ow problems, and suggested that we wouldbenet from applying to loan schemes,” says Rob Rainey. The adviser worked
with Quantock in the preparation of nancial models and business plans to
support an application. The application was successful, leading to the award of
a loan that has given Quantock the working capital it needed to move forward.
Cheryl Denise Ford, Robert Rainey & Kenneth Oxley, Quantock Brewery
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Investment and Financing
Any serious plan for growth will require nancing. You may
already be in a position to cover those costs from previous
successes, but, if required, the Growth Service Team willbe able to advise on a range of investment and nancing
options. This can include the most appropriate forms of
nance for you to invest in new technologies, new product
and service developments or upskilling the workforce, as
well as providing routes to larger capital injections, such
as equity investors, venture capitalists and business angelsshould you be planning a major leap in your aspirations.
Your Business Adviser will also keep you up-to-date
with any funding packages available from other partner
organisations that may be suitable for your business
sector or growth plans.
• call us on: 0845 600 9966 • e-mail us at: [email protected].
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“Business Link advised and worked with us to secure
a loan which will stimulate our growth potential.
We are now confdent o a very bright uture.”
Robert Rainey, Quantock Brewery
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How a business is perceived by its audience, how it behaves
and even its level of success is dependent on its approach to
marketing. Our advisers can help you identify ways to reachnew markets, strengthen your position and maximise sales
potential by exploring new approaches and techniques.
With a strong understanding of market and business trends
they will be able to stimulate you with new ideas and
creative solutions.
Whether starting a new high growth venture or aspiring
to signicantly grow an existing business, your adviser
will work with you from marketing strategy through to
website, communications and beyond, and link you to other
expert marketing support to provide that all-important
competitive advantage.
Marketing for Growth
• call us on: 0845 600 9966 • e-mail us at: [email protected].
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“The design project included the re-launch o an
interactive website. The result has been a signifcant
increase in website trafc or enquiries.”
Dr Tim Hamilton, Scientifc Services Limited
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wkHelston-based Spiral Construction Limited is the UK
market leader in the manufacture of spiral and helical
staircases. Business Link helped the company recognise
the commercial imperative to act on its environmental
impact, as many customers increasingly demand that
their suppliers have strong environmental credentials.
Through Business Link, Spiral received a ‘diagnostic environmental audit’,which highlighted areas where immediate improvements and cost savings
could be made, including recommendations for more efcient lighting,
heating and cooling systems. Business Link also introduced a company
to help monitor power consumption more closely and is assisting to source
funding for ISO 9001 and 14001 accreditation.
Eric Nicholls, Martin Johnson & Pete Bell, Spiral Construction Limited
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In-depth
Environmental Support
• call us on: 0845 600 9966 • e-mail us at: [email protected].
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Our team of Environmental Advisers have successfully
worked with businesses in the region, helping them achieve
greater efciency in production operations, save moneyby reducing energy consumption and reach recognised
industry standards such as ISO 14001; all of which increase
competitiveness when bidding for and winning tenders.
A specialist Environmental Adviser will initially conduct an
in-depth baseline assessment of your business; monitoringand measuring any areas that cost you money. From this,
they will identify and refer you to the most appropriate
partners and suppliers to help you improve in these areas.
Advisers are also able to identify possible funding streams
and discuss, where relevant, the benets of investing in
renewable energy.
“The Business Link advisers oer the ongoing advice
we need to stay on track to meet our goals. Without it,
we would not be nearly as ar advanced.”
Eric Nicholls, Spiral Construction Limited
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wkQT Services in Liskeard has a long established
business selling accessories for 4x4 rally vehicles, and now design and build
top of the range competition off-roaders, called the ‘Wildcat’, which is attracting
customers globally. The opportunity presented by the Wildcat meant that the
business needed to approach export more strategically. Managing Director Dave
Marsh said: “The intensive support we are receiving from UKTI, part of a wider
service from Business Link, is enabling us to look at the export opportunity in amore structured way.” Working with UKTI, QT Services has identied potential
markets and is currently carrying out market research and making contacts.
They have also begun the UKTI ‘Passport to Export’ scheme: “This has opened
our eyes to the opportunities and pitfalls of export. It has changed our mindset
and helped us look at our business in a different way.”
Dave Marsh, QT Services
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Trading Abroad
• call us on: 0845 600 9966 • e-mail us at: [email protected].
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If your ambitions extend to operating internationally,
then Business Link will provide you with access to the
fundamental skills and knowledge to be able to plan,research and market your business. Your Business Adviser,
in partnership with the global expertise of UK Trade and
Investment (UKTI) will be able to address issues from
export documentation and procedures, through distribution
and transportation to managing the risks.
If you already import or export and see potential in increasing
revenue, your adviser and UKTI will help prepare the way to
expand existing markets. This may be through distributors
and agents, selling directly, entering new territories through
joint trade ventures, PR and promotion, or being introduced
via the Overseas Market Introduction Service (OMIS).
“Our expert adviser at UKTI has been antastic at helping
us to devise a plan or entering new markets. We regularly
turn to our adviser as a sounding board, and this means
we always have a hand to hold.” Dave Marsh, QT Services
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f MM c cLL 0845 600 9966
iit or eite at:
.inelin.gov./otet
-mail at [email protected].
We have ofces throughout Cornwall, Devon and Somerset. In the South West
peninsula the Business Link service is delivered by Peninsula Enterprise.
Business Link is a free and impartial service providing
practical, no-obligation advice. You can access expert
support, and advisers can link you to the very best local
and national expertise. Some elements of the Business
Growth Service may be subject to eligibility criteria.
If you would prefer to receive this information in a large
print size or on audio tape or CD, or in an alternative
language, please contact Business Link.