Rory Stewart Consultancy Practice Leader
Case studies
Analytics journey • Export learning &
competency data from LMS into Excel pivot tables
• Integrate raw data from the company’s incident logging system
• Process Excel files and create compliance & risk management reports
• Schedule report distribution to all levels in the organisation
Lessons learned • Start with existing data
• Start with tools you already know
• Demonstrate impact across the organisation
Next steps • Embrace more rigorous data
standards & business intelligence platform
• Expand compliance & risk analytics both inside & outside the organisation (e.g. to regulatory bodies)
• Integrate data relating to patient outcomes & satisfaction
Major healthcare provider in the UK
Global automotive
manufacturer • Regional and organisational
KPIs linking back to training & talent data (e.g. by dealership or by country or by car model)
• Reliance on in-house data analyst
Global automotive
manufacturer • Integrate talent & operational
performance data such as sales revenue and customer satisfaction
• Integrate data across different business units and geographical regions
Global automotive
manufacturer • Integrate talent,
organisational & gamification data around training
Global automotive manufacturers
Global bank from Europe • Integrate training delivery and training cost data
• Focus on training efficacy metrics (e.g. Kirkpatrick model analysis)
Financial eLearning provider in the US
• Make training analytics (metrics & reports) available to their own clients as a key differentiator
• Building in-house analytics expertise