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INTRODUCTION TO CEGEKAFIRSTNAME LASTNAME, FUNCTION, CEGEKA GROUP
You know our name,
not ourstory
Some more history1992 Cegeka is born1995 Start of Cegeka Healthcare2004 Full takeover of Datacenter & Host IT2005 Acquisition of Cortex2006 Acquisition of Ardatis & Databalk2008 Acquisition of MSP & IT Omni2009 Majority participation in NSI2010 Acquisition of A.N.E.2011 Acquisition of DigiPoint & Inside (RO)2013 Acquisition of KBC GS Poland2013 Acquisition of Axio Systems2014 Merger & spin out of Cegeka-dsa (NL)2014 Acquisition of BRAIN FORCE2015 Acquisition of Edan Business Solutions
Facts & Figures Cegeka Group*
€ 400 M 2015 forecast
7000customers
3500+employees
Privately Held +70% family owned
Top 200 ClientsAccount for 80% revenue
From 30 to 3500 in 22 years
From a Benelux ICT Integrator
90% of employees work in Benelux · 98% of revenue
from BeneluxOperations in 6 countries: Benelux, France, Poland,
Romania**Group Shared Service for software development and 24/7 remote infrastructure services (NOC/Service Desk)
To a European ICT Integrator
69% of employees work in Benelux · 76% of revenue
from BeneluxOperations in 11 countries:
Austria, Benelux, Czech Rep., France, Germany, Italy, Poland, Romania*, Slovakia *Group Shared Service for software development and 24/7 remote infrastructure services (NOC/Service Desk)
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Shared Service Center in Romania +200 employees
Solid growth and profitability track
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*€ 0
€ 50,000,000
€ 100,000,000
€ 150,000,000
€ 200,000,000
€ 250,000,000
€ 300,000,000
€ 350,000,000
€ 400,000,000
€ 0€ 4,000,000€ 8,000,000€ 12,000,000€ 16,000,000€ 20,000,000€ 24,000,000€ 28,000,000€ 32,000,000€ 36,000,000€ 40,000,000
Revenue EBIT
Revenue EBIT
*forecast
Double digit growth
We outperform the Benelux market
2008 2009 2010 2011 2012 201375%
100%
125%
150%
175%
200%
225%
250%
Cegeka Group cumulated growth Cegeka Group organic growthBenelux markt
A diversified portfolio
FullOutsourcing
IT Infrastructure
ApplicationDevelopment
Professional Services
www.cegeka.com
Our Connected Customer Value Proposition
An endless world of possibilities…BusinessAnalyticsDocument ManagementCustomerExperience
ERP
Workforce ManagementWeb
CRM
Collaboration
Mobile
Software Development
AgileTransformation
Agile CoachingApplication Outsourcing
ApplicationModernisation
ApplicationMaintenance
DevOps
Identity & Access ManagementMulti-lingual Service Desk
Security ManagementWorkplace Management
ApplicationPerformance ManagementInfrastructure Management
Security &NetworkingStorageSolutionsDevOps
ITWorkplacesServer Solutions
Public Cloud
Virtualization
Unified Communications
www.cegeka.com
Our Connected Customer Value Proposition
An endless world of possibilities…BusinessAnalyticsDocument ManagementCustomerExperience
ERP
Workforce ManagementWeb
CRM
Collaboration
Mobile
Software Development
AgileTransformation
Agile CoachingApplication Outsourcing
ApplicationModernisation
ApplicationMaintenance
DevOps
Identity & Access ManagementMulti-lingual Service Desk
Security ManagementWorkplace Management
ApplicationPerformance ManagementInfrastructure Management
Security &NetworkingStorageSolutionsDevOps
ITWorkplacesServer Solutions
Public Cloud
Virtualization
Unified Communications
Cegeka Cloud Services
Compliance - Regulation - Security
Architecture - Solution Design
Serv
ice
Man
agem
ent E
2E
Serv
icede
sk 1
st
line
Wide Area Network
Business IT Alignment
Application Developement &
Maintenance
TechnicalApplication Mngt
System & Infrastructure Mngt
Hosting
Unified Communication & Collaboration
Mobile Device Management
Workplace Support
Workplace Infrastructure
ServicesLocal Area NetworkEn
gine
erin
g
2nd/
3rd
line
Fixed Telephony
Mobile Communicati
ons
HWSolutions
& related projects
Ad hocInfrastructu
reProjects
MigratieVirtualisatieConsolidatieRationalisati
eOptimalisati
eImplementa
tie
Inrichting beheer-
organisaties
RemoteManaged
Infrastructure
Services
Infra
stru
ctur
e Co
nsul
tanc
y
Cloud Services IntegratorTransitie & Projectmanagement
Architecture - Solution Design
Compliance - Regulation - Security
Core Portfolio
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Datacenter Hasselt
Own Tier 3 data centers
99,982 % availability
700 kW capacity
Shared & DedicatedPlatforms
ITILv3 governance
Kyoto Cooling
Satisfaction by IT domain:data center & application hosting
# of contacts
Application dev
500 Strong Software Factory
Satisfaction by IT domain:Application development, maintenance and testing
# of contacts
Digital Business Solutions
Healthcare
Healthcare & Lab Solutions
Focus on value adding ICT services
36%
18%8%
8%
9%
12%
2%7%
Industry (other) Banking and InsuranceHousing HealthcareSocial Security Public SectorRetail Logistics
20%
39%
23%
18%
Infrastructure solutionsApplications & SolutionsOutsourcingProfessional Services
15% turnoverfrom own software
products (Cegeka IP)
INFRASTRUCTURECLUSTER
Business & Technology Partners
APPLICATIONSCLUSTER
Business & Technology Partners
Happy clients are our product
TelenetThis leading Belgian telco has outsourced the development and maintenance of over 150 e-business applications to Cegeka.
ArgentaRelies on Cegeka for their banking application infrastructure and for the development of their offices automation
EDENREDHas automated the order process for the electonic Ticket Restaurant via a collaboration portal with Cegeka subsidiary NSI
FOD MOBILITEITIs modernising their ICT-department and processes with focus on ICT-business alignment with the help of Cegeka
VRT KETNETMakes use of Cegeka’s high availability hosting for its web platform.
knabThis recently launched Dutch savings bank has its entire banking platform hosted and managed 24/7 by Cegeka
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VandemoorteleThis Belgian producer of premium oils and vinaigrettes outsources all its datacenter activities completely to Cegeka.
DeltaThe Dutch multi-utility company Delta outsources its datacenter activities to Cegeka.
NECThe international communication software company NEC works with Cegeka’s software factory in Romania to develop product innovations.
CarglassChose after a loyal 15-year-old relationship to work with Cegeka’s consulting division again to develop their ICT strategy and future roadmap.
KBC SecuritiesProcesses millions of transactions quickly and reliably thanks to Cegeka’s 24/7 high availability infrastructure management and application development support.
SN Brussels AirlinesEnjoys a reusable, highly configurable and highly available webshop by Cegeka, used for selling combined tickets for a popular Belgian dance festival.
More happy customers
You know our story, not our vision
The world has become a giant network.
#connectedorganisation
Fasterresponses
Personalizedservice
Betterexperiences
Your customers expect more.
#connectedorganisation
Yet, we continue to work like we always have.
#connectedorganisation
As a result,companies are being disrupted. #connectedorganisation
Connected OrganisationBreaking down functional and geographical barriers
Customers
Prospects
Finance
Sales ServiceMarketing
R&D HR
Leads
Traditional Organisational StructureOrganizational silos
What if you could work like a network?
Listento conversations
that matter
Adaptand make smarter decisions
Growyour
business
Work like a network.
#connectedorganisation
Transparent CommunicationCentralized CollaborationGlobal knowledge ExchangeSelf organized Communities
4 Cornerstones
Cegeka’s Connected Organisation
Organisationfor
Users
Organisation for
Organisation
Users for
Users
Usersfor
Organisation
CollaborationCommunication
Communities Knowledge exchange
#connectedorganisation
20% Technology80% DNA
#connectedorganisation
You know our story,
our organisation, not our
DNA
Our DNA: mentality of an entrepreneur & the professionalism of a corporate service provider
Our DNA: innovation together with clients
Technology Partnerships
Continuous Innovation
15 Competence Centers
Innovation Network
Our DNA: highest quality standards
ISO 27001 & 27002
ISO 9001
ISAE 3402
CMMI Level 3
Our DNA: engaged employees make the difference
15 nationalities
3200 employees
Engagement index 7,2
30% women
Our DNA: cross country and divisional teamwork
Our DNA: agile culture
Business driven
Open communication
Creativity
Continuous improvement
Our DNA: we support CSR initiatives for children
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