Civility and Incivility in Nursing
Reflecting on
Larry Fisher
December 2010
Everyone pretends like I’m not right there in the room!
What are the key concepts?
Nursing is an oppressed group.
Concepts found in Pedagogy of the Oppressed by Paolo Freire
Oppression creates anger that can’t be directed at the oppressor.
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As a result we direct that hostility at each other. In effect we become oppressors too.
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Horizontal Violence
THAT WAS THE MOMENT I DECIDED TO FIGHT BACK!
Reflective practice should allow nurses to see their reality and liberate themselves.
What can be done?
Reflective Practice
Model Servant Leadership
Cognitive Rehearsal
Conflict Resolution
Commitment to Coworkers
AND, PEOPLE CAN GET HURT!