Commentary on candidate evidence (tasks 1 and 7)
Candidate A – Task 1
The candidate was awarded 6 marks.
Social Media
Marks are awarded for:
‘to share stories of how the charity helped someone’
‘they are more like to donate to the charity’
‘the business can reach people internationally’
‘can post regular updates of what they are doing’
‘raise more awareness for the charity’
Maximum 3 marks for this section.
Electronic Communication
Marks are awarded for:
Blog
‘allow people to … show where all the donations have helped’
‘send emails … to raise awareness of any fundraising events they are
holding’
‘attach the events poster to the email to encourage them to attend’
Website
‘show people on how they can donate’
Maximum 3 marks for this section – one for each type of electronic
communication.
Candidate A – Task 7
The candidate was awarded 7 marks.
Marks
Available Marks
Awarded
File Management – outline 4T 4T
Corporate Image – describe 3T 3T
TOTAL 7 7
Marks
Available
Marks
Awarded
Advantages of using social media 3T 3T
Description of use of electronic communication 3T 3T
TOTAL 6 6
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File Management
Marks are awarded for:
‘specific folders to find files’
‘delete junk files’
‘appropriate names on files’
‘ensure all files are backed up regularly’
Corporate Image
Marks are awarded for:
‘neat uniforms … helps the customer identify staff’
‘when a customer sends an email to the company, they should have an
automatic response e-mail’
‘the company should have an accurate, well presented letterhead with no
mistakes that can be used regularly’
Candidate B – Task 1
The candidate was awarded 6 marks.
Social Media
Marks are awarded for:
‘it allows for two way conversation’
‘allows for the company to share photos or videos’
‘it shows … subscribers or viewers what their up to on a daily basis’
‘the company can post ads or commercials … it is easier and cheaper than
doing it on TV or billboards’
Maximum 3 marks for this section.
Electronic Communication
Marks are awarded for:
Blog
‘it can give updates or news about a certain subject’
‘using email is a … way to send attachments or messages to various people’
Website
‘a website is used to store general information about the company’
‘it can also have e-commerce which allows for that person to buy off the website’
Maximum 3 marks for this section – one for each type of electronic
communication.
Marks
Available
Marks
Awarded
Advantages of using social media 3T 3T
Description of use of electronic communication 3T 3T
TOTAL 6 6
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Candidate B – Task 7
The candidate was awarded 6 marks.
Marks
Available Marks
Awarded
File Management – outline 4T 3T
Corporate Image – describe 3T 3T
TOTAL 7 6
File Management
Marks are awarded for:
‘update anti virus software regularly’
‘delete dead files’
‘use shortcuts’
The candidate was not awarded a mark for ‘update firewall software regularly’
because it is too similar to ‘update anti virus software regularly’.
Corporate Image
Marks are awarded for:
‘all employees could be given a specific outfit to wear when working within the
organisation’
‘the organisation should use a slogan that is catchy and stands out’
‘using consistent fonts and colours … to make it stand out to customers’
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Commentary on candidate evidence (tasks 2a, 2b and 3)
Candidate A – Task 2a
The candidate was awarded 2 marks.
The candidate was not awarded the recurring meeting or the Walk-a-thon
meeting marks because there is no indication on the printout of the finish time of
either meeting.
Candidate A – Task 2b
The candidate was awarded 0 marks.
The candidate was not awarded the reminder mark because the reminder is not
for the correct meeting. From Task 2a, the Walk-a-thon meeting is on 4 May
2017, however the reminder is for 30 March 2017.
The candidate was not awarded the print mark because the printout is truncated
and does not show which meeting the reminder is being set for.
Marks
Available Marks
Awarded
Recurring meeting – Fundraising Team Meeting –
1000-1130 hours 1R 0R
Walk-a-thon Meeting – 1300-1600 hours 1M 0M
Task – Prepare fundraising packs 1TS 1TS
Print weekly/correct dates – can be on 1 or 2 sheets 1P 1P
TOTAL 4 2
Marks
Available
Marks
Awarded
Reminder set for Walk-a-thon Meeting – 30 minutes 1R 0R
Print meeting in detail view 1P 0P
TOTAL 2 0
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Candidate A – Task 3
The candidate was awarded 5 marks.
Marks
Available Marks
Awarded
Date – Thursday from the e-diary 1D 1D
Time and place of arrival – arrive by – 1245 hours 1A 1A
Time and place of departure – depart after – 1615
hours 1R 1R
Price of return ticket – any return type 1P 0P
Walking directions from Waverley to Head Office – all
or nothing 2D 2D
TOTAL 6 5
The candidate was not awarded the price of return ticket mark because the price
of 2 single tickets has been given, not a return ticket.
Candidate B – Task 2a
The candidate was awarded 1 mark.
The candidate was not awarded the recurring meeting mark because the
meeting recurs at the weekend, and it should just be weekdays.
The candidate was not awarded the Walk-a-thon Meeting mark because the
capitalisation is incorrect.
The candidate was not awarded the task mark because there is no day/date due
in the printout, and it should be due on Monday.
Candidate B – Question 2b
The candidate was awarded 0 marks.
The candidate was not awarded the reminder set mark because a reminder has
not been set for the meeting, a new task has been created.
Marks
Available Marks
Awarded
Recurring meeting – Fundraising Team Meeting –
1000-1130 hours 1R 0R
Walk-a-thon Meeting – 1300-1600 hours 1M 0M
Task – Prepare fundraising packs 1TS 0TS
Print weekly/correct dates – can be on 1 or 2 sheets 1P 1P
TOTAL 4 1
Marks
Available
Marks
Awarded
Reminder set for Walk-a-thon Meeting – 30 minutes 1R 0R
Print meeting in detail view 1P 0P
TOTAL 2 0
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The candidate was not awarded the print mark because the task has been
printed, not the meeting details.
Candidate B – Task 3
The candidate was awarded 6 marks.
Marks
Available Marks
Awarded
Date – Thursday from the e-diary 1D 1D
Time and place of arrival – arrive by – 1245 hours 1A 1A
Time and place of departure – depart after – 1615
hours 1R 1R
Price of return ticket – any return type 1P 1P
Walking directions from Waverley to Head Office – all
or nothing 2D 2D
TOTAL 6 6
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Commentary on candidate evidence (task 4) Candidate A – Task 4
The candidate was awarded 7 marks.
The candidate was not awarded the action buttons mark because the action
buttons cover the main headings on some slides.
The candidate was not awarded the design mark because there is no evidence
of a design on the printout.
The candidate was not awarded the bullets mark because the three highest
fundraising activities are not bulleted.
The candidate was not awarded the keyboarding mark because the footer text
has not been keyed-in.
The candidate was not awarded the handout footer mark because this has been
omitted.
Marks
Available Marks
Awarded
New Slide – (title slide) – charity name 1TS 1TS
Logo – first use 1L 1L
Action Buttons 1A 0A
Design 1D 0D
Slide Numbers at bottom right 1N 1N
Chart – slide 3 1CH 1CH
Bullets – slide 5 1B 0B
Graphic – slide 4 1G 1G
Keyboarding – slide 1 - name of charity; slide 2 -
£44,592.28; slide 5 - Walk-a-thon, Cook up a Storm
and Tea Party; handout footer – Created by
Candidate Name
1K 0K
Move ‘Proposed Events for Next Year’ to be slide 4 1M 1M
Handout footer 1F 0F
Print 6 per page 1P 1P
TOTAL 12 7
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Candidate B – Task 4
The candidate was awarded 10 marks.
The candidate was not awarded the design mark because the design used is
unsuitable as it covers some text in the chart on slide 3.
The keyboarding mark was not awarded because:
the net cash raised figure inserted is incorrect
there is no comma separator in the net cash raised figure
Marks
Available Marks
Awarded
New Slide – (title slide) – charity name 1TS 1TS
Logo – first use 1L 1L
Action Buttons 1A 1A
Design 1D 0D
Slide Numbers at bottom right 1N 1N
Chart – slide 3 1CH 1CH
Bullets – slide 5 1B 1B
Graphic – slide 4 1G 1G
Keyboarding – slide 1 - name of charity; slide 2 -
£44,592.28; slide 5 - Walk-a-thon, Cook up a Storm
and Tea Party; handout footer – Created by
Candidate Name
1K 0K
Move ‘Proposed Events for Next Year’ to be slide 4 1M 1M
Handout footer 1F 1F
Print 6 per page 1P 1P
TOTAL 12 10
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Commentary on candidate evidence (tasks 5, 6 and 8) Candidate A – Task 5
The candidate was awarded 2 mark.
The candidate was awarded the fonts mark because there appeared to be 2
fonts (however, this is not very clear).
The candidate was awarded the text formats mark because text is centred,
emboldened and underlined.
The candidate was not awarded the essential information mark because the
twitter address has been omitted.
The candidate was not awarded the keyboarding mark because:
the twitter address was omitted
the address is incorrectly capitalised
‘Andrews’ instead of ‘Andrew’ has been keyed-in in the address
the word ‘compliments’ has been omitted
The candidate was not awarded the presentation mark because:
the word ‘compliments’ has been omitted
it doesn’t look like a compliments slip
Candidate A – Task 6
The candidate was awarded 4 marks.
Marks
Available Marks
Awarded
Fonts – minimum 2 1F 1F
Text formats – minimum 2 1TF 1TF
Essential information – contact details 1E 0E
Keyboarding 1K 0K
Presentation – size and ‘compliments’ 1P 0P
TOTAL 5 2
Marks
Available Marks
Awarded
Fonts – minimum 2 1F 1F
Text formats – minimum 2 1TF 1TF
Border 1B 0B
Graphic 1G 1G
Keyboarding 2K 0K
Presentation 1P 1P
TOTAL 7 4
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The candidate was awarded the fonts mark because the last sentence is a different font from the rest of the poster, so 2 fonts have been used.
The candidate was awarded the text formats mark because:
the font size of some text has been increased
some text has been emboldened
some text has been centred
some text has been underlined
The candidate was not awarded the border mark because the border is not
shown on all sides of the printout.
The candidate was not awarded either keyboarding mark because:
the date is incorrect
there is incorrect capitalisation of the word ‘in’
the dash is omitted after the website
the full stop is omitted in the final sentence
Candidate A – Task 8
The candidate was awarded 4 marks.
The candidate was not awarded the keyboarding mark because:
the word ‘newsletter’ has been omitted
the newsletter is dated March 2017 instead of May 2017
The date of the Walk-a-thon is incorrect; it should be the last Saturday in July –
however, this was consequential as it was marked incorrect in Task 6.
The candidate was not awarded the graphics mark because this has been
omitted.
Marks
Available Marks
Awarded
Insert text from file – 1I for first insertion and 1I for all
other insertions accurate 2I 2I
Keyboarding – Newsletter, Scotland Cares, May
20XX, Walk-a-thon, Kelso, last Saturday in July 20XX,
Target £5,000 1K 0K
Graphic 1G 0G
Text formats – minimum 2 1TF 1TF
Logo – only award if correctly inserted in tasks, 5
(comp slip) and 6 (poster) 1L 1L
Presentation – must look like a newsletter and on one
page 1P 0P
TOTAL 7 4
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The candidate was awarded the text formats mark because:
the font of some text has been changed
the main heading size has been increased
the main heading has been centred
the first paragraph has been emboldened
The candidate was not awarded the presentation mark because:
the printout does not look like a newsletter
the word ‘newsletter’ has been omitted
Candidate B – Task 5
The candidate was awarded 5 marks.
Candidate B – Task 6
The candidate was awarded 5 marks.
The candidate was not awarded either keyboarding mark because:
the date is incorrect
the word ‘information’ was incorrectly capitalised in the last sentence
the full stop is omitted from the last sentence
Marks
Available Marks
Awarded
Fonts – minimum 2 1F 1F
Text formats – minimum 2 1TF 1TF
Essential information – contact details 1E 1E
Keyboarding 1K 1K
Presentation – size and ‘compliments’ 1P 1P
TOTAL 5 5
Marks
Available Marks
Awarded
Fonts – minimum 2 1F 1F
Text formats – minimum 2 1TF 1TF
Border 1B 1B
Graphic 1G 1G
Keyboarding 2K 0K
Presentation 1P 1P
TOTAL 7 5
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Candidate B – Task 8
The candidate was awarded 5 marks.
The candidate was not awarded the keyboarding mark because the format of
the date is incorrect in the first sentence.
The date of the Walk-a-thon is incorrect, it should be the last Saturday in July –
however, this was consequential as it was marked incorrect in Task 6.
The candidate was not awarded the presentation mark because:
the printout does not look like a newsletter
the Walk-a-thon information is inserted in the North area information
Marks
Available Marks
Awarded
Insert text from file – 1I for first insertion and 1I for all
other insertions accurate 2I 2I
Keyboarding – Newsletter, Scotland Cares, May
20XX, Walk-a-thon, Kelso, last Saturday in July 20XX,
Target £5,000 1K 0K
Graphic 1G 1G
Text formats – minimum 2 1TF 1TF
Logo – only award if correctly inserted in tasks, 5
(comp slip) and 6 (poster) 1L 1L
Presentation – must look like a newsletter and on one
page 1P 0P
TOTAL 7 5
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Commentary on candidate evidence (tasks 9a, 9b and 10)
Candidate A – Task 9a
The candidate was awarded 2 marks.
The insert rows mark was not awarded because it was not done.
The keyboarding mark was not awarded because there is no first table to key
labels in to.
The presentation mark was not awarded because the footer was omitted. The
candidate also included 2017 in the heading.
Candidate A – Task 9b
The candidate was awarded 4 marks.
Marks Available
Marks Awarded
Insert rows for Participant and No of Laps – space for participant must be larger than the space for no of laps. Must be at least 1.5LS
1R 0R
Shade – row 1 of sponsor table 1S 1S Adding all rows for sponsors – must be consistent with row 2
1R 1R
Keyboarding – labels in first table and numbering of each row in second table
1K 0K
Presentation and print on one page 1P 0P TOTAL 5 2
Marks
Available
Marks
Awarded
Evidence of – Urgent 1U 1U
Correct Attachment – must be Word icon 1A 1A
Keyboarding – subject, start, sensible message and
close 1K 1K
Print evidence of sending 1S 1S
TOTAL 4 4
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Candidate A – Task 10
The candidate was awarded 4 marks.
The print mark was not awarded because the logo is clipped in both the merge
and merged printouts.
Candidate B – Task 9a
The candidate was awarded 2 marks.
The insert rows mark was not awarded because the depth of the row was not
deep enough.
The shade mark was not awarded because only the cell is shaded, not the row
required.
The presentation mark was not awarded because the footer was omitted. The
candidate also included 2017 in the heading.
Candidate B – Task 9b
The candidate was awarded 2 marks.
Marks
Available Marks
Awarded
Insert Scotland Cares and enlarge 1H 1H
Mail merge: Participants Mail merge: Total Raised per Participant
1M 1M
1M 1M
Keyboarding – spacing before/after merged fields 1K 1K
Print merge fields/print merged certificate 1P 0P
TOTAL 5 4
Marks Available
Marks Awarded
Insert rows for Participant and No of Laps – space for participant must be larger than the space for no of laps. Must be at least 1.5LS
1R 0R
Shade – row 1 of sponsor table 1S 0S Adding all rows for sponsors – must be consistent with row 2
1R 1R
Keyboarding – labels in first table and numbering of each row in second table
1K 1K
Presentation and print on one page 1P 0P TOTAL 5 2
Marks
Available
Marks
Awarded
Evidence of – Urgent 1U 1U
Correct Attachment – must be Word icon 1A 0A
Keyboarding – subject, start, sensible message and
close 1K 0K
Print evidence of sending 1S 1S
TOTAL 4 2
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The correct attachment mark was not awarded because there is no evidence
that it is a word document.
The keyboarding mark was not awarded because there is no start in the e-mail
message.
Candidate B – Task 10
The candidate was awarded 3 marks.
The keyboarding mark was not awarded because there is no full stop at the end
of the last sentence.
The print mark was not awarded because the logo is clipped in both the merge
and merged printouts.
Marks
Available
Marks
Awarded
Insert Scotland Cares and enlarge 1H 1H
Mail merge: Participants Mail merge: Total Raised per Participant
1M 1M
1M 1M
Keyboarding – spacing before/after merged fields 1K 0K
Print merge fields/print merged certificate 1P 0P
TOTAL 5 3
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