COMMUNITY SERVICES & HEALTH
LANGUAGE, LITERACY & NUMERACY & COMPUTER LITERACY
Presenter Profile
• Rosemary Raper• Business Development Consultant • Access and General Education• ESOL & LOTE teacher• Researcher in the area of contextualised
language learning, specifically in health• [email protected]
Participants in LLN training
• Personal Care staff• Catering staff• Maintenance• Cleaners• Drivers
TrainingOral Communication
• Appropriate register with staff, residents and significant others
• Volume and speed of delivery• Can you add more?
Written Communication
• Personal Care Plans• Progress Reports• OHS Risk Management Reports• Incident/Accident Reports• Online reporting• Can you add more?
Location, Time of TrainingMaterials
• Onsite• Times to suit facility and staff rosters• Authentic documentation
Comments and Questions?