Transcript

8/4/2019 Counselling Skills to Enhance Interpersonal and Professional Relationships

http://slidepdf.com/reader/full/counselling-skills-to-enhance-interpersonal-and-professional-relationships 1/1

Duration: 1 Day

oVErViEW:

• Howdoyouknowthatyouarecommunicating  withyourclientseffectively?• Whatgetsinthewayofbeingsupportiveand  understandingwithclients?• Howcanyoudevelopyourskillsofempathymore?• Howcanyoumanagedifcultsituationsinamore  enablingandeffectivewayforbothyouandyourclient?

CourSE aiMS:

• Anopportunitytoshareprofessionalexperiences  andpersonalimpact.• Developingskillsofempathytoapplyalongside  professionaldelivery.• Buildingoninterpersonalskills.

MEtHoDS oF DELiVErY & Duration:

Courseisdeliveredusingpresentations,theoreticalinput,skillsdemonstrationandexercisesingroupsorinpairs.

CourSE ContEnt inCLuDES:

• Barrierstoeffectivelistening.• Workingwithchallengingsituations.• Whathinderscommunicationwithclients?• DenitionofEmpathy.• EmpathySkills.• Howtomanageself-carealongsideclientneeds.• Materialusage:Communicationskillsquestionnaire,  handouts,articlesetc.

Thisisanexampleofcoursecontent;otherspecic subjectscanalsobetailoredtoindividualneeds,sector orprofessionalrole.

BEnEFitS:

• Improvedcommunicationandinterpersonalskills.• Awarenessofclient/colleagueneeds.• Bulidingcaringrelationshipsthatareempathic  andcompassionate.• Improvingself-careandcasemanagement.• Increasedproductivitythroughselfawareness.

CaSE StuDY:

Traininginbasiccounsellingandempathyskillswasrequestedfor37participantsbyanNHSClinicalteam. Thecoursewasdeliveredfrom9amto5pmin3sessions.Thefeedbackwasverypositive:“Could see exactly how I would use the techniques and look forward to practicing them” “Excellent – met real training needs” 

aCaDEMiC ProFiLE:

GailAshton 

MACounselling,MemberBritishAssociationof Counselling&Psychotherapy,SeniorAccreditedCounsellor,PostGradinTeaching,UKRCPRegisteredIndependentCounsellor/Psychotherapist

DianeDuffQualiedSolicitor,BScGenetics

counselling skills to

enhance interpersonal & professional relationships at Glyndˆ wr University,

6th October & 17th October 2011, £149 + Vat

Call 01978 293 491 or email [email protected] 

 www.glyndwrinnovations.co.uk 

SMEsinWalescouldbeeligibleforupto50%subsidyofthetotalcoursefeepergraduatedelegateformore

informationandcostscontactuson01978293491  [email protected]


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