How can Remote Workers and Distributed Teams Collaborate Effectively?
Peter SmitFounder – Collabogence Inc
October 30th, 2015
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IntroductionPolling questionsRobyn Bews – Executive Director at Workshift CanadaKate North – Vice President at PlaceValueTami Newcombe – Area VP, US Commercial West at CiscoSummaryQ & A
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An important element in Collaboration measurement
Individualwork
Highly collaborative
workFull-time
Single project focus
5 to 10 projectssimultaneously
All team members in one place
Team members “all over the place”
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An important element in Collaboration measurement
Individualwork
Highly collaborative
workFull-time
Single project focus
5 to 10 projectssimultaneously
All team members in one place
Team members “all over the place”
Driving toward technology dependency
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So where do our technology tools fit in the collaboration map?
Communication
Social
Sharing“Info push”
Search“Info pull”
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So where do our technology tools fit in the collaboration map?
Communication
Social
Sharing“Info push”
Search“Info pull”
E-mail & telephoneInstant MessagingWeb-conferencing
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So where do our technology tools fit in the collaboration map?
Communication
Social
Sharing“Info push”
Search“Info pull”
E-mail & telephoneInstant MessagingWeb-conferencing
Water coolerSocial/community
Enterprise searchRepositoryEmailSocialProject mgmtCRM
EmailRepositorySocialProject MgmtCRM
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Who is here today?(which functions are represented?)
☐ Human Resources☐ Workplace Strategy☐ Corporate Real Estate☐ Workplace Strategy☐ Information Technology☐ Business Champion or other
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Where is your organization on the road of remote work and distributed teams ?
☐ Have formal program in place with policies and infrastructure☐ Planning to put a formal program in place during next year ☐ Left up to individual departments or business units☐ Have no plans
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What percentage of your organization currently regularly works remotely ? (At least 2 days per week)
☐ 0 to 20%☐ 20 to 40%☐ 40 to 60%☐ 60 to 80%☐ 80 to 100%
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What support is required in order to improve the collaborative performance of your remote workers and distributed teams ?
☐ Business Case☐ Training☐ Executive Champion ☐ Technology Tools
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Robyn Bews – Executive Director of Workshift Canada
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@WORKshift@robynbews
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1. Reinforce the trends: evolve or die?2. Get beyond the rhetoric – new Canadian
research!3. Introducing a “game changer”
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“There are few opportunities available to companies that can have
this level of impact on engaging talent in a meaningful way.”
- Mat Stone, Stone-Olafson
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• Canadian-born not-for-profit dedicated to workplace transformation
• Building the ecosystem to simplify what was complex- “cracking the code”
WORKshiftTM
• Conduit, connector, catalyst for those wanting to adopt new ways of working
• Our vision is to accelerate the transformation of workplaces to improve lives, cities and organizational effectiveness
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SITE AUDITFINDINGS
Thank Y u
@WORKshift
Thank Y u
Full research and infographic available at:
www.workshiftcanada.com/thefutureofwork
Thank you
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Kate North – Vice President of PlaceValue
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“ ”Work is not
SOMERWHERE WE GO,
-Frank Becker
It’s SOMETHING WE DO
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requires a new way of working
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Competing for the FutureInnovation depends upon
Collaboration• to connect people to people• to connect people with ideas• generate new ideas
F2F and Virtually
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“Innovation–
-Malcolm Gladwell
the heart of the knowledge economy, is fundamentally social”
collaborate to innovate
Photo source: Steelcase
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Building personal relationships and social networks through:• Greater informality• Supporting fortuitous
encounters• Focus on team
performance
innovation starts with the sharing of ideas
Photo source: Steelcase
Cisco Confidential 50© 2013-2014 Cisco and/or its affiliates. All rights reserved.1 don’t make assumptions…it’s a new skill
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Assess & Train EVERYONE
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resource: www.wrike.com
What does good look like?
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Culture based on
Trust
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review work process & practices
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What?
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Master the Art of Virtual Meetings
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7
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Photo source: Kayhan International
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What?
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Photo source: https://leaderchat
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e!
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Achieve, Recognize…..and THRIVE!
…and let them thrive!
http://www.digneconsult.com
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www.e-work.comPromo code: Cisco2015
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Thank you!Kate NorthVP, Workplace [email protected] 720 1858
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Tami Newcombe – Area Vice President of Commercial West at Cisco
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Tami Newcombe, Area Vice President, Cisco Systems
Transforming TeamworkCollaboration Through the Experience of a Sales VP
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People working together can achieve extraordinary
things
Weekly Sales Forecast
Connecting Customers with Experts
Acquiring Talent
Creating Culture
Engaging Customer Executives
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Collaboration is a Journey
Start Small
Executive Champions
Process-Culture-Value
Adoption Contests
Metrics
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The bases which need to be covered
in pursuit of improved collaboration
for your remote workers and
distributed teams:
Assessment and Analysis Business Case
Information Governance & Access Technology tools
Work configuration (including space) Org Learning & Development
Social/ Community Measurement and adjustment
Summary:
Q & APeter Smit - [email protected]
Robyn Bews – [email protected]
Kate North – [email protected]
Tami Newcombe - [email protected]
Research project: Interested in knowing your “Collaborator Type” and how you compare to others?Go to www.themindsuite.com/survey and ender code: VSH476 (20 minute assessment – your profile will be sent to you upon completion of the research)
October 30th, 2015