Transcript
Page 1: Creative Tactics for the CRM Ninja

Creative Tactics for the CRM Ninja

welcome to the dojo

The City University of New York

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Creative Tactics for the CRM Ninja

APPLAUSE

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Creative Tactics for the CRM Ninja

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Creative Tactics for the CRM Ninja

My Epic Fail

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Creative Tactics for the CRM Ninja

A Lesson for the Future

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Creative Tactics for the CRM Ninja

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Creative Tactics for the CRM Ninja

The CRM Ninja Formula

A lot of experience = a lot of mistakes

= a lot of learning

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Creative Tactics for the CRM Ninja

Tactic 1: Fearless Emails ² Purpose ² Concise ² Call-to-action ² Clean code ² Plain text ² Media supports

message

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Creative Tactics for the CRM Ninja

Fearless Email Workflow

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Creative Tactics for the CRM Ninja

Plan

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Creative Tactics for the CRM Ninja

Craft

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Creative Tactics for the CRM Ninja

The City University of New York

Clean up text

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Creative Tactics for the CRM Ninja

Edit template

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Creative Tactics for the CRM Ninja

Copy html into Premailer

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Creative Tactics for the CRM Ninja

Copy html into Premailer

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Creative Tactics for the CRM Ninja

Google fonts hack

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Creative Tactics for the CRM Ninja

Google fonts hack

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Creative Tactics for the CRM Ninja

Pretty opt-outs

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Creative Tactics for the CRM Ninja

Test and tweak

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Creative Tactics for the CRM Ninja

The City University of New York

Ship without fear!

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Final tips to ship

² Match names of emails and filters ² Match start time to recurring time ² Check “Preview Send Times” ² Send results to yourself

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Creative Tactics for the CRM Ninja

The City University of New York

Tactic 2: Resend Process ² Attribute ² Filter ² Communication ² Report

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Creative Tactics for the CRM Ninja

The City University of New York

Resend reports

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Creative Tactics for the CRM Ninja

The City University of New York

Tactic 3: Scalable Workflow

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Creative Tactics for the CRM Ninja

The City University of New York

Commitment deposit plan

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Creative Tactics for the CRM Ninja

The City University of New York

Math Placement process

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Creative Tactics for the CRM Ninja

The City University of New York

Transfer Eval process

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Creative Tactics for the CRM Ninja

The City University of New York

Password reset requests

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Creative Tactics for the CRM Ninja

The City University of New York

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Creative Tactics for the CRM Ninja

The City University of New York

Tactic 4: Actionable VIP

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Creative Tactics for the CRM Ninja

The City University of New York

Four keys to Actionable VIP

² Purposeful information ² Important content above-the-fold ² Required actionable steps ² Progress bar

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Creative Tactics for the CRM Ninja

The City University of New York

WOW Slider

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Creative Tactics for the CRM Ninja

The City University of New York

Making progress

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Three keys to becoming a successful crm ninja

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One.

Meet Regularly

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Two.

Execute & adjust

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Three.

Ship without fear

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And finally...

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Find me:

Paul w. Philips @paulphilpsweb Hunter Hub Hunterhub.wordpress.com

The City University of New York


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