Department and Program Review:
The Key to Student Success
Lakeland Community College
June 2008
Goals of the Presentation
• To demonstrate the components of the academic Department And Program Review process (DAPR)
• To discuss strategies that facilitate“buy-in” of the process
• To examine the process, structure, coordination and integration of the assessment plan into institutionalplanning and budgeting
• To discuss approaches which facilitate development of assessment strategies within each department and program
Goals of the Presentation (Cont.)
History of Program Review
• Manual process
• Excel format
• Work with outside company
• Internal web design
The Components of DAPR
Admin Access Participant Access Public Access
Public Access
Two ways to get to a Data Summary
Admin Access Participant Access Public Access
PARTICIPANT ACCESS
6 Steps to Complete Review process
Basic Dates for Successful Completion of Review
PARTICIPANT ACCESS
PARTICIANT ACCESS
PARTICIPANT ACCESS
Admin Access Participant Access Public Access
ADMIN ACCESS
ADMIN ACCESS
Strategies to Facilitate “Buy-in”
• User-friendly process
• Multiple discussions with department/program chairs
• Pilot programs with subsequentsharing of the process
• Designated DAPR coordinatorwho facilitates the process
• Suggesting that chairs use the data for accreditation visits and advisory board or part-time faculty meetings
• Provost publicly summarizes resultsof review process
• Meeting individually with interested departments and programs to complete the review and develop an assessment plan
Strategies to Facilitate “Buy-in”
(Cont.)
Integration of the Assessment Process Into Institutional Planning and Budgeting• Yearly data summary and review of
action plans
• Formal review every five years
• Focus is on continuous improvement
• Dedicated assessment coordinator
• Role of the division deans
Integration of the Assessment Process Into Institutional
Planning and Budgeting (Cont.)• DAPR meeting with provost
• Role of the Student Success Committee
• Pilot phase for development of assessment plan
• Potential for assessment process to be part of strategic plan aligned with AQIP
Strategies to Facilitate Development of an Assessment
Plan at the Department & Program Level
• Development of a template
• Create manageable components within the assessment plan
• Facilitate a series of conversations with each department and program to develop their plan
• Work with administration to ensure that the assessment plan is valued
The Assessment Plan
Visibility to Stakeholders
Internal stakeholders
• Data summary available on the intranet
Internal and external stakeholders
• Outcomes page on LCC website
• Learning outcomes page on LCC website
• Ohio Board of Regents SSP website
http://www.regents.ohio.gov/studentsuccess/
Ohio Board of Regents Student Success Plan
• Points of pride
• Student success in general education
• Student success in major programs
Participant Sharing
• Critique the process– Strengths– Suggested areas for improvement
• Sharing of alternative approaches
Contact Information
Fred Law, Ph.D.Executive Vice-President and Provost Lakeland Community CollegeKirtland, OH [email protected]
Katie Mahoney RN, MSNAssessment CoordinatorLakeland Community [email protected]
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