Dmitry KhrysevOroCRM - Workflows
• Oro Inc.• PHP Software
engineer• http://orocrm.com/
Abandoned shopping carts
Abandonment rate
67.91%*
* based on http://baymard.com, data updated 25 March 2014
Workflow will help!
What is workflow
New CompletedPocess
IF Order is paid
THEN deliver goods
Workflow terms
• Workflow• Step• Transition
– Condition– Post action
Workflow management UI
Workflow Step edit form
Workflow transition edit
Workflow transition attributes