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Page 1: Drum Corps International is seeking an experienced Salesforce … · 2019-12-09 · Drum Corps International is the world leader in producing and sanctioning touring, competitive

Drum Corps International is the world leader in producing and sanctioning touring, competitive events for the world’s most elite and exclusive marching music ensembles.

Drum Corps International is seeking an experienced Salesforce Administrator.

DRUM CORPS INTERNATIONAL • 2495 DIRECTORS ROW, SUITE I • INDIANAPOLIS, IN 46241Telephone: 317.275.1212 • Fax: 317.713.0690 • www.DCI.org

Drum Corps International (DCI) has developed into a powerful, nonprofit, global youth activity with far-reaching artistic, educational and organizationalinfluence. Through the annual DCI Tour and WorldChampionships, Drum Corps International providesentertainment to millions through live performancesand nationally broadcast events. Drum CorpsInternational is Marching Music’s Major League™.

LOCATION: INDIANAPOLIS, IN

ROLE RESPONSIBILITIESDrum Corps International is seeking a Salesforce

Administrator to champion the ongoing administrationof our salesforce organization. The successful candidatewill have a demonstrated record of success in processbuilding, implementation, and problem solving. TheSalesforce Administrator should be a thought leaderand contributor to our team as we continue to increasethe efficiency and effectiveness of our organization.

The successful candidate reports to and works closelywith the Director of Technology to identify, develop,and deploy new business processes.• Maintains the system, security, and data integrity of

our salesforce organization• Manages user access/permissions, profiles, licenses,

roles, hierarchies etc.• Builds reports, dashboards, fields, workflows, triggers,

custom apps, and custom objects• Completes regular internal system audits• Manages internal and external data and

SaaS integrations• Works with our events management team to establish

effective processes that support administrative,development, and change management

• Leads staff trainings with a focus on user adoptionand growth across the organization

• Serve as primary support for all teams to assist withquestions on internal salesforce systems

EXPERIENCE & COMPETENCIES• Strong communication, problem solving, and critical

thinking skills• 3 years experience in Salesforce Administrator role• Ability to work independently and with a team• Experience with Sales Cloud, Service Cloud, and

Community Cloud• Experience with Process Builder and custom objects• Ability to translate desired business workflows into

Salesforce processes• Passion for quality and attention to detail• Strong understanding of the platform, with the ability

to build custom apps and objects, formula fields,workflows, custom views, and other content ofintermediate complexity

• Proven experience successfully integrating SaaSplatforms with Salesforce.com

• Experience with Partner Communities• Experience with Marketing Cloud is a plus but

not required• Experience with Apex, Java, HTML/CSS/JavaScript,

and Visualforce is a plus but not required

OTHER INFORMATION ABOUT THIS POSITION• Send cover letter and resume to [email protected]

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