Facebook Marketing Strategy to Grow Your BusinessPresentation By: SocialEyes Media Group
August 4, 2016
Carol Koutsourais Carol has over 10 years of experience as a dedicated online marketing specialist with a degree from Youngstown State
University. In 2014 she co-founded SocialEyes Media Group; prior to that she owned her own business. Carol specializes in social media marketing for businesses to develop and manage
online campaigns. She effectively drives brand awareness, engagement and traffic to social media pages. Carol
understands the creative process needed to not just engage the customer, but have them return for more. Carol utilizes her extensive knowledge of social media advertising to create ad
budget and placements. These ads support and positively influence the rapport she builds for her clients. She
understands and stresses the importance of making people come together as one in a social media-built community.
Jessi AnkelesJessi was born and raised in Youngstown and has a
bachelor’s degree from Youngstown State University in Professional Writing & Editing, with a minor in advertising & public relations. She has spent her entire professional career in marketing and sales,
working with small business and in a corporate capacity working with Fortune 100 companies.
Jessi and her business partner Carol both share a passion for social media marketing and a drive to
contribute to the success of small business in America, hence, SocialEyes Media Group was
born. SMG handles all aspects of advertising and marketing through social media channels.
Why Facebook?• Worldwide, there are over 1.71 billion monthly active
Facebook users (MAUs –monthly active users) which is a 15 percent increase year over year. (Source: Facebook as of 7/27/16)
• 4.5 billion likes generated daily as of May 2013, which is a 67 percent increase from August 2012 (Source: Facebook)
• 1.09 billion people log onto Facebook daily (DAU – daily active users) for March 2016, which represents a 16% increase year over year (Source: Facebook as 4/27/16)
• There are 1.51 billion mobile active users (MAU) for March 2016 (Source: Facebook as of 4/27/16) an increase of 21 percent year-over-year.
• On average, the Like and Share Buttons are viewed across almost 10 million websites daily. (Source: Facebook as of 10/2/2014)
• In Europe, over 307 million people are on Facebook. (Source: Search Engine Journal)
• Five new profiles are created every second. (Source: ALLFacebook 2012)
• Facebook users are 76% female and 66% male. (Source: Brandwatch.com)
• Highest traffic occurs mid-week between 1 to 3 pm. (Source: Bit.ly blog)
• On Thursdays and Fridays, engagement is 18% higher. (Source: Bit.ly blog)
• Photo uploads total 300 million per day. (Source: Gizmodo)
• Average time spent per Facebook visit is 20 minutes.(Source: Infodocket)
Why Facebook? • Every 60 seconds on Facebook: 510 comments are
posted, 293,000 statuses are updated, and 136,000 photos are uploaded. (Source: The Social Skinny)
• 4.75 billion pieces of content shared daily as of May 2013 which is a 94 percent increase from August 2012. (Source: Facebook)
• 50% of 18-24 year-olds go on Facebook when they wake up. (Source: The Social Skinny)
• One in five page views in the United States occurs on Facebook. (Source: Infodocket 2012)
• 42% of marketers report that Facebook is critical or important to their business. (Source: State of Inbound Marketing 2012)
• 16 Million local business pages have been created as of May 2013 which is a 100 percent increase from 8 million in June 2012. (Source: Facebook)
Age 25 to 34, at 29.7% of users, is the most common age demographic. (Source:Emarketer 2012)
Answer:
How? Any business account must be set up through a
personal FB page We highly recommend the FB page set up through the
owner and not an employee It is easiest to do from a laptop or a desktop rather than
a mobile device Click “Create a Page” on the left column in your
newsfeed Follow the steps to create your page:
Hootsuite• Hootsuite is easy to set up• Inexpensive - $10 and up per month• You can include your team in your account so they can post for you• Posts to most platforms, including LinkedIn company pages, and Google+• Post to multiple platforms at once• Use Hootsuite to shrink your urls (they will appear as “owl.y/xxx”) – the benefit of
this are three-fold. One, you get more space (this is especially important for Twitter), two, it looks neater and three, you’ll get analytics on the number of clicks on your link.
• Attach images to your posts
Content
• Fill out each section fully: address, hours, website, etc• Add “Call to Action” button if possible: Sign Up, Shop
Now, Contact Us, Book Now, Use App, Watch Video, Play Game
• Populate Milestones: Company launch, events, etc• Post visual content – statuses with photos and/or videos
get more exposure
70-20-10 Rule
70%
20%
10%
Add value to your brand & create a communityContent from othersSelf promotion
Why the 70-20-10 Rule?• 70% of your posts add value to your brand and help create a
community • 20% of your posts consists of content from others: promoting
another local business; sharing content from another business• 10% of your posts are promotional – these posts may be sales,
discounts, services you offer, etc• One of the reasons people “unlike” a business page is because
it shares uninteresting posts. • Another reason is sharing TOO MANY posts – no one wants
their newsfeed to be taken over by one page
Communication is Vital• Keep in constant contact with customers by responding to
EVERY post, question, comment – even if it is a negative review
• This helps create a sense of community; people like to be heard and appreciate the company responding
• Many consumers treat FB as the new “customer service” line – they no longer call to complain; they take to social media
• Complaints can go viral in hours
Boosting posts• Organic Reach is practically dead anymore on FB• Posts need to be boosted to be seen• Targeting is fantastic on FB – directly reach so many
different people with their targeting tools• Ability to save a target group for future use• Most posts with over 20% words on a photo will not be
boosted – ie an infographic would probably not be approved
Conclusion• Post frequently without overdoing it• Proofread! Proofread! Proofread!• Remember the 70-20-10 rule• Post with consistency – use a scheduling tool if that helps• Check your analytics• Refine your targeting• Respond to any and all comments on your FB page – negative or
positive
Questions?
Thank you so much!
Carol & Jessi, owners of SocialEyes Media Groupwww.SocialEyesMediaGroup.com
Workshops available throughout today#DOYOLive