FSSC 22000 Training Organisations:
Development of a monitoring program
October 27th, 2016
Fabianne Huis in‘t Veld,
Integrity Program Coordinator FSSC 22000
FSSC 22000 Licensed TOs
Name
ADSiG JLB
AIB Food Safety & Security Education LRQA Business Assurance
Audis Corporation Omnex Inc.
Campden BRI Qualitext Consulting & Associates
Delcen Food Safety Consulting Group SABS Training Centre
DNV GL Business Assurance Group SAI Global Training and
Improvement Solutions
Ecore Co. Ltd. SGS Group Management SA
Global Standards S.C.
Background of agreement
• FSSC 22000 license for TO’s since 2012
• FSSC 22000 is obliged to:
– Provide website listing
– Provide logo for use on training material
– Provide information for training material
– Provide updates on Scheme developments
• TO is obliged to:
– Use skilled and experienced trainers
– Send (new) training material to FSSC 22000 before the training
– Send the CVs of their trainers and evidence of their sufficient
knowledge of the Scheme.
Background of agreement
• FSSC 22000 assessed TO’s arbitrarily
• Unclear expectations towards TO’s
• Worldwide need for high quality FSSC 22000 courses
• FSSC shall be able to trust that the TOs are able to
provide such courses.
• Development of a new policy on monitoring TOs (2015)
Monitoring plan
• Aim = monitor quality of FSSC courses
• Yearly survey: request information and perform a desk review to
assess the compliance of the organization, trainers and training
material.
• Develop a more concrete set of requirements, that can be used to
assess the TO. These requirements are based on:
– ISO 29990:2010 Learning services for non-formal education and
training -- Basic requirements for service providers
– ISO 17021-1:2015 Conformity assessment -- Requirements for bodies
providing audit and certification of management systems -- Part 1:
Requirements
– FSSC 22000 specific requirements
• Risk based office audits (visit TO) and witness audits (visit training)
New ways of support
• TOs are directly visible on the FSSC 22000 homepage:
• TOs receive the same information about the scheme as CBs do;
• TOs can join the Harmonization conference and the technical
webinars (app. 5 times a year);
• TOs have access to the extranet: http://extranet.fssc22000.com
February 2016: Survey and desk review
• TOs asked to upload requested information into Viasyst database.
• Desk review performed March-June, audit integrity reports shared
with TOs.
• Where non conformances were identified, TOs were asked to
provide a CAP.
• No strict obligation to co-operate, as this desk review is based on
draft requirements.
• We want to encourage the TOs to think about the non
compliance(s), and consider useful actions or changes that can
further improve the quality of their organization, trainers and
courses.
Results of the desk review
• Overall high level of conformance with draft requirements.
• Some requirements stood out, several TOs did not comply:
– There is a clear policy upon CPD of the trainers;
– At least 2 FSSC courses per year are performed by a trainer;
– The new FSSC logo is used in the training material;
– The course focuses on all three components of the FSSC Scheme
requirements (“3 Building blocks”).
FSSC 22000: 3 Building blocks
The FSSC 22000 scheme consists of 3 building
blocks:
• ISO 22000:2005
• Sector specific prerequisite programs (PRPs)
• Additional Scheme requirements
Additional FSSC Scheme requirements
The FSSC additional Scheme requirements are:
• Management of services and outsourced activities
• Supervision of personnel in application of food safety principles
• Announced, but unscheduled audits of certified organizations (Only
applicable for CBs, not yet for organizations)
• Management of purchased materials
• Management of natural resources regarding animal production
• Food defense, bio vigilance and bioterrorism
In the new version of the FSSC 22000 Scheme (version 4), there will be
two more additional requirements:
• Food fraud prevention
• Formulation of products
• Allergen management
Evaluation of the requirements
• The draft requirements were evaluated, based on results
of the desk review and feedback received from TOs.
• Some requirements were amended.
• TOs can provide a CAP based upon these new
amended requirements.
Revised requirements
Draft FSSC Requirement New FSSC requirement
1.6 The TO demands a minimal level of
education / experience from its course members
This requirement will be assessed in an office audit,
not in the desk review. The required information
cannot be found in training material, but is stated in
brochures or forms when delegates subscribe to the
course. Moreover, it is not necessary to assess this
requirement every year.
1.7 The TO guarantees that its trainers maintain
an appropriate level of knowledge and
education, by providing an internal program for
continuous education and development (CPD) of
the trainers
Evidence of CPD can be assessed through the
trainers CV’s. The TO’s internal program for CPD
can be better assessed in an office audit. Also it is
not necessary to assess this requirement every year.
2.9 The trainer performs at least 2 FSSC 22000
trainings per year
-The trainer performs at least 2 FSSC trainings every
two years
or
-The trainer performs at least 2 FSMS trainings per
year that are equivalent to FSSC 22000 courses
or
-The trainer performs at least 4 FSSC audits as a
Lead Auditor for a CB in a year
in order to maintain his FSSC knowledge
Revised requirements
Draft FSSC Requirement New FSSC requirement
2.6 The trainer should have adequate
presentation and communication skills. To be
assessed: how often does the trainer perform
presentations? Which specific education has been
completed to improve presentation skills?
These skills can be assessed in a witness audit
(witness of a training), not in a desk review.
However, the presentation skills of the trainer can
be assessed by analyzing the evaluation forms of
the course members. Though it is not necessary
to assess this requirement every year.
3.6 Each training is concluded with an exam
A Lead Auditor training always has to be
concluded with an exam, while the shorter
trainings that are given for example to managers
of Food production plants, do not need a
mandatory exam.
Next steps
• Evaluate the monitoring plan: establish a reasonable
frequency of desk reviews, office audits and witness
audits in the future
• Risk based: the need and frequency of office and
witness audits is based on the outcome of the desk
review
• Witness audits can provide more insight in the way
FSSC 22000 courses are realized and practised
worldwide
First witness audit
• Witness audit of FSSC 22000 lead auditor
training with Campden BRI in September 2016
• Experience of Louise Harris (Campden BRI)
Discussion
• What do you think of the monitoring program, how could
we further improve it?
• What do you expect from us with regard to support and
assistance of your organization?
• We are considering to offer a yearly ‘refresher course’
for our TOs, would you find that useful?
• Do you think TOs can play a structural role in training
auditors, as a preparation of the obligatory auditor exam
(future GFSI requirement)?
Discussion
• We are exploring possible co-operations with third
parties that have a broad experience in assessing
auditors and courses: for example IRCA and Exemplar
Global.
• The aim is to complement each other and to make our
monitoring program more efficient.
• What do you think of this?
Questions?
• Any more questions, comments or ideas, you
can always let us know via e-mail:
Thank you!