Hackney Hub
The Information GatewayResource Directory of servicesOnline screening assessment
Access to ‘simple’ services / vouchers for OT equipment
Other Support3H Project
NHS Sites / Well checkHealth and Wellbeing packages
Outcome measurement tool
Resource Allocation System and Personal
Budget
Resource Directory for support planning
‘Simple’ services.
E.g. Menu of services
Sign PostingInformationAdviceChoice
Universal Services And AccessFAQ’s
Self Assessment
Advice and Information(3H / Access)
Resource Directory
NHS Sites / Wellchance
Self Service
When?
The Hub StructureThe Hackney Hub
Self AssessmentFrequently Asked
Questions Self ServiceDirectory of
Services
Online Assessment(Multiple social care needs)
Equipment Assessment
Carers Assessment
Equipment Reorder
How can Hackney help me..
Search on…
Carers Bits
Equipment
Telecare
Partners..
Other LA’s
Health..
Providers..
Services Costs Units
Wellchance
Wellchance links..
What happens next..
Things that might help me..
Where I go next…
Transparency with our partners and the public• Hackney Hub will integrate with the Wellchance site in
order to deliver resources for both Social Care and Health within the Hackney Area.
• Hackney Hub will be promoted in conjunction with the Public Service Promise, allow our PSP partners to have supported access to the online resource.
• To promote self-service access to services which are universally accessible to the citizens of Hackney
• To work with our Providers to ensure citizens have maximum choice and can build their own care from a trusted online directory of services.
I need help…The Hackney Hub
Self AssessmentFrequently Asked
QuestionsSelf Service
Directory of Services
Online Assessment(Multiple social care needs)
Equipment Assessment
Carers Assessment
Equipment Reorder
How can Hackney help me..
Search on…
Carers Bits
Equipment
Telecare
Partners..
Other LA’s
Health..
Partners..
Services Costs Units
Wellchance
Wellchance links..
What happens next..
Things that might help me..
Where I go next…
The Hackney Hub
Self Assessment
How can Hackney help me..
What happens next..
Things that might help me..
“I’d like to be assessed for my social care needs”
Where can I go next, Advice and Information options offered at the end of the
assessment.
Next steps.. “We will contact you…”
What else might help me (Equipment / Telecare etc)
Carers AssessmentThe Hackney Hub
Self AssessmentFrequently Asked
QuestionsSelf Service
Directory of Services
Online Assessment(Multiple social care needs)
Equipment Assessment
Carers Assessment
Equipment Reorder
How can Hackney help me..
Search on…
Carers Bits
Equipment
Telecare
Partners..
Other LA’s
Health..
Partners..
Services Costs Units
Wellchance
Wellchance links..
What happens next..
Things that might help me..
Where I go next…
The Hackney Hub
CarersAssessment
How can Hackney help me..
What happens next..
Things that might help me..
“I am a Carer and would like to undertake an
assessment”
Where can I go next, Carers Corner
Next steps.. “Getting involved” What else might help me
Other Carers Services
Someone will send me a Carers pack?
Self Service EquipmentThe Hackney Hub
Self AssessmentFrequently Asked
QuestionsSelf Service
Directory of Services
Online Assessment(Multiple social care needs)
Equipment Assessment
Carers Assessment
Equipment Reorder
How can Hackney help me..
Search on…
Carers Bits
Equipment
Telecare
Partners..
Other LA’s
Health..
Partners..
Services Costs Units
Wellchance
Wellchance links..
What happens next..
Things that might help me..
Where I go next…
The Hackney Hub
What happens next..
Things that might help me..
What else might help me Community Groups / Health
promotions..
Self Service
“I need something from the self-service menu”
Equipment
What equipment is available to me
I enter my details or I am shown how to go and get
this equipment (self-funded)
Next steps.. “We will sned to you…”
Planning my careThe Hackney Hub
Self AssessmentFrequently Asked
QuestionsSelf Service Directory of
Services
Online Assessment(Multiple social care needs)
Equipment Assessment
Carers Assessment
Equipment Reorder
How can Hackney help me..
Search on…
Carers Bits
Equipment
Telecare
Partners..
Other LA’s
Health..
Providers
Services Costs Units
Wellchance
Wellchance links..
What happens next..
Things that might help me..
Where I go next…
The Hackney Hub
What happens next..
Things that might help me..
What else might help me Community Groups / Health
promotions..
Directory of Services
“I need to know what is out there and how much it
costs!”
Providers
I search for a provider to who provides e.g.
‘Homecare’..
I get costs and add them to my shopping
trolley
Next steps.. Can I send an email to these people
asking them to contact me?Services Costs Units
Advice and InformationThe Hackney Hub
Self AssessmentFrequently Asked
Questions Self ServiceDirectory of
Services
Online Assessment(Multiple social care needs)
Equipment Assessment
Carers Assessment
Equipment Reorder
How can Hackney help me..
Search on…
Carers Bits
Equipment
Telecare
Partners..
Other LA’s
Health..
Providers
Services Costs Units
Wellchance
Wellchance links..
What happens next..
Things that might help me..
Where I go next…
The Hackney Hub
What happens next..
Things that might help me..
What else might help me Community Groups / Health
promotions..
Frequently Asked Questions
“I don’t know anything about
Social Care services, what
services can I use to help me meet my social care needs
and how may Hackney help me?”
Search on..Searching for
documents / FAQs and providers who
have been ‘TAGGED’ as being able to help me in a
chosen area.
Providers
Providers who can help me
with this
What can I do next.. Where should I go now (e.g. self
assessment)
What other documents may
help me?What Languages
are these in?
The Hub StructureThe Hackney Hub
Self AssessmentFrequently Asked
QuestionsSelf Service
Directory of Services
Online Assessment(Multiple social care needs)
Equipment Assessment
Carers Assessment
Equipment Reorder
How can Hackney help me..
Search on…
Carers Bits
Equipment
Telecare
Partners..
Other LA’s
Health..
Providers..
Services Costs Units
Wellchance
Wellchance links..
What happens next..
Things that might help me..
Where I go next…