© EADS 2008 – All rights reserved
Improve Crisis Management with communication
Ahti LuukkonenArea ManagerENVIRONICS OY
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Improving Preparedness and Disaster Recovery with wireless digital communications
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Typical TETRA network topology
Connectivity andapplications
Technical network management
Dispatching and operational managementTETRA network
Base stations
Users
TETRA exchanges
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Mission critical users
• Public safety agencies securing people’s daily life– Police and crime prevention– Fire and rescue– Ambulance service– Defence forces and border authorities
• Companies and agencies who are important to ensure continuity of the public services and critical infrastructure of the society
– Interoperability is the key to efficient operations
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Requirements for mission critical communication
• Security to prevent eavesdropping• Interoperability between authorities• Shared multi-agency use with VPNs• Scalability: citywide, province wide, nationwide• Optimised total cost of ownership (TCO)• Integration with emergency response centers (ERC)• Resilient, always available communication• Enhanced data services for improved situation
awareness
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• High availability• Redundancy• Pre-emptive priorities• Queueing of resources• Direct Mode Operation
(DMO)• Base station fallback
TETRA - Purpose built technology formission critical communication
• Specialized group communication• Group communication (one-to-many
communication)• Push-to-talk, instant call connection in
less than 0.5 s
• Uncompromising security• Authentication• Air interface encryption• end-to-end encryption • Disabling of stolen radios • Advanced data services
• Status- and text messaging and IP packet data
• High speed data
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Why not GSM, CDMA?Why not WIMAX?
• Commercial services (GSM/CDMA) collapse under heavy load:– Several examples: Helsinki shopping mall bombing, London
Metro bombing, Madrid bombing– not designed for always-available mission critical service– prone to hacking and eavesdropping
• WIMAX is a data service:– no voice services (Skype is not for mission critical users)– even less PMR voice services (instant push-to-talk
communication, security, free mobility)
• WIMAX is a complementary data service and as such also part of our solution, complementing TETRA high speed data service
© EADS 2008 – All rights reserved
Mission critical data complements voice
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Improved situation awarenesswith mission critical data
Field
command
applications
On-line
database
access
Instant
high-resolution
image transfer
Advanced
location-
based
applications
Situation
awareness
Operation
efficiency
Improved
security
Rapid
information
sharing
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Fire & Rescue
Separated technical and operational management
In each organisation manage their own virtual private networks, no visibility into other VPNs
Operator operates the physical radio network, no visibility into VPNs
Virtual Virtual PrivatePrivate
NetworksNetworks
PhysicalPhysicalradio radio
networknetwork
DXTDXTDXT
Defence Police
DWSDWS
DWS
VPNVPN
VPN
Command and controlCommand and controland radio dispatchingand radio dispatching Command and controlCommand and control
and radio dispatchingand radio dispatchingCommand and controlCommand and controland radio dispatchingand radio dispatching
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• TETRA forms the robust and secure mission critical communication backbone for all authorities
• ERCs provide centralized call taking, alarming and dispatching of field units
• Dispatchers assist during the incident by providing supportive data services and coordination
• Field communication using TETRA in own VPNs and using co-operation talk groups
Seamless integration of TETRA with Emergency Response Centres further improves incident preparedness
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New challenges
• Unexpected temporary needs for safe and secure communication.
• Temporary, but for a fixed time, need for big events or other agreed operations on a fixed geographical area.
Digital PMR products can close this gap
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Defence using VIRVE and TETRA services for crisis management
• VIRVE/TETRA use in Finland– For co-operation between security
authorities– To make defence force operations more
efficient
• TETRA use in international operations– MNB(C) management system in Kosovo– Management of the Nordic Brigade
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TETRA in use by Defense Forces in Finland• VIRVE is used for co-operation with other
security authorities
• TETRA is one wireless channel in connection and communication networks
• VIRVE services can be used in crisis situations for material logistics, protecting of targets and to support the management
• Under normal conditions the services make operations more efficient
• TETRA is used as core in the communication networks for multi-national crisis management troops
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Comments from users and the operator in Kosovo
• Users– Users are happy with the service and the terminal
size– Because of good coverage and encryption
possibilities the security of the troops has increased
– Short data service is used for status and text messages
– Data applications
• System operator– Successful implementation in containers– Because of unsecured transmissions some brakes
may occur– Some sporadic disturbance in the frequency area
has been detected– Easy to manage. Also mobile dispatching.
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THANK YOU
ANY QUESTION ?