Introducing FSA’s Budget and Introducing FSA’s Budget and Performance Management System Performance Management System (BPMS) with a New Strategic Plan(BPMS) with a New Strategic Plan
……for better decision making and accountability to citizens!for better decision making and accountability to citizens!
April 14, 2005
Karen Malkin, DirectorStrategic Performance and Evaluation Staff
Dennis Taitano, DirectorBudget Division
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What is the Farm Service Agency?What is the Farm Service Agency?Farm Service Agency (FSA) is a Farm Service Agency (FSA) is a major agency of the U.S. Department major agency of the U.S. Department of Agriculture.of Agriculture.
FSA was created in 1994 by FSA was created in 1994 by incorporating the commodity and incorporating the commodity and conservation programs of the former conservation programs of the former Agricultural Stabilization and Agricultural Stabilization and Conservation Service (ASCS) and Conservation Service (ASCS) and the lending programs of the Farmers the lending programs of the Farmers Home Administration (FmHA).Home Administration (FmHA).
The Agency’s name has changed over the years, however, its The Agency’s name has changed over the years, however, its relationship with farmers and ranchers dates back to the relationship with farmers and ranchers dates back to the 1930s. Serving farmers and ranchers is a major component 1930s. Serving farmers and ranchers is a major component of USDA’s mission.of USDA’s mission.
Cleveland, 1940
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FSA Business LinesFSA Business LinesFSA delivers a wide variety of programs to over FSA delivers a wide variety of programs to over 2.2 million2.2 million registered agricultural producers. registered agricultural producers. Farm commodity programsFarm commodity programs Farm credit -- ownership, operating and Farm credit -- ownership, operating and
emergency loans emergency loans Conservation and environmental programsConservation and environmental programs Emergency and disaster assistanceEmergency and disaster assistance Domestic and international food assistanceDomestic and international food assistance International export credit programsInternational export credit programs
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FSA ProgramsFSA Programs
FSA Programs are FSA Programs are legislated by:legislated by:
Farm BillFarm Bill
Annual AppropriationsAnnual Appropriations
Disaster and Emergency Disaster and Emergency ActsActs
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Program DeliveryProgram Delivery
Agricultural producers apply Agricultural producers apply for benefits and service from for benefits and service from their local USDA Service their local USDA Service Center.Center.
FSA has over 2,400 Service FSA has over 2,400 Service Centers nationwide, including Centers nationwide, including local offices in Puerto Rico local offices in Puerto Rico and Guam.and Guam.
FSA has 51 State Offices, FSA has 51 State Offices, including Puerto Rico.including Puerto Rico.
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Decentralization & Local GovernanceDecentralization & Local Governance
FSA workforce = 17,000 Federal and non-FSA workforce = 17,000 Federal and non-Federal employeesFederal employees
State and local State and local county-elected committeescounty-elected committees oversee the delivery of FSA programs.oversee the delivery of FSA programs.
Committee system and local governance sets Committee system and local governance sets FSA apart.FSA apart.
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Link program results to budget requests.Link program results to budget requests. Dismantle existing “stove pipes.”Dismantle existing “stove pipes.” Streamline business processes.Streamline business processes. Improve accountability.Improve accountability. Align resources effectively.Align resources effectively. Improve employee engagement.Improve employee engagement. Improve customer service & satisfaction.Improve customer service & satisfaction. It’s good business!It’s good business! ““BBetter etter PPerformance erformance MMakes akes SSense!”ense!”
Why is FSA Seeking to Transform?Why is FSA Seeking to Transform?
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TO
Delivering and Monitoring Results
Horizontal (i.e., flatter)
Employee Empowerment
Working in Matrixed Teams
Forming Partnerships
Sharing Knowledge
Managing Risk
Constructive Labor/Management Relations
Embracing and Leveraging New Technology
Organizational Issues Facing Agencies Organizational Issues Facing Agencies Striving to TransformStriving to Transform
FROM
Delivering and Monitoring Outputs
Hierarchical
Micro-management
Working in Stovepipes
Protecting Turf
Hoarding Knowledge
Avoiding Risk
Adversarial Labor/Management Relations
Avoiding New Technology
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BPMSBPMS is management tool to facilitate FSA's is management tool to facilitate FSA's transformationtransformation to more performance-based, to more performance-based, results-focused agency.results-focused agency.
Links and integrates FSA's budget, cost, and Links and integrates FSA's budget, cost, and performance management information. performance management information.
Begins with Begins with newnew Fiscal Years 2005 – 2011 Fiscal Years 2005 – 2011 Strategic Plan.Strategic Plan.
“ “What gets measured gets done What gets measured gets done ANDAND funded!”funded!”
What is BPMS?What is BPMS?
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Key Key ElementsElements
BPMS
Strategic Plan Framework
Systems & Technology
• Reporting & Budgeting
• Finance & Accounting
• Program Management – Program Assessment
Rating Tool (PART)
• Other (e.g., Human Resources, Procurement)
Performance Management
• Planning & Budgeting
• Cost & Performance
• Governance & Accountability
• Human Capital Plan
People – Processes - Systems
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Budget and Performance Management System Budget and Performance Management System
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BPMS Core Team Strategic Performance & Evaluation
Staff Director, Co-Chair Budget Director, Co-Chair Senior Managers:
Farm Programs Farm Loan Programs Commodity Operations Field Operations External Affairs Civil Rights
Key Advisors Information Technology Division Economic and Policy Analysis
Staff Financial Management Division Human Resources Division State and County Offices
FSA Administrator
Associate Administrator for Operations and Management
BPMS Management StructureBPMS Management Structure
Associate Administrator for Programs
Director, Office of Business and Program Integration
Director, Strategic Performance and Evaluation Staff
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Six full-day external stakeholder meetings in Omaha, Six full-day external stakeholder meetings in Omaha, Sacramento, and Washington, D.CSacramento, and Washington, D.C..
Input from 250 External Stakeholders:Input from 250 External Stakeholders:
Farmers and ranchersFarmers and ranchers
Conservation and environmental groupsConservation and environmental groups
State and Federal agenciesState and Federal agencies
Commodity groups and trade associationsCommodity groups and trade associations
Community-based and civil rights organizationsCommunity-based and civil rights organizations
Engaging External StakeholdersEngaging External Stakeholders
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Photos Courtesy of USDA
FSA FY 2005-2011 Strategic PlanFSA FY 2005-2011 Strategic Plan
OBJECTIVE 3.1
Improving Conservation Practices______________________________
PERFORMANCE MEASURESM1 Maintain or increase % of acres in
compliance with highly erodible land and wetland provisions.
M2 Increase % of conservation acres with invasive species controls.
OBJECTIVE 3.2
Targeting Lands to Maximize Conservation Benefits
_______________________________
PERFORMANCE MEASURESM1 Increase acres managed under
Continuous Conservation Reserve Program (CRP) sign-up.
M2 Increase general sign up acres in priority areas.
M3 Reduce average processing time of conservation offers through partnerships and technology:
- FSA time*- partner time*.
OBJECTIVE 3.3
Mitigating Adverse ImpactsFrom Agricultural Production
_______________________________
PERFORMANCE MEASURESM1 Increase CRP acres of riparian and grass
buffers.
M2 Increase % of CCC sites where remediation is implemented.
M3 Increase CRP restored wetlands acres. * Asterisk denotes efficiency
measure.
ENDOUTCOMES
Strategic Goal 3 Conserving Natural Resources and Enhancing the Environment
END OUTCOME 1
Quality Soil ____________________
INDICATOR• Reduced erosion rates.
END OUTCOME 2
Quality Water_____________________
INDICATOR• Reduced ground and
surface water contamination.
END OUTCOME 4
Quality Air_____________________
INDICATOR
• Increased tons of carbon dioxide sequestered.
END OUTCOME 3
Quality Wildlife Habitat_____________________
INDICATOR
• Increased populations of targeted species.
INTERMEDIATE OUTCOMES
PRODUCTS and SERVICES26
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Three Societal Strategic Goals – High Level
FSA plays a role in achievement of these societal goals, but Agency is not solely responsible for end outcomes.
Strategic goals are relevant beyond FSA – USDA and many other agencies and private entities play roles.
End Outcomes and Indicators
ENDOUTCOMES
Strategic Goal 3Conserving Natural Resources and Enhancing the Environment
END OUTCOME 1
Quality Soil____________________
INDICATOR• Reduced erosion rates.
END OUTCOME 2
Quality Water_____________________
INDICATOR• Reduced ground and
surface water contamination.
END OUTCOME 4
Quality Air_____________________
INDICATOR
• Increased tons of carbon dioxide sequestered.
END OUTCOME 3
Quality Wildlife Habitat_____________________
INDICATOR
• Increased populations of targeted species.
• FSA
• Environmental Protection Agency
• Natural Resources Conservation Service
• FSA
• Environmental Protection Agency
• Natural Resources Conservation Service
• U.S. Department of the Interior
Other Government (Federal, State and Local) Agencies and Nongovernmental Organizations
FEDERAL AGENCIES RESPONSIBLE FOR SUPPORTING EACH OUTCOME
• FSA
• U.S. Department of the Interior
• Environmental Protection Agency
• Natural Resources Conservation Service
• National Oceanic and Atmospheric Administration
• FSA
• U.S. Department of the Interior
• Environmental Protection Agency
• Natural Resources Conservation Service
• National Oceanic and Atmospheric Administration
ENDOUTCOMES
Strategic Goal 3Conserving Natural Resources and Enhancing the Environment
END OUTCOME 1
Quality Soil____________________
INDICATOR• Reduced erosion rates.
END OUTCOME 2
Quality Water_____________________
INDICATOR• Reduced ground and
surface water contamination.
END OUTCOME 4
Quality Air_____________________
INDICATOR
• Increased tons of carbon dioxide sequestered.
END OUTCOME 3
Quality Wildlife Habitat_____________________
INDICATOR
• Increased populations of targeted species.
• FSA
• Environmental Protection Agency
• Natural Resources Conservation Service
• FSA
• Environmental Protection Agency
• Natural Resources Conservation Service
• U.S. Department of the Interior
Other Government (Federal, State and Local) Agencies and Nongovernmental Organizations
FEDERAL AGENCIES RESPONSIBLE FOR SUPPORTING EACH OUTCOME
• FSA
• U.S. Department of the Interior
• Environmental Protection Agency
• Natural Resources Conservation Service
• National Oceanic and Atmospheric Administration
• FSA
• U.S. Department of the Interior
• Environmental Protection Agency
• Natural Resources Conservation Service
• National Oceanic and Atmospheric Administration
Example Showing
Interagency Responsibilities
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End Outcomes and IndicatorsEnd Outcomes and Indicators
Indicators with End Outcomes are measured Indicators with End Outcomes are measured every 3 years by reviewing relevant statistics to every 3 years by reviewing relevant statistics to see trends. see trends.
Indicators areIndicators are notnot reported with FSA’s reported with FSA’s Performance Budget.Performance Budget.
Indicators areIndicators are not not directly linked to individual directly linked to individual employee performance.employee performance.
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Short-Term Results to Accomplish – Intermediate Level
FSA FSA can influencecan influence the achievement of these the achievement of these Objectives, which can ultimately lead to the Objectives, which can ultimately lead to the accomplishment of end outcomes and strategic goals.accomplishment of end outcomes and strategic goals.
Measures with Objectives are reviewed annually or Measures with Objectives are reviewed annually or more frequently, when appropriate, by monitoring target more frequently, when appropriate, by monitoring target levels. levels.
Measures areMeasures are reported with FSA’s Performance reported with FSA’s Performance Budget.Budget.
Measures areMeasures are directly linked to senior managers’ directly linked to senior managers’ performance.performance.
Objectives and Performance Measures
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Products and services of the Agency.Products and services of the Agency.
Activities performed by employee that lead Activities performed by employee that lead to outputs or products and services. to outputs or products and services.
Measures set by employee’s manager Measures set by employee’s manager specifically for employee.specifically for employee.
Measures linked to employee’s Measures linked to employee’s performance.performance.
Employee measure falls under Agency’s Employee measure falls under Agency’s performance measure.performance measure.
Outputs and Employee Performance MeasuresOutputs and Employee Performance Measures
Agency Strategic Goal 3: Conserving Natural Resources and Enhancing the Environment
Example:
How Do Employees Link to the Strategic Plan?
ENDOUTCOMES
AGENCY END OUTCOME 1: Quality Soil
INDICATOR 1: Reduced erosion rates.
INTERMEDIATE OUTCOMES
SENIOR MANAGER PLAN OBJECTIVE 1: Improving Conservation Practices
MEASURE 1: Maintain or increase % of acres in compliance with highly erodible land and wetland provisions.
PRODUCTS and SERVICES
EMPLOYEE PLAN OUTPUT: Spot-checks for Conservation Compliance
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Strategic PlanStrategic Plan
What results to What results to accomplish by accomplish by when (short-when (short-term).term).
Example:Example:
Goal 1, Goal 1, Objective 1: Objective 1: Improving Improving Access to Access to Capital.Capital.
What results to What results to accomplish by accomplish by when (long-when (long-term).term).
Includes Includes measures, which measures, which are directional are directional indicators that indicators that will be assessed will be assessed every 3 years.every 3 years.
Example:Example:
End Outcomes End Outcomes for Goal 1:for Goal 1:
Successful Successful Farms and Farms and RanchesRanches
A Market-Based A Market-Based Agriculture Agriculture SectorSector
Thriving Thriving Agricultural Agricultural Communities.Communities.
Societal results Societal results FSA wants to FSA wants to accomplish.accomplish.
Example:Example:
Goal 1: Goal 1: Supporting Supporting Productive Productive Farms and Farms and Ranches.Ranches.
Description of Description of what FSA is what FSA is capable of capable of becoming.becoming.
Vision:Vision:
A customer-A customer-driven agency driven agency with diverse and with diverse and multi-talented multi-talented work force, work force, dedicated to dedicated to achieving an achieving an economically economically and and environmentally environmentally sound future for sound future for American American Agriculture.Agriculture.
Example of Example of outcome:outcome:
Timely Timely processing of processing of farm loans farm loans enables enables beginning beginning farmers to stay farmers to stay in business.in business.
Reason for Reason for FSA’s FSA’s existence.existence.
Mission:Mission:
Equitably Equitably servicing all servicing all farmers, farmers, ranchers, and ranchers, and agriculture agriculture partners by partners by delivering delivering effective, effective, efficient efficient agricultural agricultural programs for all programs for all Americans.Americans.
Annual PerformanceAnnual Performance
Business Business processes processes performed by the performed by the employee.employee.
Example:Example:
Processing racial Processing racial and ethnic and ethnic minorities direct minorities direct loans.loans.
Form AD-2000, Form AD-2000, Performance Plan Performance Plan Agreement and Agreement and Appraisal.Appraisal.
Example:Example:
Mission Results: Mission Results: Goal 1, Objective Goal 1, Objective 1, Measure 3: By 1, Measure 3: By 9/30/05, Reduce 9/30/05, Reduce average average processing time processing time for racial and for racial and ethnic minorities ethnic minorities direct loans to 34 direct loans to 34 days from FY 04 days from FY 04 baseline (3 year baseline (3 year average) of 37 average) of 37 days - set for days - set for employee.employee.
Form AD-2000, Form AD-2000, Performance Plan Performance Plan Agreement and Agreement and Appraisal.Appraisal.
Example:Example:
Mission Results: Mission Results: Goal 1, Objective 1, Goal 1, Objective 1, Measure 3: By Measure 3: By 9/30/05, Direct 9/30/05, Direct Loans and Funds Loans and Funds Mgmt. Branch will Mgmt. Branch will reduce average reduce average processing time for processing time for direct loans to 35 direct loans to 35 days from FY 04 days from FY 04 baseline (3 year baseline (3 year average) of 37 days average) of 37 days - set for office.- set for office.
Monitoring Monitoring progress and progress and achievement achievement based on outputs, based on outputs, products, and products, and services.services.
Example:Example:
Program Program measures such measures such as: as:
Decrease in Decrease in average average processing time processing time for all direct loans for all direct loans to 36 days from to 36 days from FY 04 baseline of FY 04 baseline of 38 days - 38 days - Agency-wide.Agency-wide.
Note:Note: These These measures would measures would be included in an be included in an Operational Plan Operational Plan for major program for major program areas. areas.
An annual An annual detailed plan for detailed plan for the acquisition the acquisition and use of and use of financial and financial and other resources other resources wherein wherein expenditures are expenditures are based primarily based primarily upon measurable upon measurable performance.performance.
Example:Example:
Goal 1, Objective Goal 1, Objective 1, Measure 3: By 1, Measure 3: By 9/30/05, Reduce 9/30/05, Reduce average average processing time processing time for all direct and for all direct and guaranteed loans guaranteed loans to 39 days from to 39 days from FY 04 baseline FY 04 baseline (3 year average) (3 year average) of 40 days - of 40 days - Agency-wide.Agency-wide.
Note:Note: This This measurement is measurement is for senior mgmt. for senior mgmt. accountability.accountability.
FSA OBJECTIVESMID-LEVEL
MANAGER PLANEMPLOYEE PLAN FSA
END OUTCOMES
EMPLOYEE ACTIVITIES
FSAMISSION
FSAVISION
FSA - PERFORMANCE BUDGET/ APP SES/GS 15,14
PLAN
From Annual Performance to Strategic Plan
FSASTRATEGIC
GOALS
PROGRAM OR OPERATING MEASURES
Strategic Goal 1Provide farm income support to eligible producers, cooperatives, and associations to help improve the economic stability and viability of the agricultural sector and to ensure the production of an adequate and reasonably priced supply of food and fiber.
Strategic Goal 3Assist eligible individuals and families in becoming successful farmers and ranchers.
Strategic Goal 4Improve the effectiveness and efficiency of commodity acquisition, procurement, storage, and distribution activities, and administer the U.S. Warehouse Act (USWA).
Strategic Goal 2Assist agricultural producers and landowners in achieving a high level of stewardship of soil, air, and wildlife resources on America’s farms and ranches while protecting the human and natural environment.
Strategic Goal 1Promoting Productive Farms and Ranches
Strategic Goal 2Supporting Secure and Affordable Food and Fiber Supply
Strategic Goal 3Conserving Natural Resources and Enhancing the Environment
Strategic Goal Linkage - FSA to USDA to FSA
Strategic Goal 1Enhance Economic Opportunities forAgricultural Producers
Strategic Goal 5Protect and Enhance the Nation’s Natural Resource Base and Environment
OLD
FSA FY 01-05 Strategic Plan
NEW
FSA FY 05-11 Strategic Plan
USDA FY 02-07 Strategic Plan
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USDA StrategicGoal/Objective
FSA Strategic Goal FSA Strategy
Major Program Areasthat Contribute FSA End Outcome
USDA Goal 1:Enhance EconomicOpportunities forAgricultural Producers
Objective Strategic 1.2:Support International Economic Development and Trade Capacity Building
Agency Goal 2:Supporting Secure andAffordable Food andFiber Supply
Objective 2.2:Providing Adequate, Secure Storage Capacity that Maintains Quality
Income Support Programs
Commodity Operations
End Outcome 2:Secure Supply of Quality Food and Fiber
End Outcome 3:Effective Food Aid
USDA Goal 1:Enhance EconomicOpportunities forAgricultural Producers
USDA StrategicObjective 1.3:
Expand AlternativeMarkets forAgricultural Productsand Activities
Agency Goal 1:SupportingProductive Farms andRanches
Objective 1.4:Expanding MarketOpportunities
Commodity Operations End Outcome 1:Successful Farms andRanches
End Outcome 3:Thriving AgriculturalCommunities
FY 2006 President’s BudgetStrategic Goal Linkage – FSA to USDA
USDA StrategicGoal/Objective
FSA Strategic Goal FSA Strategies
Major Program Areasthat Contribute FSA End Outcome
USDA Goal 1:Enhance EconomicOpportunities forAgricultural Producers
USDA StrategicObjective 1.4:Provide Risk Managementand Financial Tools toFarmers and Ranchers
Agency Goal 1:Supporting ProductiveFarms and Ranches
Objective 1.1: Improving Access to Capital
Objective 1.2: Mitigating Market Losses
Objective 1.3: Mitigating Losses from Natural Disasters
Farm Loan Programs
Income Support Programs
Disaster Assistance Programs
Conservation Programs
Commodity Operations
End Outcome 1: Successful Farms and Ranches
End Outcome 2: A Market-Based Agricultural Sector
End Outcome 3: Thriving Agricultural Communities
Agency Goal 2:Supporting Secure and Affordable Food and Fiber
Objective 2.1: Supporting Domestic Agriculture
Farm Loan Programs
Income Support Programs
Disaster Assistance Programs
Conservation Programs
Commodity Operations
End Outcome 1: Affordable Food and Fiber
USDA Strategic Goal 5:Protect and Enhancethe Nation’s NaturalResource Base andEnvironment
USDA StrategicObjective 5.2: Improve Managementof Private Lands
Agency Goal 3:Conserving NaturalResources andEnhancing theEnvironment
Objective 3.1: Improving Conservation Practices
Objective 3.2: Targeting Lands to Maximize Conservation Benefits
Objective 3.3: Mitigating Adverse Impacts from Agricultural Production
Conservation Programs
Farm Loan Programs
End Outcome 1: Quality Soil
End Outcome 2: Quality Water
End Outcome 3: Quality Wildlife Habitat
End Outcome 4: Quality Air
FY 2006 President’s BudgetStrategic Goal Linkage – FSA to USDA, Continued
Goal 3: Direct loan loss rate (%).
Goal 3: Guaranteed loan loss rate (%).
Goal 3: Processing time for direct loans (%).
Goal 3: Processing time for guaranteed loans (%).
Goal 3: Loans to beginning and socially disadvantaged farmers (% of total lending).
Goal 3: Direct loan delinquency rate (%).
Goal 3: Borrowers graduated from direct loans to guaranteed loans (%).
Goal 1: Maintain or reduce loss rates for:
- Direct loans
- Guaranteed loans
Goal 1: Reduce average processing time for:
- Direct loans
- Guaranteed Loans
Goal 1: Increase % of:
- beginning farmers
- racial and ethnic minorities, and women farmers financed by
FSA.
SAMPLE
Performance Measure Crosswalk
FY 05 BPI FY 06 BPI
BPMS Management Scorecard:
Reduce % of skills gaps in mission critical occupations.
Reduce average processing time to fill vacancies.
Increase % of employees that meet the homeland security training standards.
Reduce average time to certify and disburse payments.
Reduce % of erroneous payments.
Increase % of material weaknesses that are corrected on schedule.
Increase % of transactions completed through a web environment.
Increase % of program results and budget requirements that are linked to the FSA Strategic Plan and fully costed.
FY06 BPI USDA FY02-07 Strategic Plan
Management Initiative 1:
Improve human capital management.
Management Initiative 2:
Improve financial management.
Management Initiative 3:
Expand electronic government.
Management Initiative 4:
Establish budget and performance integration.
SAMPLE
Performance Measure Crosswalk
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BPMS MilestonesBPMS MilestonesDepartment and OMB Approval of Strategic Plan FrameworkDepartment and OMB Approval of Strategic Plan Framework
Incorporation of Framework into FY 2006 Performance BudgetIncorporation of Framework into FY 2006 Performance Budget
Linkage of Employee Performance to FY 2005-2011 Strategic Plan Linkage of Employee Performance to FY 2005-2011 Strategic Plan
Development of BPMS Intranet (internal) and Internet (public) WebsitesDevelopment of BPMS Intranet (internal) and Internet (public) Websites
Development of Interim Web-based Performance/Budget Reporting SystemDevelopment of Interim Web-based Performance/Budget Reporting System
Release of Draft Strategic Plan for Public CommentRelease of Draft Strategic Plan for Public Comment
Vendor Demonstration of Vendor Demonstration of INTEGRATEDINTEGRATED Web-based Budget, Performance, and Cost Web-based Budget, Performance, and Cost Accounting Data SystemAccounting Data System
Development & Implementation of Development & Implementation of INTEGRATEDINTEGRATED Web-based Performance Reporting Web-based Performance Reporting SystemSystem
Implementation of Strategic PlanImplementation of Strategic Plan Measure Customer SatisfactionMeasure Customer Satisfaction Measure Effectiveness of PartnershipsMeasure Effectiveness of Partnerships Streamline Business ProcessesStreamline Business Processes Develop & Implement Tiered Employee Performance System Develop & Implement Tiered Employee Performance System Leverage Resources through PartnershipsLeverage Resources through Partnerships
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TRANSFORMATIONTRANSFORMATION ChallengesChallenges
Institutes MAJOR cultural change – performance based.Institutes MAJOR cultural change – performance based.
Requires integrated change management and will facilitate Requires integrated change management and will facilitate an integrated process for realigning resources.an integrated process for realigning resources.
Requires continued commitment and support from all levels.Requires continued commitment and support from all levels.
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Visit BPMS Internet Site at:Visit BPMS Internet Site at:
www.fsa.usda.gov/bpmswww.fsa.usda.gov/bpms
For answers to your questions orFor answers to your questions or to send a question directly to the to send a question directly to the
Agency, please visit : Agency, please visit : www.fsa.usda.gov/performancewww.fsa.usda.gov/performance
Questions? Comments?
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Farm Service Agency