Introduction to OBSatya Prakash Joshi
Concept of Organizational Behavior
• Organization are human associations for achieving goals.
• Behavior is sum total of observable human activities. They can be walking, talking, eating, sleeping and working.
• Organizational behavior is the study of human behavior at work in organizations. It is concerned with organizations. It aims to improve organizational performance.
Definitions
• Fred Luthans
• Organizational behavior is the understanding, prediction and management of human behavior in organizations.
• Stephen Robbins
• Organizational behavior investigates the impact that individual groups and structure have on behavior within organizations toward improving an organization’s effectiveness
Characteristics of OB
• Behavioral Focus
• Goal-Oriented
• Multiple Levels
• Systematic Study
Organizational Relations
• Organizational relations emphasize the importance of people in organization. They give importance to interaction and cooperation among people in a group.
• Organizational relations regard employee satisfaction as the key determinant of organizational performance. Good OR leads to
• Job satisfaction
• Low absenteeism
• Low Turnover
• Few Accidents
Importance of OR
• Understanding the individual in organization
• Improve interpersonal relations
• Increase satisfaction
• Cordial labour relations
• Better management
Critical behavioral issues confronting the managers
Human beings are complex and different. Two different people act different at same situation.
• Improving Quality and Productivity
• Improving peoples skills
• Managing work force diversity
• Balance work life needs
• Empowering employees
• Managing changes
• Improving ethical behavior
• Managing information technology
• Responding to globalization
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