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KNOLL WORKPLACE RESEARCH
Creating Collaborative Spaces That WorkA Performance-Based Approach to Successful Planning
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Today a Major Shift Towards Collaboration and
Use of Technology Is Dramatically Changing
the Workplace
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Historically, most Collaboration Occurred through
Large, Formal, Lengthy, Scheduled Meetings
Purpose of meeting space:
• Facilitate large group work
• Information exchange
• Group decision making
• Comfort over long meetings
Organizations became expert at
building formal conference rooms
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Today, Organizations Struggle to Offer
Collaborative Spaces that Effectively Support the
Many Ways People Interact
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Our sample contained 38 organizations in 9 industries
The Study Participants Reflect a Broad Mix of
Industries, Locations, and Population Size
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Virtual collaboration Informal sharing
Collaboration Is Taking a Wider Variety of Forms,
Including Virtual and Casual Interactions
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Project team work Creative interactions
The Amount of Project Team Work Is Increasing –
and Creative Activities Such as Brainstorming
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Social component of work
There Is a Great Desire to Support the Social
Aspect of Work By Designing to Mimic Successful
Public Spaces
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To Support these Different “Flavors” of
Collaboration, an Ever-expanding Variety of Group
Spaces Are being Offered
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“We live in a BYOD [bring
your own device] world.
Employees bring their own
devices — computers,
tablets and smart phones
into the workplace and
expect the IT department
to make them work.”
CRE Director,
Pharmaceutical Company
Technology Is The Key Feature that Attracts
People to Collaborative Spaces
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There Is a Disconnect between the most Important
Collaborative Behaviors — Employees’ Abilities to
Engage in those Behaviors
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Huddle
The Most Rapidly Growing Types of Group Spaces
Will Foster a Mix of Creative and Process Work
Videoconference Project Team
Brainstorm
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Brainstorming Are the Fastest Growing Category
– Offering a Casual Setting for Creating New Ideas
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Future Planning will Emphasize Connection,
Sharing, Adaptability, and Nourishing the
Work Experience
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Ultimately, the Collaborative Workplace can be the
Building Block for a More Cohesive Organization
Space should look and feel like a
place where work is conducted
Design should de-emphasize
sense of hierarchy
Provide access
to daylight,
views to outside
Use staircases to
promote “collisions”
Group spaces should have
connection to the rest of the facility
Provide more
choice through
range of individual
and group spaces
Nourish the informal
work spirit with snacks
and beverages
Offer spaces to support the
fastest growing types of work
Activity Space
Open Plan
Private Office
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Contact us directly to learn more about adopting Knoll
collaborative workspace solutions at your business.
(323) 271.1800