HEALTHCARE FACILITIES
LEADERSHIP FOR THE 21ST
CENTURYPreparing Leaders to Take the helm of a very
different Healthcare Universe.
2016 KSHE Conference – Lexington, KY
PANEL
Michael Canales - Program Director, Owensboro Community &
Technical College
Joe Taylor - Executive Facilities Director, Owensboro Health
Randy French - Facilities Supervisor, Saint Joseph East
Chris Buford - Maintenance Technician Supervisor, University of
Kentucky Chandler Medical Center
Ed McClure - Director, University of Kentucky Med Center Physical
Plant
SESSION OBJECTIVES
Gain insight on industry trends regarding the development and hiring of healthcare facility managers(HFM).
Challenges finding and hiring HFM’s
Discuss the value and growing expectations for HFM professional development.
Share observations from managers and students of the HFL program.
Understand industry trends and impact regarding the expansion of regulation and growing outpatient built environment.
Discuss the profound demand on the healthcare facilities profession.
Present the first time ever Academic Career Ladder from the Healthcare Facilities Leadership program at OCTC.
HEALTHCARE AND WONKA!
SO WHAT HAS CHANGED?
HEALTHCARE MODEL HAS CHANGED?
500 Fewer Hospitals
1000’s more Healthcare facilities
Dramatic Outpatient Delivery Shift
More “For Profits”.
Universal Healthcare?
Expanded CMMS Building Regulatory Requirement
LOOKS A BIT DIFFERENT!
NOT YOUR GRANDPARENTS NURSING
HOME!
SOME THINGS WE RARELY USE TO
DO/THINK OF IN OUTPATIENT?
ICRA/PCRA
Above Ceiling Permitting
ASHRAE 170- Air Ventilation
ASHRAE 188- Water pathogens
HIPPA
HCAHPS
Disaster Planning
Environmental Rounds
Active Shooter
THE CMMS CONNECTION- FROM AHA
LETTER TO CMS –JUNE 2014
……Application of 2012 LSC to Health Care Facilities Regardless
of Number of Patients Served. CMS proposes to apply the LSC
requirements to health care facilities, regardless of the number of
patients served………The LSC generally applies health care and
ambulatory care occupancy requirements to facilities serving four or more patients who are incapable of self-preservation on
some level.
NFPA SELF PRESERVATION REFERENCE
FOR HEALTH CARE OCCUPANCY
3.3.188.7- 2012 NFPA 101
An occupancy used to provide medical or other treatment or
care simultaneously to four or more patients on an inpatient
basis, where such patients are mostly incapable of self-
preservation due to age, physical, or mental disability, or
because of security measures not under the occupants control.
NFPA SELF PRESERVATION REFERENCE
FOR AMBULATORY HEALTH CARE
3.3.188.1- 2012 NFPA 101
An occupancy used to provide services or treatment simultaneously to four or more patients that provides, on an outpatient basis, one or more of the following (1) treatment for patients that renders the patients incapable of taking action for self-preservation under emergency conditions without the assistance of others, (2) anesthesia that renders the patients incapable of taking action for self-preservation under emergency conditions without the assistance of others; (3) emergency or urgent care for patients who due to the nature of their injury or illness, are incapable of taking action for self-preservation under emergency conditions without the assistance of others.
GROWING COMPLEXITY AND DEMANDS
Co
mp
ute
r Te
ch
no
log
y
•BAS
•CMMS
•Fire
•Nurse call
•Phone
•CAD
•BIM
•Elevators
•Generators
•Chillers
Co
de
s &
Sta
nd
ard
s •NFPA
•CMS
•ASHRAE
•FGI
•TJC
•DNV
•OSHA
•FCC
•FAA
•State
Op
era
tio
ns
& M
ain
ten
an
ce •Risk Assessments
•Projects
•Moves
•Work Orders
•Preventive Maintenance
• ICRA
•Life Safety
•Sprinkler/Fire
HEALTHCARE FACILITIES LEADER
SKILL SETS
Technology- CMMS, Microsoft, Project Management, BAS, CAD, BIM etc….CONVERGENCE!
Reporting- Analysis rolled up to Dashboards.
Speaking- Front line to board level
Writing- Articulate and well summarized
Codes, Standards, & Compliance
Financial Management- Run it like a business.
Customer Service-
Critical Thinkers- Risk Assessments, ILSM, ICRA
Energy Management
HOW DOES ONE BECOME A
HEALTHCARE FACILITY MANAGER?
Work your way up over x number of years
Enter from another industry with management experience
Transfer from another healthcare management position
Have a graduate level degree in management
Take management position at another healthcare facility.
Other ways………..
NURSES SELLING CIGARETTES. ASH
TRAYS IN MANY ROOMS IN THE 1980’S
HOW LONG DOES IT TAKE TO BECOME
A COMPETENT HEALTHCARE FM?
IMHO – 6-9 years. This is based on having gone through 2-3
Accreditation surveys(based on TJC tri-annual survey process).
IS THERE ANOTHER WAY?
Graduate from related degree programs with internships
Enroll in healthcare facilities academic program while working in
facilities or related department.
Hire into Healthcare facilities position with little to no experience
while also attending healthcare facilities specific academic
program.
Have trade experience and take healthcare facilities specific
academic program.
CERTIFIED HEALTHCARE TECHNICIAN
Certified Healthcare Technician(CHT)- This online training program is targeted for contractors and employees providing construction, equipment, and/or maintenance and operations. The HCT is an in depth orientation to the healthcare facilities environment that includes:
Infection Prevention
Interim Life Safety
Blood Borne Pathogens
Healthcare specific OSHA awareness
Patient Awareness
And other healthcare specific training.
While the HCT is not an accredited course, it does provide critical information and is validated through testing. A three(3) year certificate is issued after successfully completing. Most if not all healthcare facilities require some type of healthcare orientation prior to allowing individuals to work at the facility. This is a fee based program.
HEALTHCARE FACILITIES FOUNDATION
Healthcare Facilities Foundation(HFF)- Online
The primary benefit of the HFL Certificate would be for those with
some trade or general maintenance background who desire to
enter or advance positions in the healthcare facilities services
profession. These positions would include healthcare technicians
& supervisors. The Certificate program would require students
take all 100 level series HFL courses (16 credit hours). All classes
are stackable/transferrable to the HFL Degree or Diploma
credentials. Enrollment in the HFF certificate DOES NOT require
college entrance assessment for English, Reading, or Math.
HEALTHCARE FACILITIES LEADERSHIP
ASSOCIATES DEGREE
Healthcare Facilities Leadership AAS Degree - Online
Currently the most advance academic credential offered
specifically tailored to the Healthcare Facilities Management
profession. Comprises of 11 Core Courses and other related professional development courses.
HEALTHCARE FACILITIES LEADERSHIP
BACHELORS
Healthcare Facilities Leadership BAS Degree – (Plan to be Online)
The HFL Bachelors is currently not offered, however with a
growing enrollment and graduation of the HFL AAS program, it is
only a matter of time before an HFL Bachelors will be offered. Stay tuned.
SUBTLE, HOWEVER, BIG NEWS……
QUALIFICATIONS
A Bachelor's Degree in Engineering or equivalent experience in a
health care facility accredited by The Joint Commission is
required. As an alternative to a Bachelor's Degree, individuals
may comply with the requirement either with an Associate's
Degree and three years of qualifying engineering experience; or with at least five years of qualifying engineering experience.
Certified Health Facility Manager (CHFM) is preferred.
QUESTIONS & ANSWERS?
HOW DO FIND OUT MORE INFORMATION?
Katie Vincent, HFL Enrollment Concierge
Call (866) 755-6282(OCTC)
OR
You may also contact the Program Director, Mike Canales at
[email protected] or call (270) 852-8142