Transcript

Leading The Product 2017Lightning Talks Slides

Melbourne, Australia

Rakalene CondonCoreLogic

For more information go to

www.leadingtheproduct.com

Small Shifts and PerseveranceCreate Winning Products

Rakalene Condon

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Toddlers. My toddlers!

1. Observe & Listen

Back to basics

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Observe and listen to customers

(clearly I’m talking here but it’s hard

to take a photo of yourself listening)

Customers front of mind

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Outcomes: Better quality, higher retention

Customer Experience

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The B2B buying cycle

Source: McKinsey

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Thank You LinkedIn: @rakalene