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Are you under stress?????
What symptoms of your behaviour
signifies Stress?
What makes you relax &
release your stress ?
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Concepts related to stress
Stressors:- The physical or psychologicaldemands from the environment that causes
stress .
Eustress:-
A term used to describe positivestress. occurs when your level of stress is high
enough to motivate you to move into action to
get things accomplished.
Distress:- when your level of stress is either
too high or too low and your body and/or mind
begin to respond negatively to the stressors.
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StreSS iS not..
Simply anxiety or nervous tension
Need not always be damaging
Occurs not always due to
overwork Cannot be avoided
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Stressors occurs at THREE
levels!!!
Individual Level Group Level Organizational Level
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Sources of Stress
Individual level
Most common stressors are personality, role ambiguity,
role overload, role conflict
Personality : Two types of personality :Type A Type B
Walks & eats rapidly
Feel impatient with the pace of
things, dislikes waiting
Does several thingssimultaneously
Feel guilty while relaxing
Try to schedule more & more in
less time
Presence of nervous gestures
Does not have time to enjoy life.
Least concerned about time
Comparatively patient
Play to fun not to win
Relaxes without feeling guilty Has no pressing deadlines
Is mild-mannered
Never in a hurry
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Sources of Stress
Role ambiguity :- Uncertainty about employees
responsibilities,functions,levels of authority & performance
standards .Mostly happens with the new joiners.
Role Overload :- Too much of work causes mental stress to anemployee .
Role Conflict :- it arises when people face competing demands.
i. Inter-role ConflictEmployees have two conflicting rolesshared by matrix bosses.
ii. Personal Conflict - When personal values clash with
Organizational goals
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Sources of Stress
Group Level
Group level stressors are caused by group dynamics &
managerial behaviour.
Exhibiting inconsistent behaviour
Failing to provide support
Showing lack of concern
Providing inadequate direction
Focusing on negative performanceIgnoring positive performance
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Sources of Stress
Organizational Level
Organizational climate is basically responsible for
generation of Organizational Stressors.
Poor Lightning, Loud Noise, improper placement of
furniture etc could also lead top stress.
i. Organizational Structure :-
Level of Differentiation
Degree of rules & regulations in decision making
Lack of participation
Excessive rules
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Sources of Stress
ii. Organizational Leadership :
Represents the Managerial style of the Organizations
senior executives.
Creation of a culture by the officers featured as tension,fear & anxiety .
Establishment of unrealistic expectations
Tight Control on the workings of the employees.
iii. Organizational Life-Cycle :
Eight phases of Org. Life-cycle :-Birth,growth,policy,procedure,theory,religion,ritual& last rites.
Each phase has its own challenges, early being exiting & latter
being full of anxiety & tension.
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Stages of Stress
Performance Cycle
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Stress Results
Positive stressResults
EnablesConcentration
IncreasesPerformance
Energizes YouInto Motion
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Stress Results
Negative StressResults
Loss of motivationReduces
effectiveness
Physical, mental,and
behavioral problems
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Stress Management
Individual Strategies : -
Muscle relaxation
Biofeedback Machine
Meditation
Cognitive Restructuring
Time Management
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Stress Management
Organizational Strategies :-
-Improvement in physical work environment
-Job redesign
-Amendments in the work schedule & adopting flexible work
schedule.-MBO
-Higher degree of employee participation
-Team Building exercises
-Workshops on time management-Career Counseling
-Training in relaxation techniques
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Other Stress Management
Activities
Be Prepared for Changes
Find and protect time to refresh, re-energize and re-motivate.
Avoid giving in to alcohol, smoking and othersubstance abuses.
Positive attitudes towards stressful situations in life.
Don't be complacent.Sit straight and comfortably on your seat, and try
breathing exercises
Try creative visualization
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Employee Assistance
Programmes (EAPs)
EAPs are designed to deal with a wide range of stress-relatedproblems both work related & non-work related problems.
It is followed by the following steps :-
i. Diagnosis : Employees ask for help & EAP staff attempt todiagnose the problem
ii. Treatment : Counseling or supportive therapy is provided.
iii. Screening : Periodic examination of employees in highly
stressful jobs is provided to detect early indicators of
problems.
iv. Prevention : Education & persuasion techniques are used
to convince employees.