© 2013 SAP AG. All rights reserved. 2
Mobile apps offered by SAP
Finance HR
Information
technology
Manufacturing Supply chain and procurement Sales
Service
Industry
LOB, industry
and analytics
apps
Analytics
© 2013 SAP AG. All rights reserved. 3
Mobile apps offered by SAP
Finance HR
Information
technology
Manufacturing Supply chain and procurement Sales
Service
Industry
LOB, industry
and analytics
apps
Analytics
SAP Replication Manager
SAP TDMS
Manager
SAP User Experience
Monitor
SAP IT Change Approval
SAP IT Incident
Management
SAP System
Monitoring
© 2013 SAP AG. All rights reserved. 4
Simplified User Interaction
Goal:
Ease the user interaction for the end user by extracting only the information needed for the task he
is currently working on. Communicate online with your IT support backend system.
© 2013 SAP AG. All rights reserved. 5
SAP IT Incident Management Customer Situation
Business Requirements
Employees want to be able to create IT related incident messages
easily without having to log-on to SAP Solution Manager
Creating an incident messages for IT assets like printers can best
be done at the time and place of the problem identification
Many IT related incidents happen prevent the reporting of the issue
itself (e.g. Hardware or Network failure)
© 2013 SAP AG. All rights reserved. 6
SAP IT Incident Management The Solution
With SAP IT Incident Managment you can:
Create incident messages
Attach photos to your messages
View the processing status of your incident messages
Reply to and confirm your incident messages
With the SAP IT Incident Management mobile app for
iPhone and iPad, all employees can initiate and follow up
on their incident messages anywhere and anytime.
© 2013 SAP AG. All rights reserved. 8
SAP IT Change Approval Customer Situation
Business Requirements
Change Managers need to judge and decide on requests for
change
Critical information is often not available when needed, delaying
the approval workflow
© 2013 SAP AG. All rights reserved. 9
SAP IT Change Approval The Solution
With SAP IT Change Approval you can:
Approve and reject requests for change and enter comments
Display all requests for change to which you are assigned as a
change manager
Display the processing status of your requests and sort them by
status, priority, and date
Display detailed request information, such as, scope, assigned
approvers, text log, and attachments
With the SAP IT Change Approval mobile app, change
managers can approve and follow up on their requests for
change anywhere and anytime.
© 2013 SAP AG. All rights reserved. 11
SAP System Monitoring Customer Situation
Business Requirements
Administrators need to be able to analyze technical alerts anytime
and anywhere
Critical information is often not available when needed
Monitoring of performance, availability, and exceptions should be
possible at any time and any place
© 2013 SAP AG. All rights reserved. 12
SAP System Monitoring The Solution
With SAP System Monitoring you can:
Display status overview for technical systems, instances,
databases, and hosts
Drill down to single metrics and events
Display overview of alerts for technical systems, instances,
databases, and hosts
Get alert details for deep-dive analysis of certain symptoms
With the SAP System Monitoring mobile app,
administrators can monitor availability, performance, and
exceptions of important systems in the landscape
anywhere and anytime.
© 2013 SAP AG. All rights reserved. 14
SAP End-User Experience Monitoring Customer Situation
Business Requirements
Administrators need to be able to analyze their global system
response times anytime and anywhere
Critical information is often not available when needed
User-Experience gets more and more important to IT departments
© 2013 SAP AG. All rights reserved. 15
SAP End-User Experience Monitoring The Solution
With SAP End-User Experience Monitoring you can:
Display results of the latest executions for an end user experience
monitoring script
Display step-level details and error messages for a script execution
Display alerts for a script
Display the status of end user experience monitoring robots
Browse recent executions of a particular script on a robot
With the SAP End User Experience Monitoring mobile app,
administrators can monitor availability and performance of
important workflows in the IT-landscape from an end user
perspective anywhere and anytime.
© 2013 SAP AG. All rights reserved. 17
SAP Solution Manager Mobile Apps Portfolio
SAP IT Incident Management
Offering access to the Solution Manager Incident
Management in order to view and create incidents
SAP IT Change Approval
Offering the possibility to view and approve / reject all
change requests assigned to the user
SAP End User Experience Monitoring
Offering a view on the performance on the client side for
remote locations
SAP System Monitoring
Offering monitoring capabilites for the technical system
landscape
© 2013 SAP AG. All rights reserved. 18
SAP Test Data Migration Server Manager 1.0.0 Customer Situation
Business Requirements
Frequent logins to the TDMS Server to monitor activities, especially
over the weekends.
Many activities and jobs have a long processing time in TDMS, and
need supervision to watch for errors or issues.
Analytical view required for a graphical reporting.
© 2013 SAP AG. All rights reserved. 19
SAP Test Data Migration Server Manager 1.0.0 The Solution
With SAP TDMS Manager you can:
Connect to the TDMS server anytime and anywhere from your
iPhone or iPad, even outside the company’s firewall using the
Internet.
Monitor and execute certain activities of TDMS packages from a
mobile device.
Monitor the TDMS packages execution and system parameters.
View analytical information for data throughput or system
performance.
SAP TDMS Manager is an online mobile app to facilitate
regular interaction with SAP Test Data Migration Server.
© 2013 SAP AG. All rights reserved. 20
SAP Test Data Migration Server Manager 1.0.0 - Demo
List of Packages Phase Details Analytical View
© 2013 SAP AG. All rights reserved. 21
SAP Test Data Migration Server Manager 1.0.0 Benefits
Trigger execution of certain TDMS activities and troubleshooters.
View latest status of TDMS execution
Monitor TDMS package execution and system parameters.
Execution
Real time information
Monitor
View analytical information for data throughput and system
performance. Analytical Overview
Connect to the TDMS server anytime and anywhere from your
iPhone or iPad even outside the company’s firewall using the
Internet.) Higher Flexibility
© 2013 SAP AG. All rights reserved. 23
SAP Replication Manager mobile app Customer Situation
Business Requirements
Replication is a continuous process and it is often a requirement to
monitor the process and system parameters on regular basis and
provide resolutions in case of issues
“SAP Replication Manager mobile app is an
online solution for all SAP LT Replication
Server(for HANA) customers who need regular
interaction and real-time information about the
data replication process ”
© 2013 SAP AG. All rights reserved. 24
SAP Replication Manager mobile app The Solution
With SAP Replication Manager Mobile Application you
can:
Monitor the Data replication process and system parameters
which influence the Data replication to HANA system.
Trigger execution of important data replication functions.
Run application anytime and any where from your iPhone or
iPad even outside the company’s firewall using the Internet.
View analytical perspective of real time data replication in terms
of latency.
SAP Replication Manager mobile apps is online solution for all
SAP LT Replicator(for HANA) customers who need regular
interaction and real-time or scheduled data replication sourcing
from SAP systems to SAP HANA using a mobile device”
© 2013 SAP AG. All rights reserved. 26
SAP Replication Manager mobile app - Benefits
Higher Flexibility
Analytical View
Execution
Monitor
Application can be run anytime and anywhere (even outside
company's firewall) from a mobile device which is connected to
the internet
Monitor the Data replication process and system parameters.
Trigger execution of important data replication functions.
Provide analytical perspective of real time data replication
© 2013 SAP AG. All rights reserved. 29
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