Download pdf - Mobile Transformation: Changing How Companies Do Business

EmployEE-focusEd apps

Keeping the mobile Enterprise secure

smB

62%68% 60%

mobile Transformation:

of organizations state that mobile technology is a top priority on their business technology agenda

The Road to mobility

IncREasE In spEcIalTy moBIlE dEvIcEs

Who’s responsible for purchasing mobile solutions?

Gradually mobilizing the Business portfolio

36% of applications are accessible

via smartphones

Changing How Companies Do Business

64%

What’s driving mobile investments?

71% improve internal communication67% reduce costs66% increase speed of decision-making

65% improve internal communication63% customer retention57% new customer acquisition

IncREasE spEEd of dEcIsIon-

maKInG

cusTomER RETEnTIon

ImpRovE InTERnal

communIcaTIon

Mobile Workforce Investments Grow

EnTERpRIsE

Top EnTERpRIsE moBIlITy soluTIon

InvEsTmEnTs

1 Additional Wi-Fi network capability to accommodate mobile devices

2 Tablets

3 Smartphones

4 Custom mobile app development

5 Enterprise mobility management

IncREasE In TaBlETs

InvEsTmEnT dIffEREncEs BETwEEn B2B & B2c

40%IT

alonE

EnTERpRIsE moBIlITy

manaGEmEnT

27%IT wITh

BusInEss InpuT

34%IT

alonE

moBIlE caRRIERs

28%IT wITh

BusInEss InpuT

39%IT

alonE

addITIonal wI-fI nETwoRK

capaBIlITy

34%IT wITh

BusInEss InpuT

33%IT

alonE

wIRElEss daTa sERvIcEs

31%IT wITh

BusInEss InpuT

29%ExTEndInG

moBIlE capaBIlITIEs To ExIsTInG

applIcaTIons

21%ExTEndInG


applIcaTIons

cusTomER RElaTIonshIp manaGEmEnT

EnTERpRIsE REsouRcE

manaGEmEnT

18%dEployInG

nEw moBIlE applIcaTIons

15%dEployInG


salEs foRcE

auTomaTIon

fIEld foRcE

auTomaTIon

21%ExTEndInG


applIcaTIons

18%ExTEndInG


applIcaTIons

18%dEployInG


21%dEployInG


How are organizations mobilizing their applications?

43% of applications are accessible

via tablets

Mobile App Creation Shows Split Involvement

42%dEvElopInG InTERnally

37%dEvElopInG InTERnally

22%ouTsouRcInG

To TRadITIonal EnTERpRIsE

sofTwaRE vEndoRs

20%ouTsouRcInG

To TRadITIonal EnTERpRIsE

sofTwaRE vEndoRs

cusTomER-focusEd apps

15%usInG smallER

nIchE pRovIdERs

23%usInG smallER

nIchE pRovIdERs

B2B16%

B2c 35%

B2B41%

B2c 57%

2015 BuIldInG ThE moBIlE EnTERpRIsE suRvEy

foR moRE InfoRmaTIon vIsIT www.IdGEnTERpRIsE.com/conTacT-us

1 security issues1 Enterprise

2 SMB

2 limited budget2 Enterprise

1 SMB

3 access and usability for end-users

4 Enterprise

3 SMB

4 ability to demonstrate RoI from investments

4 Enterprise

4 SMB

5 legacy issues3 Enterprise

5 SMB

what factors are most critical for a mobile solutions’ success?

compatible with a variety of platforms/operating systems

Integrates well with existing infrastructure and applications

ability to meet security requirements

Easy to deploy and manage

support and services

85%83%83%78%77%

20 40 60 80 1000

B2B77%

B2c 86%

B2B72%

B2c 81%

Security is the #1 Enterprise Mobility Challenge