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N.F.F. Wasting Time and Money
Flybe Aviation Services
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Agenda
What Costs Do We Suffer From N.F.F’s
How We Identify N.F.F’s
Why Do We Have N.F.F’s
How Do We Reduce N.F.F’s
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Agenda
What Costs Do We Suffer From N.F.F’s
How We Identify N.F.F’s
Why Do We Have N.F.F’s
How Do We Reduce N.F.F’s
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How Do We Identify N.F.F’s
I Believe at Flybe We See 3 Types of N.F.F.
Operational Direct (Resets) Technical Dispatch Reliability Reports
Operational Indirect (Component Replacements) Technical Dispatch Reliability Reports Shop Strip Reports
Shop Failures Strip Reports Technical Dispatch Reliability Reports.
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How We Identify N.F.F’s
Turbo Prop Q400 WATOG Figures
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How Do We Identify N.F.F’s
E- Jet WATOG Figures
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How Do We Identify N.F.F’s
Difference between Flybe and Bombardier WATOG Figures
Flybe WATOG 97.99% which in Nov had 14 cancellations and 153 delays over 15 mins.
These delays are shown by ATA category above.
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How Do We Identify N.F.F’s
Difference between Flybe and Bombardier WATOG Figures
Bombardier, working with Flybe review the delay reports and Bombardier would report the WATOG as 98.96%. (Non Chargeable 80).
The 0.97% difference can be broken down into 4 categories.
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How Do We Identify N.F.F’s
Difference between Flybe and Bombardier WATOG Figures
Focusing on the N.F.F. figure shows that of the 0.97% non chargeable 0.21% is down to N.F.F.
As I’m sure you are aware an increase in technical performance of 0.21% is a valued improvement.
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How Do We Identify N.F.F’s
Technical Dispatch Reliability Reports
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How Do We Identify N.F.F’s
Technical Dispatch Reliability Reports
Date FLEET A/C Base ATA Fault Action
21-Oct-12 Q400G-JECN
7320 T/LOG 729911. #2 engine fault code 902AADD`ed iaw MEL. (T/LOG 729916 - #2 engine FADEC replaced and op test c/o iaw 71-00-00. Engine start c/o - satis. No codes on #2 engine. ADD closed)
26-Nov-12 Q400G-FLBA
7320T/LOG 720241. #2 engine fault codes 805 A&B, 722B and 738B
FIM 73-20-00-810-807 c/o. Fault code 738 channel B latched. ADD`ed (T/LOG 720243 - FADEC replaced - original fault codes cleared. Fault code 902 latched on CDS. FIM 73-20-00-810-863 c/o would not clear. Suspect FADEC unit - original FADEC refitted. ADD remains open)
The Technical Dispatch report below shows an Operational Indirect delay attributed to having the No2 Engine FADEC replaced by a unit which had failed previously and was then found to fail again. This component had been through a shop test and was NFF.
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How Do We Identify N.F.F’s
ST Aerospace Shop Strip Reports Flybe July-Sept2012
Total number of scheduled & unscheduled removals between July 2012 & September 2012 is 761
143 of these removals classed as NFF
Total number of NFF represents 19% of all removals
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How Do We Identify N.F.F’s
ST Aerospace Shop Strip Reports Flybe July-Sept2012
Total Removals & NFF removals by Part Number
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Agenda
What Costs Do We Suffer From N.F.F’s
How Do We Identify N.F.F’s
Why Do We Have N.F.F’s
How Do We Reduce N.F.F’s
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What Costs Do We Suffer From N.F.F’s
Cancelations Delay Costs
Component Replacement Costs
Shop Visit Costs
Stock Holding Costs
Maintenance Crew Costs
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Agenda
What Costs Do We Suffer From N.F.F’s
How Do We Identify N.F.F’s
Why Do We Have N.F.F’s
How Do We Reduce N.F.F’s
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Why Do We Have N.F.F.s
My Views
Component design is poor (DDV)
Aircraft system design is poor (De-Ice)
The system functional test is weak
The shop visit test is weak
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Agenda
What Costs Do We Suffer From N.F.F’s
How Do We Identify N.F.F’s
Why Do We Have N.F.F’s
How Do We Reduce N.F.F’s
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How Do We Reduce N.F.F.s
Again My Views
Improve system/component design (Self/Functional Test)
Improve Repeatable Defect reporting (Electronic Tech log)
Work with spares providers to identify “rogue” parts
Work with overhaul/test providers to provide feedback and improve quality of tests
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N. F. F. Wasting Time and Money
SUMMARY
Thanks for giving me the opportunity to talk to you today and more so for listening. I hope it has been of some interest and may be, some value?
Just to recap what
we have covered:How We Identify N.F.F’s
What Costs Do We Suffer From N.F.F’s
Why Do We Have N.F.F’s
How Do We Reduce N.F.F’s
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N. F. F. Wasting Time and MoneySUMMARY
At Flybe over the last 9 years we have been driven to continually improve our performance. The Airline Industry have pushed us and continue to push us, to deliver more reliable Aircraft whilst offering less time for maintenance!
As always Airlines want more for Less!
As I hope I have shown in the Nov WATOG report we could of improved the Airlines performance by 0.21% just by removing the NFF issues.
Thank you again.
Any Questions.