OLLI STUDENT TRAININGONLINE CLASSES
WEBEX
ONLINE CLASSES OVERVIEW
EQUIPMENT
Recommended for participating in online classes
• PC or MAC desktop or laptop computer –
with webcam and microphone, or a Mobile device (tablet or phone)
• Earphones/headset – useful for eliminating or minimizing feedback issues. (highly recommended)
Wired headset varieties
with microphone
Bluetooth (wireless) headset
varieties with microphone
Either a wired or wireless
headset will work
WEBEX GET THE APP
Cisco WEBEX MEETINGS application (download app)
Download the app and follow the installation instructions for your device.
If you do not know how to install an app on your device,
ask your favorite tech support person.
• You do NOT need a Webex Account. (this is for UC Staff)
• You will be joining as a GUEST or attendee.
When you open the app for the first time, you
simply need to type in your name and email. Click use as guest.
Cisco website to download the app
Opening screen of the Webex Meetings App
WEBEX JOIN ACCESS
A few days before your class, you will receive two email documents:
A Confirmation letter and a Join Meeting invite for each registered class.
Either of these documents can be used to initiate access the meeting.
• CONFIRMATION LETTER
Access your class by clicking the link to join the meeting.
• Join Meeting Invite has big green Join Meeting button.
Click the green JOIN MEETING button.
After you have clicked the link from the confirmation letter or the
join meeting email, a browser will open.
Quickly click the Join from your browser link.
This will open the meeting in a browser.
This is ideal for large classes.
WEBEX IN A BROWSER (large classes the easy way)
Note: joining a meeting by browser will not allow access to ‘grid
view’, which shows multiple participants on a single screen view.
A preview window will appear.
For large classes, please make
sure you microphone and video
camera are OFF (red icon).
Click JOIN MEETING.
A meeting window will open.
WEBEX IN A BROWSER (large classes the easy way)
Preview window: click Join meeting.
Meeting window, with controls.
After you have clicked the link from the confirmation
letter or the join meeting email, a browser open,
if you wait a moment, the app should open
automatically, if it doesn’t, look for the
Open with Cisco Webex App link and click.
WEBEX IN THE APP (best for smaller classes)
Note: joining a meeting in the APP is required for access to ‘grid
view’, which shows multiple participants on a single screen view.
If you have successfully opened the App, a Preview window will appear.
Click JOIN MEETING to open meeting window.
WEBEX IN THE APP (best for smaller classes)
Preview window: click
Join meeting.Meeting window, with controls.
CLASS DAY
Welcome to your virtual classroom.
CLASS DAY
• Be mindful of audio in particular.
MUTE when not speaking, to avoid unnecessary noise.
• Turn OFF any extra audio sources: radio, tv, dog, spouse.
• If there are experiencing disruptive technical difficulties you may contact OLLI to
help resolve technical difficulties. Tech help line 513-549-7712.
• Help documents are available on the OLLI website.
Online Class Etiquette
CLASS DAY
Students without computer access who have entered via the call-in number:
• They will hear and speak to the class through their phone only.
Some students may have an older computer without a webcam or microphone.
• Need to connect via phone to hear and speak to class.
• Student can also download the app and join meeting to SEE the class.
• If their computer has speakers, they must be turned DOWN or OFF to avoid
audio feedback issues.
Online Class Etiquette Students Connecting by Phone
&
WEBEX
VIEWING CONTROLS
MEETING CONTROLS
As seen from a laptop screen, not mobile device
VIEWING OPTIONS
SINGLE SPEAKER VIEW
FLOATING PANELS ICON
MEETING CONTROLS
TOGGLE buttons.
AUDIO
VIDEO
SHARE
RECORD
PARTICIPANTS
CHAT
MORE
LEAVE MEETING
Shown as
MUTED
Shown as
ON
Shown as
OPEN
MEETING CONTROLS
MORE button: speaker, microphone and camera settings.
Check the SPEAKER, MICROPHONE, AND CAMERA settings,
make any adjustments if necessary.
AUDIO
VIDEO
SHARE
RECORD
PARTICIPANTS
CHAT
MORE
LEAVE MEETING
Shown as
MUTED
Shown as
ON
PARTICIPANT AND CHAT PANELS
MOBILE DEVICES TABLET OR SMARTPHONE DEVICES
Webex controls look a little different on a mobile device.
Tap the screen, icons, photos and rotate the device to locate features.
MOBILE DEVICE
From a smartphone:
Download and open
the Cisco Webex
Meetings App.
Click
JOIN MEETING
Enter your Name and
Email address and
click NEXT.
MOBILE DEVICE
You will receive an email invitation to class.
Click yes, maybe or no for your RSVP
If you sync your email to your calendar,
otherwise take no action.
On the meeting day, click the
green JOIN MEETING button.
You may need to scroll down to see this.
This will open the
Cisco Webex Meetings App.
Click to allow the app to access your camera
and microphone.
MOBILE DEVICE
Tap the 3 dots to
find more options,
settings and chatDouble tap a
person to
enlarge view,
tap again to
restore.
MOBILE DEVICE
Tap the icon to open
the participants
panel.
Tap to view CHAT.
MOBILE DEVICE
Tap to mute or unmute
your microphone.
Tap to turn on/off
your video camera.
IPAD
TECHNICAL DIFFICULTIES
Common Problems
• Low bandwidth (DSL vs Cable vs Fioptics)
• Computer too far from Router
• Too many wifi devices connected to one router
TECHNICAL DIFFICULTIES
Common Solutions
• Low bandwidth (DSL vs Cable vs Fioptics). Fioptics is preferable, followed by Cable
• Low bandwidth Turn OFF video and audio when not speaking.
• Computer too far from Router. Move computer closer or plug directly into router.
• Too many wifi devices connected to one router. Turn off all roku, firestick or TV, turn
wifi off on cellphone, tablets or other computers that are connected to wifi during
class time.
TECHNICAL DIFFICULTIES
• We are ALL learning new technologies.
• Relax
• Be patient
• Know when to say UNCLE!
• We can help.
OLLI Tech support phone line: 513-549-7712
BE PATIENT
• We are all learning.
• As with any new skill, the more you work with it, the easier it gets.
• Practice:
• MUTING and unmuting.
• Open Participants and chat panels.
• Try out the various viewing options.
RESOURCES
OLLI Website has several links for you.
• How to use Webex video.
• A Webex testing site link for testing your device.
• PDF files on using Webex and best practices.
• Internet jargon and speed information.
• If you want to practice, call the OLLI tech support line to
set up a meeting. 513-549-7712.
COMPUTER FUNDAMENTALS RESOURCES
All About Windows
Basic Navigation in Windows
Apple MAC fundamentals
Apple MAC more fundamentals
Mac fundamentals for those who are familiar with PC computers
QUESTIONS & THANK YOU
WE ARE LOOKING FORWARD TO SEEING YOU
IN OUR VIRTUAL CLASSROOMS!