Community Chaplaincy ListeningDalbeattie Clinic
Community Chaplaincy Listening
Dalbeattie Clinic
From a Doctor’s Perspective
From a Doctor’s Perspective
CCL@Dalbeattie Clinic
CCL@Dalbeattie Clinic
• Up and Running 1 Year
• 1 Chaplain; 6 appointments per week
• About 50 patients
• 1% practice population
• Referrals from Practice Doctors and Nurses
The BenefitsThe Benefits
Less Doctor AppointmentsLess Doctor
Appointments
• Limitless Time in an Ideal World
• This is Not and Ideal World
• For many Talking is the Healing Process
• CCl Provides an Effective Forum for the Process
Reduced/More EffectiveReferrals to
Specialist Care
Reduced/More EffectiveReferrals to
Specialist Care
• The Healing Process of Telling One’s Story:
• Can Remove the Need for Specialist Referral
• Can make any Referral more Effective
Reduced/More Effective
Pharmacological Intervention
Reduced/More Effective
Pharmacological Intervention
• Reduced Use of Anxiolytics
• Reduced Use of Antidepressants
Positive Patient Perception
Positive Patient Perception
• Patients Really Like the Service
• 60.5% return
• Very Positive
This Year’s Developments
This Year’s Developments
• Built a new holistic care room
• Added chaplain appointments to the notes
• Added CCL to the local Social Prescribing pilot
• Service seems to be really “bedding in”.
CasesCases• Mr A.
• Former armed forces- active service in NI
• Married with grown up children
• Struggling with low mood/ moderate depression
• Confided in chaplain
• Possibly saved his life
CasesCases• Mr B
• New Patient, recent traumatic separation
• Fell apart during consultation
• Obviously helped by talking
• Engaged fully with chaplain
• Haven’t seen him since
In SummaryIn Summary
• Less GP Appointments
• More Effective Use of Resources
• Service Popular with Patients
• Builds Resilient Communities
Thank you