Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
STARWHITE GROUP CRISIS MANAGEMENT PLAN This document, confidential and specific to each hotel, is a non-exhaustive but essential support
when a hotel in the group is affected by the crisis.
FACTS ABOUT THE CRISIS A situation where multiple organizations, grappling with critical problems, subject to strong external
pressures, with severe internal tensions, find themselves brutally ejected and for a long time in the
spotlight; also thrown against each other… All in a mass communication society, that is to say: live,
with the assurance of making the “front page” of the news, over an extended period. In case of a crisis
the common objective will be to protect people and property, as well as the StarWhite’s group image.
Global crisis management is structured around several crisis units activated according the alert level:
Level 1 Hotel incident Only the hotel is affected, the incident is managed by the hotel director and his team
Level 2 Hotel crisis the impact for the hotel is more critical, the hotel activates its crisis cell. The event is managed by the hotel director and his team, with the help of the corporate if necessary.
Level 3 Country/region crisis
The event can have repercussions on several hotels, a region, a country without affecting the overall functioning of Starwhite Group. The corporate crisis unit is activated and works with the hotel crisis unit
Level 4 Corporate Crisis The event may impact the functioning of Starwhite Group, its image, its reputation. The corporate manages the crisis in collaboration with the country/zone and hotel units
THE HOTEL CRISIS CELL
THE DECISION MAKER
Heads the crisis unit
THE COORDINATOR
organizes and supervises the functioning of the cells
THE HISTORIAN
is responsible for maintaining the logbook DEPARTMENTS HEADS AND REINFORCEMENTS
provide expertise and support
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
When the event occurs
•Making customers and employees safe
•Alert the emergency services and authorities concerned
Once the immediate danger has
been averted
•Organizing victim assistance
•Reporting: danger, victims, damage, origin...
•Managing media pressure
•Contact the corporate and follow its instructions
•Avoid talking to the media
•Managing the situation
•Assign assignments to available employees
•Inform partners by remaining factual
situation monitoring
•Keeping track of events
•Assisting victims in their efforts
DEALING WITH A SENSITIVE EVENT
COMMUNICATION
The communication about the day-by-day business is at the charge of each hotel. Hotels must be
proactive and kind with the media and use at least once per day the social network to promote their
hotel. In case of a crisis, all the communication about the topic will be held at London by Starwhite
corporate.
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
To social network
To Stakeholders
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
FACTS AND INFORMATION
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
“Feet in the water”
In the heart of the Indonesian island, magnificent sights of tropical gardens, lagoons, and white
sand beach set on 42 acres, Purple Coral Hotel, Bali, is merely a ten-minute walk to the splendid
Tanah Lot Temple. The property also offers scheduled shuttle service to Kuta and Seminyak
area. The Ngurah Rai International Airport is only 45 minutes away by car.
Airport connection
The resort is a 45 minutes’ drive from
Ngurah Rai International Airport Guests
can arrange a hotel limousine transfer or
take a taxi from the airport
Hotel Limousine
booking online, please provide your flight
details at least one day in advance. An
airport representative will be waiting for
you at the arrivals hall.
Taxi
Taxis are easily available at the Ngurah Rai
International Airport. The journey to and
from the hotel should take 45 minutes and
cost around IDR 200 000 (15$).
Car Hire
Cars are available for rental at the Ngurah
Rai International Airport. Please consult
your preferred car rental company for rates.
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
Accomodation
The hotel comprises 667 luxurious guestrooms, including 114 elegant suites, all with
panoramic views of the sea or the tranquil gardens. For the more discerning traveller, the
Horizon Club provides the highest level of personalized attention with four floors of
executive accommodation and an exclusive private lounge.
Name Nb Sqm
Deluxe Room
96 37
Executive Room
326 39
Premier Room 52 42
Horizon Club Executive Room
60 39
Horizon Club Premier Room 19
42
Executive Suite 28
74
Premier Selection Suite 80 80
Specialty Suite
3 115
Balinese Suite
2 240
Royal Suite 1 240
Purple Coral Hotel, Bali Jalan Raya Tanah Lot Kec. Tabanan, Bali
82171, Bali, Indonesia
http://starwhitegroup.com/index.html [email protected]
Guest Room Features
• Cable/Satellite TV Channel
• Stereo system
• Marble Bath
• Multipurpose desk
• Mineral water
• High speed internet access
• 24 hours concierge
• Analog phone line
• Hair dryer and iron/ironing board
Recreation Facilities
• Monthly dinner
• Rest and Relaxation
• Outdoor swimming pool
• Sweets indulgence
• Jacuzzi, sauna and steam room
• Tennis court
• Kids club
• Fitness centre
• Massage and reflexology
Other Facilities
• Limousine and taxi services
• Laundry and valet services
• Safe deposit boxes
• Parking facilities
• Hair, beauty salon
• Shopping Arcade
• Foreign exchange counter
• Tour desk
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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Restaurants and bars
Name
Capacity Location Cuisine
Agung
55 Lobby level Modern fine dining
Ubud Garden Coffee
300 Lobby Level Local and international
Lobby Lounge
130 Lobby Level Snacks and beverages
Sanur bar
55 Lobby Level Continental Snacks
Uluwatu Palace 182 Level 1
Fine Balinese
Ketewel 163 Level 1
Balinese
Purple Bar and Grill
200 Level 1 Local and international
Poolside Terrace
80 Level 2 Snacks and beverage
Horizon Club Privileges
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
• Personalized check-in and check-out service
• Complimentary breakfast, all-day refreshments, afternoon tea and evening cocktails in
Horizon Club Lounge
• Concierge service
• Complimentary suit pressing on arrival
• Daily international newspaper
• Private meeting room and computer stations
• Complimentary Wi-Fi broadband Internet access in guestrooms and Horizon Club
Lounge
• In-room DVD entertainment system
• Pillow menu
• Packing and unpacking services by butler
• Basic secretarial services
Business Centre
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
The fully equipped business centre offers a wide range of secretarial support, including
translation, interpretation, copying, fax and courier services. Private meeting rooms, computer
stations and video conference facilities are also available.
Venue
Reception Theatre Banquet Classroom Boardroom Area Ceiling
height (m)
Basement II
Grand Ballroom 1800 1800 1440 660 1509 6,7
Singarajah 700 1100 600 420 905 6,7
Bukit 450 650 400 378 84 604 6,7
Ayung 360 270 340 160 446 4,0
Tanah Lot 120 140 100 87 42 149 4,0
Pura Tirta 120 140 100 87 42 149 4,0
Taman Ayun 120 140 100 87 42 149 4,0
Ulun Danu 120 140 100 87 42 149 4,0
Goa Lawah 60 40 36 18 80 3,0
Bratan
800 1151 4,0
Business Centre
Boardroom A 20 51 4,0
Boardroom B 14 30 3,0
Business suite A 8 16 3,0
Business suite B 6 14 3,0
Business suite C
6 15 3,0
Lower Lobby
Uluwatu 130 140 100 80 42 158 3,7
Saraswati 80 90 50 48 36 110 3,7
Yeh Pulu 70 80 50 45 36 92 3,7
Padong 45 60 40 33 18 79 3,7
Goa Gajah 20 30 27 18 18 44 3,0
Gunung Agung 350
620 3,7
Level 1
Mezzanine 1, 2, 3 14 32 3,0
Mezzanine 4 8 20 3,0
Please contact our business services for more information [email protected]
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
FACTS AND INFORMATION
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
Magic Kuala Lumpur
Nestled amidst lush greenery in the heart of the city, Diamond Pearl Hotel, Kuala Lumpur is
just moments from the city’s leading business, shopping and entertainment. The Hotel is merely
a five-minute walk to the iconic Petronas Twin Towers and Kuala Lumpur Tower, and the
Kuala Lumpur International Airport is only 45 minutes away by car.
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
Accomodation
The hotel comprises 662 luxurious guestrooms, including 101 elegant suites, all with panoramic
views of the city or the tranquil gardens. For the more discerning traveller, the Horizon Club
provides the highest level of personalized attention with four floors of executive
accommodation and an exclusive private lounge.
Name Nb Sqm
Deluxe Room
96 37
Executive Room
306 39
Premier Room 62 42
Horizon Club Executive Room
81 39
Horizon Club Premier Room 16
42
Executive Suite 26
74
Premier Selection Suite 70 80
Specialty Suite
3 115
Malaysian Suite
1 240
Royal Suite 1 240
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
Guest Room Features
• Satellite/Cable TV and in-house movie channel
• 24 hours a day in-room dining
• IDD Telephones with data port and voice mail
• Full-size executive deck
• Complimentary Wi-Fi broadband Internet access
• Electronic safe
• Tea and Coffee making facilities
• Mini-Bar
• Hair dryer
Recreation Facilities
• Fully equipped health club
• Aerobics and dance studio
• Outdoor swimming pool and children’s pool
• Jacuzzi, sauna and steam room
• Massage, reflexology and aromatherapy
Other Facilities
• Limousine and taxi services
• Laundry and valet services
• Safe deposit boxes
• Parking facilities
• Hair, beauty salon
• Shopping Arcade
• Foreign exchange counter
• Tour desk
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
Restaurants and bars
Name
Capacity Location Cuisine
Lafite
75 Lobby level Modern fine dining
Lemon Garden Cafe
320 Lobby Level Local and international
Lobby Lounge
136 Lobby Level Snacks and beverages
Lemon Garden 2 Go
61 Lobby Level Continental Snacks
Shang Palace 192 Level 1
Cantonese
Zipangu 178 Level 1
Japanese
Arthur’s bar and Grill
163 Level 1 Local and international
Poolside Terrace
112 Level 2 Snacks and beverage
Horizon Club Privileges
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
• Personalized check-in and check-out service
• Complimentary breakfast, all-day refreshments, afternoon tea and evening cocktails in
Horizon Club Lounge
• Concierge service
• Complimentary suit pressing on arrival
• Daily international newspaper
• Private meeting room and computer stations
• Complimentary Wi-Fi broadband Internet access in guestrooms and Horizon Club
Lounge
• In-room DVD entertainment system
• Pillow menu
• Packing and unpacking services by butler
• Basic secretarial services
Business Centre
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
The fully equipped business centre offers a wide range of secretarial support, including
translation, interpretation, copying, fax and courier services. Private meeting rooms, computer
stations and video conference facilities are also available.
Venue
Reception Theatre Banquet Classroom Boardroom Area Ceiling
height (m) Basement II
Grand Ballroom 1800 1800 1440 660 1509 6,7
Sabah 700 1100 600 420 905 6,7
Sarawak 450 650 400 378 84 604 6,7
Selangor 360 270 340 160 446 4,0
Kedah 120 140 100 87 42 149 4,0
Selangor 1 120 140 100 87 42 149 4,0
Perak 120 140 100 87 42 149 4,0
Perlis 120 140 100 87 42 149 4,0
Sabah Ante 60 40 36 18 80 3,0
Foyer
800 1151 4,0
Business Centre
Boardroom A 20 51 4,0
Boardroom B 14 30 3,0
Business suite A 8 16 3,0
Business suite B 6 14 3,0
Business suite C 6 15 3,0
Lower Lobby
Johore 130 140 100 80 42 158 3,7
Penang 80 90 50 48 36 110 3,7
Kelantan 70 80 50 45 36 92 3,7
Pahang 45 60 40 33 18 79 3,7
Negeri Sembilan 20 30 27 18 18 44 3,0
Foyer 350
620 3,7
Level 1
Mezzanine 1, 2, 3 14 32 3,0
Mezzanine 4 8 20 3,0
Please contact our business services for more information [email protected]
Appendices
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
Level 1
Lobby Level
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
Basement II
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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Business Centre
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
FACTS AND INFORMATION
A travel in China’s islands
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
s sunlight shimmers through your windows at Emerald Bay Hotel, you leave your
cloud-like bed for a dip in the main swimming pool. Refreshed by the swim and a
delicious local breakfast, you and your family set out to discover the hotel’s exclusive
Adventure Zone. Here, you will find all the fun the resort has to offer, from kids’ activities and
nature trails to volleyball on the beach, among countless other recreational offerings. Each
activity is arranged with friendly, engaged service and a warm, Emerald Bay smile.
After an exciting day at the resort, you and your family take a moment to relax in your Family
Room and take in the beautiful view. While embracing a gentle sea breeze, you enjoy a
delightful dinner at Chuyi Wutai, where you are thrilled by the six ‘theatre kitchens’ serving
freshly prepared international cuisine. At Dragonfly, the open-air bar, you enjoy a nightcap
under the stars, while admiring the vibrancy of the resort. You know you will always have a
home at Emerald Bay.
China’s largest tropical island boasts all the balmy weather, coconut palms and gold-sand beaches you could ask for.
Location
A
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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The resort, on Haitang Bay in the southern part of Hainan Island, is a 40-minute drive from
Sanya Phonenix International Airport. Guests can arrange a hotel limousine transfer or take a
taxi from the airport.
Hotel Limousine
When booking online, please provide your flight details at least one day in advance. An airport
representative will be waiting for you at the arrivals hall.
Taxi
Taxis are easily available at the Sanya Phoenix International Airport. The journey to and from
the hotel should take 40 minutes and cost around RMB160.
Car Hire
Cars are available for rental at the Sanya Phoenix International Airport. Please consult your
preferred car rental company for rates
The Guanyin of Nanshan (Chinese: 南山海上观音圣像) is a 354-ft. statue of the bodhisattva Guanyin, sited on the south
coast of China's island province Hainan near the Nanshan Temple of Sany
Accomodation
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
The resort offers 340 elegant and spacious guestrooms. Eight villas are also available, with a
fusion of contemporary and traditional design. Each room features a private balcony with a
view of the majestic mountains or beautiful Haitang Bay. Guests staying in the villas enjoy
personalized butler service and a private pool surrounded by a landscaped garden as well as an
in-room entertainment system, wired and wireless internet connection, rainforest shower,
bathtub, pillow menus and signature Shangri-La amenities.
Name Nb Sqm
Per night
Superior Room
80 54 600$
Superior Sea View
75 54 700$
Deluxe Room
59 64 850$
Deluxe Sea View
54 64 950$
Family Room 22
64 1200$
Family Sea View 13
77 1400$
Ocean Suite 16 112 1600$
Deluxe Suite
13 136 1900$
Ocean Villa
8 302 2700$
Guest Room Features
• Satellite / cable TV and in-house movie channels
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
• 24-hour in-room dining
• IDD telephones with data port and voice mail
• Full-size executive desk
• Complimentary Wi-Fi broadband Internet access
• Electronic safe
• Tea and coffee making facilities
• Mini-bar
• Hairdryer
Horizon Club Privileges
• Personalized check-in and check-out service
• Complimentary breakfast, all-day refreshments, afternoon tea and evening cocktails in
Horizon Club Lounge
• Concierge service
• Complimentary suit pressing on arrival
• Daily international newspaper
• Private meeting room and computer station
• Complimentary Wi-Fi broadband internet access in guestrooms and Horizon Club
Lounge
• In-room DVD entertainment system
• Pillow menu
• Packing and unpacking service by butler
• Basic secretarial services
Restaurants and bars
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
“The Kon Tiki”- Private custom-made table on demand
Name
Capacity Location Cuisine
The Kon Tiki
120 Lobby level / sea side Hawaiian cuisine
Chuyi Wutai
75 Level 1 Local and international
S.E.A
76 Level 1 South-East Asian Cuisine
Lobby Lounge
41 Level 3 Lobby Continental Snacks
Dragonfly 92 Level 1
Cocktails and finger foods
Pool Bar 118 Outdoor Pool
Continental snacks - pizza
“Whether you like to sit back and relax in the sand, have a good time with your family, or both,
or whatever: Emerald Bay is there for you. Just for you.”
Recreation
• Fully equipped health club
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
• Outdoor swimming pool and child’s pool
• Jacuzzi, sauna and steam room
• Massage, reflexology and aromatherapy
Forget your worries in Hainan
Other facilities
• Hotel Limousine and taxi service 24 hours a day
• Laundry and valet service
• Safe deposit boxes
• Parking facilities
• Hair / Beauty salon
• Shopping Arcade
• Foreign exchange counter
• Tour Desk
Business Centre
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
The fully equipped business centre offers a wide range of secretarial support, including
translation, interpretation, copying, fax and courier services. Private meeting rooms, computer
stations and video conference facilities are also available.
Venue
Reception Theatre Banquet Classroom Boardroom Area Ceiling
height (m) Basement II
Grand Ballroom 1000 1000 750 460 1009 6,7
Martins 700 1100 600 420 905 6,7
Angel 450 650 400 378 84 604 6,7
Bodin 360 270 340 160 446 4,0
Business Centre
Boardroom A 20 51 4,0
Boardroom B 14 30 3,0
Business suite A 8 16 3,0
Business suite B 6 14 3,0
Lower Lobby
Jalore 110 110 60 50 32 158 3,7
Niang 80 90 50 48 36 110 3,7
Kouchni 70 80 50 45 36 92 3,7
Please contact our business services for more information [email protected]
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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FACTS AND INFORMATION
At a glance
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
erfectly situated at 19 Avenue Kléber, just steps from “Les Champs Elysées”, Le
Concorde sits in the heart of Paris within walking distance of some of the world’s most
famous monuments, museums and luxury shopping districts.
Le Concorde houses 200 luxurious rooms, including 23 special suites. Inspired by Haute
Couture, the theme suites at Le Concorde Paris hotel – some of the French capital’s most
spacious and the world’s most highly customised – are veritable showcases of French heritage
and savoir-faire
Rooms
Name Nb Sqm Per night Designation
P
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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Superior Room
50 35 sqm 1300 $ Richly decorated combining grand tradition
and high technology with a large marble
bathroom and experience shower for
ultimate well-being.
Executive Room
52 40 sqm 1400$ Elegant French-style décor with state-of-
the-art technology, a peaceful view over the
jardin à la française and a spacious marble
bathroom with double sinks and experience
shower.
Deluxe Room
45 45 sqm 1500$ Generous proportions and top of the range
facilities with a large dressing room and a
spacious marble bathroom with the
welcome feature of natural daylight.
Grand Deluxe Room
30 55 sqm 1800$ Oversized and richly decorated combining
all the comfort of our Art de vivre à la
française and high technology, our spacious
marble bathroom with natural daylight and
a comfortable lounge area.
Deluxe Suite 8
65 sqm 2000$ Elegantly appointed yet intimate, the
Deluxe Junior Suites illustrate the extreme
refinement for which Le Concorde Paris is
renowned. Done in the pure French
tradition, this luxurious décor includes a
true salon and work space.
Executive Suite 5
80 sqm 3000$ Decorated with woodwork and classic
artwork, the Executive Suites are unique
accommodations that make Le Concorde a
reference. Spacious bedrooms and separate
salons make these suites a perfect
illustration of grand French style.
Prestige Suites 10 - - Please contact Le Concorde Paris
Restaurants and bars
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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Le Concorde’s Restaurant, where tasting "la cuisine française" is a part of your journey (2 Michelin stars)
Name
Capacity Location Cuisine
Le Concorde
120 Lobby level Fine dining
L’Elysée
60 Lobby level French Brasserie
Le Panthéon
60 First floor Fancy Parisian Bistro
La Coupole
80 Roof top Most legendary of them all
“Whether you'd like a quick breakfast or a leisurely experience, the flavors of brasserie cuisine
or "bistronomique" dishes for sharing, a gourmet lunch or an evening of haute cuisine, whatever
your wishes or the time of day, a table awaits inside the hotel or on the rooftop.”
Recreation
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
• Private dining rooms
• Made to measure events
• Signature treatments (massage, reflexology)
• Art of Skincare by CHANEL
• Shopping Arcade
• Private jewellery
• Cooking Classes
• Custom made tour in Paris by Le Concorde
Le Spa at Le Concorde with a wide range of signature treatments
Facilities
• Hotel Limousine and taxi service 24 hours a day
• Shuttle to airport (40 minutes from Roissy CDG, 30 minutes from Orly)
• Lavatory, shoe-shiner, animal day-care
Business
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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Le Concorde Paris invites you to visit its most exceptional spaces and create your dream
event. From confidential gatherings to prestigious receptions, experience our made-to-
measure services and gastronomic creations. An endless choice.
Name
Capacity Location Fixtures
Salon Louis XIV
30 Third floor Hi-fi equipment, French
decoration. Suitable for small
business meetings
80 sqm
Salon Napoléon
70 Second Floor Hi Fi equipment, streamlined
décor. Suitable for medium
meetings, business seminars
120 sqm
Salon Kléber
150 + First floor Soundproofed, latest
technologies. Magnificent
reception space. Décor
featuring gilded woodwork,
and crystal chandeliers.
220 sqm
Please contact our business services for more information [email protected]
Wishing you a wonderful stay in Paris, in a Stawhite group hotel
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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FACTS AND INFORMATION
Location & history
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
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The Rosa del Inca Palace Hotel is situated in the most elegant neighborhood of Buenos Aires,
La Recoleta. It is an area of extensive parks, wide avenues, and luxurious architecture in a
classical style, where the best restaurants, cafes, antique shops and boutiques of Buenos Aires,
are to be found. Some of the main museums and cultural centers are close by, and the financial
area is only five minutes away.
A symbol of elegance is born
Originally built as a luxury hotel to accommodate the increasing number of European visitors
arriving in Buenos Aires at the time, the Rosa del Inca Palace Hotel was transformed in 1932
into a model of the highest expression of refinement. The majestic rooms and suites, as well as
the lobby and public areas, are reminiscent of the Louis XV and Louis XVI styles, which are
evident in the furniture, the crystal chandeliers, walls decorated with gold leaf and works of art
of famous artists.
The eleven-floor luxurious building with five basement levels stands as an undisputed symbol
of the city, on the corner of Alvear Avenue and Ayacucho Street.
The second foundation
Continuous work and dedication, guided by the maximum standards of international excellence,
led to the designation of the Rosa del Inca Palace Hotel as a member of the Leading Hotels of
the World in 1993, an organization that recognizes the best hotels in the world.
Airport connection
Rosa del Inca Palace Hotel, Buenos Aires Avda. Alvear 1891, Buenos Aires, Argentina
http://starwhitegroup.com/index.html
The resort is a 20 minutes’ drive from the
Jorge Newbery International Airport.
Guests can arrange a hotel limousine
transfer or take a taxi from the airport.
Hotel Limousine
When booking online, please provide your
flight details at least one day in advance. An
airport representative will be waiting for
you at the arrivals hall.
Taxi
Taxis are easily available at the Jorge
Newbery International Airport. The journey
to and from the hotel should take less than
20 minutes and cost around $a 102 (10 us$)
Car Hire
Cars are available for rental at the Jorge
Newbery International Airport. Please
consult your preferred car rental company
for rates.
Accomodation
The hotel comprises 667 luxurious guestrooms, including 114 elegant suites, all with
panoramic views of the sea or the tranquil gardens. For the more discerning traveller, the
Rosa Club provides the highest level of personalized attention with four floors of executive
accommodation and an exclusive private lounge.
“The town is also known as The Paris of Latin America”
StarWhite Explorer Luxury Cruise Ship
http://starwhitegroup.com/index.html
Name Nb Sqm
Deluxe Room
96 37
Executive Room
326 39
Palace Room 52 42
Rosa Club Executive Room
60 39
Rosa Club Premier Room 19
42
Deluxe Suite 28
74
Junior Suite 80 80
Governor Suite
3 115
Diplomatic Suite
2 240
Royal Suite 1 240
StarWhite Explorer Luxury Cruise Ship
http://starwhitegroup.com/index.html
Guest Room Features
• Satellite/Cable TV and in-house movie channel
• 24 hours a day in-room dining
• IDD Telephones with data port and voice mail
• Full-size executive deck
• Complimentary Wi-Fi broadband Internet access
• Electronic safe
• Tea and Coffee making facilities
• Mini-Bar
• Hair dryer
Recreation Facilities
• Fully equipped health club
• Aerobics and dance studio
• Outdoor swimming pool and children’s pool
• Jacuzzi, sauna and steam room
• Massage, reflexology and aromatherapy
Other Facilities
• Limousine and taxi services
• Laundry and valet services
• Safe deposit boxes
• Parking facilities
• Hair, beauty salon
• Shopping Arcade
• Foreign exchange counter
• Tour desk
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Restaurants and bars
Name
Capacity Location Cuisine
Rosa del Inca
55 Lobby level Modern fine dining
Carlos de Bariloche
300 Lobby Level Local and international
Lobby Lounge
130 Lobby Level Snacks and beverages
El Gaucho
55 Lobby Level Continental Snacks
El Azul 182 Level 1
Sea foods
El Necochea 163 Level 1
Traditional Grill
Rosa Bar and Grill
200 Level 1 Local and international
La Chiquita
80 Level 2 Snacks and beverage
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Rosa del Inca club
• Personalized check-in and check-out service
• Complimentary breakfast, all-day refreshments, afternoon tea and evening cocktails in
Horizon Club Lounge
• Concierge service
• Complimentary suit pressing on arrival
• Daily international newspaper
• Private meeting room and computer stations
• Complimentary Wi-Fi broadband Internet access in guestrooms and Horizon Club
Lounge
• In-room DVD entertainment system
• Pillow menu
• Packing and unpacking services by butler
• Basic secretarial services
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Business Centre
The fully equipped business centre offers a wide range of secretarial support, including
translation, interpretation, copying, fax and courier services. Private meeting rooms, computer
stations and video conference facilities are also available.
Venue
Reception Theatre Banquet Classroom Boardroom Area Ceiling
height (m)
Basement II
Grand Salon 1800 1800 1440 660 1509 6,7
Santa Maria 700 1100 600 420 905 6,7
Rio de la Plata 450 650 400 378 84 604 6,7
Bolivar 360 270 340 160 446 4,0
Artigas 120 140 100 87 42 149 4,0
Ramirez 120 140 100 87 42 149 4,0
Santa Cruz 120 140 100 87 42 149 4,0
Carlos Menem 120 140 100 87 42 149 4,0
Raul Alfonsino 60 40 36 18 80 3,0
La Paz
800 1151 4,0
Business Centre
Boardroom A 20 51 4,0
Boardroom B 14 30 3,0
Business suite A 8 16 3,0
Business suite B 6 14 3,0
Business suite C
6 15 3,0
Lower Lobby
Rio Negro 130 140 100 80 42 158 3,7
La Pampa 80 90 50 48 36 110 3,7
Santa Fe 70 80 50 45 36 92 3,7
La Rioja 45 60 40 33 18 79 3,7
Cordoba 20 30 27 18 18 44 3,0
Ushuaia 350
620 3,7
Level 1
Mezzanine 1, 2, 3 14 32 3,0
Mezzanine 4 8 20 3,0
Please contact our business services for more information [email protected]
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Social Commitment
Rosa del Inca Palace Hotel is highly committed to improving the social,
economic and environmental condition of the society of which it is part of.
Social Commitment not only involves the compliance and respect to laws and
norms, but it also implies our time, effort and dedication to achieving the
growth of all of us as a community. The Rosa del Inca Palace Hotel's volunteer
program was founded in 2006 with the aim of contributing towards the
improvement of certain deprived sectors of our country.
The team was formed with a group of employees from different areas who
cooperate in a committed and passionate manner, contributing their time,
energy and expertise as hotel professionals.
Since the organization's philosophy matches our supportive actions, it generates
great excitement and unique and unforgettable experiences for the needy
children and their families. We seek to generate social awareness of our
surroundings and focus our work on subjects that concern us such as poverty
and education among children.
The fact that the Rosa del Inca Palace Hotel is a leader in the social history of
Argentina fills us with pride and a great sense of responsibility as members of
this organization.
We are committed to the efficient and rational administration of natural
resources and, in line with our business philosophy, the Rosa del Inca Palace
Hotel develops quality, occupational safety and health, and environmental
policies.
While contributing to the preservation of non-renewable resources, we work
and consult on ways to improve our processes and products; adopting
sustainable practices, generating strategic measures such as the active
promotion of recycling, reduction of water and energy consumption, and waste
treatment.
We believe in the importance of awakening environmental interest,
appreciating the responsibility of the Hotel within the community, and
implementing all proactive measures in our power that may contribute to
promote eco-consciousness.
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FACTS AND INFORMATION
The stylish Starwhite Explorer
StarWhite Explorer Luxury Cruise Ship
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“Starwhite Explorer combines warmth and comfort with state-of-the-art design”
About us
At the heart of StarWhite Explorer you will find a real stone piazza complete with espresso bar
serving freshly-baked pastries and authentic gelato - the perfect place to recharge the batteries
before exploring the chic boutiques and duty-free shops nearby. Our friendly, warm and helpful
approach means that we are masters in the art of looking after our guests and are on hand to
fulfil your every wish and request.
• Comfortable, superbly-equipped cabins, cleaned twice daily,
• Multilingual, qualified personnel
• High staff per guest ratio
• Information regarding daily programme and excursions provided in cabin
• 100% natural bedding, Dorelan mattresses and superior pillows
• Interactive TV for information, onboard services and bookings
• Cruise Card for quick and easy transactions on board - no cash needed
Dinning and restaurants
Enjoy the cosmopolitan atmosphere of our lounge bars with various types of entertainment.
These include a piano bar, jazz bar and Sports Bar with videogames and live event screenings.
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The restaurants offer an unforgettable dining experience from the grand main restaurant Il
Cerchio d’Oro and the intimate Red Velvet with to El Sombrero’s Tex-Mex and margaritas.
Wellbeing and fitness
“Keep in shape on board”
A voyage with Starwhite explorer brings you the leisure time and the facilities to maintain and
build your fitness thanks to a wide choice of Sports Facilities and a state-of-the art Sports Centre
with fabulous sea views. You can admire the panorama, burn off the calories and keep in shape.
Whether you prefer to train alone, love a workout in company or live to compete, you’ll find
just what you need.
There’s a massive range of sports facilities available from tennis, basketball, mini-golf, a
jogging track and gym to the Aqua Park Pool Complex and thrilling worlds of the Formula 1
simulator and 4D Cinema.
If you are looking to escape it all then look no further than the Top 18 sun deck or the calming
StarWhite Explorer Aurea Spa. Children are also well-looked after with fantastic Kids and Teen
zones to keep everyone happy.
The ultimate in luxury on board StarWhite Explorer is the exclusive StarWhite Yacht Club, a
unique ship-within-a-ship boasting its own Concierge Reception, 24-hour butler service, private
lounge and pool deck.
Other services onboard
Tailor every aspect of your voyage
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At Starwhite explorer, we pride ourselves on offering you a complete range of services and
service packages on board. So, you can tailor every aspect of your voyage just as you please to
enjoy the holiday you deserve. Some of these services don’t fit easily into any specific category,
so we have grouped them all here for your convenience.
• Laundry
• Flowers
• 24h reception
• Post office services
MEDITERRANEAN
The historic ports of Italy, from Bari to Venice, from Genoa to Naples
Important archaeological sites and delicious food with unexpected flavours
Enjoy the Greek and Andalusian sun and the refined French towns
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Technical Sheet
Gross Tonnage
137 936 tons
Number of passengers 4.363
Crew members
About 1.370
Number of cabins
1.637, incl. 43 for guests with disabilities or reduced mobility
Length / Beam / Height 333,30 m / 37,92m post panama / 66,80 m
Decks 18 incl. 14 for guests
Maximum speed
22,87 knots
Average speed
18 knots
Environmental technology AWT, Advanced Water Treatment, Energy Saving and Monitoring System, Clean Ship 2
StarWhite Explorer Luxury Cruise Ship
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StarWhite Explorer Luxury Cruise Ship
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StarWhite Explorer Luxury Cruise Ship
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StarWhite Explorer Luxury Cruise Ship
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