QlikView Overview
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
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Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
A New Kind of Software Company
• Leader in Business
Discovery – user-driven BI
• 26,000+ customers in
100 countries
• 1,400 global partners
• 1,400 employees across
28 offices in 23 countries
• No. 1 fastest-growing
enterprise technology
company (ZDNet)
• Change Their World Grant
and Philanthropic Programs
Broad Base of 26,000 Customers
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
Mobile DevicesSearch
Innovations Are Remaking Markets
BICRM
SIMPLICITYSIMPLICITY SIMPLICITY SIMPLICITY
PageRank
SearchiPhone/iPad SAAS-based
CRMBusiness
Discovery
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikTech: Gartner 2013 BI
Magic Quadrant Leader
• Data Discovery now
mainstream: All leaders now
have an offering, validating
the market we pioneered
• QlikTech in leader quadrant
for third year
• Customers’ choice for
implementation ease
and ROI
• Customers report strong
delivery of business benefits
Magic Quadrant for Business Intelligence Platforms:
February 2013
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
The Empowered Consumer
MobilitySearch
Social Networking Apps
The Empowered
Consumer
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
Business Discovery:
Business User-Driven BI
Insight
Everywhere
App ModelRemixability
and ReassemblySocial and
Collaborative
Mobility
Finance HR
Sales
Marketing
IT
Production
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
STACK
VENDOR BI
• Managed
reporting
END USER
• Pre-calculated
dashboards
OPERATIONAL DATA SOURCES
IT DEPARTMENT
REPORT-CENTRIC ARCHITECTURE
(IT-driven, tightly controlled)
IT ROLE
• Data preparation
and governance
+• Responsible for
building all the
analyses
The Evolving BI Landscape
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
The Evolving BI Landscape
and IT’s Changing Role
STACK
VENDOR BI
• Managed
reportingIT ROLE
• Data preparation
and governance
+• Enable business
users to create
their own
analyses
IT ROLE
• Data preparation
and governance
+• Responsible for
building all the
analyses
END USER
• Pre-calculated
dashboards
BUSINESS USER
• Self-service
analysis
• Create analysis
relevant to specific
business problems
• Change analysis
on the fly
QLIKVIEW
• Dynamic
dashboards
• Search live data
• Any device
OPERATIONAL DATA SOURCES
IT DEPARTMENT
REPORT-CENTRIC ARCHITECTURE
(IT-driven, tightly controlled)
BUSINESS DISCOVERY ARCHITECTURE
(Business user-driven, self-service)
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
Social Business Discovery
Co-create Communicate Explore Together
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikView on Mobile
Engaging
User Interface
One QlikView,
Any Device
Complete
Business Discovery
ExperienceLive Data
Manageable
And Secure
QlikView
On Mobile
Not Just Gorgeous,
But Genius
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikView on Mobile:
The HTML5 Advantage
• Delivers the same QlikView
experience across
mobile devices
• The same analytic apps
work on all devices
• Reduces IT’s support burden
• Secure: Data is stored on
the server, not the device
EXCEL SQL SAP ERP
ORACLE SALESFORCEDATA
WAREHOUSEINFORMATICA
Finance
Marketing
Sales
Operations
Pre
sen
tati
on
QLIKVIEW
WEBSERVERBUSINESS DISCOVERY APPS
Ap
plicati
on
QLIKVIEW
PUBLISHER
BUSINESS USERS
IT Admins
QVW; QVD files
Windows
Based
File Share
(Optional)
Custom connectors; ODBC;
OLEDB; QVX; XMLThird-Party
Integration:
• Informatica
• Dell
• Boomi
• Sybase
• Google BigQuery
• and many more…
Security
Integration:
• Windows Server
• Tivoli Software
• IBM
OPERATIONAL DATA SOURCES
Data
Access
QlikView Business Discovery Platform
QLIKVIEW
SERVER
Data / Business
Analysts Developers
QLIKVIEW
MANAGEMENT
CONSOLE
QLIKVIEW
DEVELOPER
Windows IIS
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• Metadata “the QlikView way”: simple, practical, effective
• Rapid, on-the-fly deployment
• Boosts IT’s data governance capabilities
• Enhances business user confidence in their data
QlikView Expressor
BUSINESS USER
QLIKVIEW
OPERATIONAL DATA SOURCES
IT DEPARTMENT
ERP
Oracle
Salesforce
DW
Excel
SQL
SAP
QLIKVIEW
EXPRESSOR
QLIKVIEW
DATA GOVERNANCE
DASHBOARD
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
• Associative Business Discovery
for Big Data
• Seamlessly combines Big Data with
other data sources
• Massive data scalability
• Easy to implement
• Rapid Big Data app development
QlikView Direct Discovery
MACHINE, WEB
AND CLOUD
DATA
HADOOP
CLUSTER
OPERATIONAL
SYSTEMS
DATA
WAREHOUSE
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikView: Number One in Performance
and Total Cost of Ownership
*Gartner: BI Platforms User Survey, 2011
is #1 in: Performance
Satisfaction with development tools
Lowest total cost of ownership
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikView: Number One
in Visual Analysis and Mobile BI
*BARC: BI Survey 11, October 2012
Visual analysis
Innovation
Agility
Shortest project length
Mobile BI
Lowest cost
Lowest cost per seat
Lowest number of administrators per seat
Visual analysis
is #1 in:
BI Giants
Visual Analysis &
Data Discovery
Vendors
Dashboard
Vendors
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikTech Hits Top 3
in Forbes Fast Tech 25
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
Enterprise Deployments
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikCommunity: Strength In Numbers
• Self-service BI requires
self-service support
• Leverages the expertise of
88,000 users
• Vibrant, thriving online global forum
at community.qlikview.com
• Most-visited and active user
community in the BI industry
• Free apps and best practices
• Significant QlikTech employee
participation
QlikCommunity
Membership
Through December 2012
88,000
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
QlikMarket:
The QlikView Partner Showcase
• Discover new partner
solutions built on the
QlikView Business
Discovery platform
• Applications, connectors
and extensions
• Industry-specific
solutions
• Over 210 Partners
paticipating
• 2-3 new solutions
approved each week
Dated February 8, 2013co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
Summary
• Gartner: "QlikView is the poster child for
a new end-user-driven approach to BI.”
• The QlikView Business Discovery platform
delivers self-service BI that simplifies
decision making for business users
• QlikView social Business Discovery puts
the social and collaborative experience
front and center
• QlikView on Mobile delivers anywhere,
anytime access on virtually any deviceMore
• Over 26,000 customers in 100 countries
Thank you!
Dated November 1, 2012. co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
Appendix #1:
Customer Case Studies/Template
Dated November 1, 2012. co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
World leader in 3D design, engineering and
entertainment software.
Challenges
• Link departmentalized BI efforts under one corporate umbrella
• Grow a strong BI competency center
• Provide more intelligence, deliver more data and allow for velocity
through the user base, without traditional BI’s years or months of waiting
Solution
Deployed QlikView as the company’s worldwide enterprise standard for:
• Functional dashboards across the enterprise
Results
• 56 dashboards in less than one year for more than 800 business users
• Consolidated over 25 years of customer and product data from multiple
sources, including SAP, into QlikView
• Increased visibility for more strategic sales, customer service and
revenue opportunities
56 GLOBAL DASHBOARDS IMPLEMENTED WORLDWIDE
Dated November 1, 2012. co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
Consumer electronics and technology products giant.
Challenges
• Existing BI tools required expert skills to use
• No visibility of each site's operating ratio, component losses,
human resources structures, and cost/performance analysis
Solution
Deployed QlikView for:
• Integrating with strategic business process re-engineering
• Delivering real-time shop-floor data visualization to local
and international offices
• User-level interaction allows rapid data drill-down
on productivity metrics
Results
• Zero-wait visibility of each site's operating ratio, component losses,
human resources structures, and cost/performance analysis
ZERO-WAIT SHOP FLOOR DATA VISUALISATION
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U.S. health insurer covering 131,000 members in 14 states
Challenges
• Required performance trends and KPI analysis on 140 million
subscriber and provider records
• Needed to integrate Oracle, SQL Server, Access, and Paradox data
Solution
Deployed QlikView for:
• Claims processing and provider reimbursement analysis
• Claims representative customer satisfaction tracking
Results
• Deployed in under two weeks
• Improved profitability through dramatic data accuracy improvements
• Increased customer satisfaction
140 MILLION DATA RECORDS DEPLOYED
IN UNDER 2 WEEKS
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Subsidiary of PepsiCo, Inc. and manufacturer
of industry-leading sports drink Gatorade.
Challenges
• Sought real-time sales data to proactively respond to market changes
• Wanted to improve reporting time
• Needed to handle tens of millions of data records
Solution
Deployed QlikView to analyze:
• Sales and profitability by account
• Sales expenses
• Billing
Results
• Reduced reporting time from 1-4 hours to 3 minutes,
saving $237 per employee, per report
• Gained real-time visibility of company-wide sales performance
• Realized full return on investment in four months
TENS OF MILLIONS OF DATA RECORDS
REPORTING TIME REDUCED FROM
1-4 HOURS TO 3 MINUTES
$237 SAVED PER EMPLOYEE, PER REPORT
Dated November 1, 2012. co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
The publicly-funded healthcare system of England,
providing the majority of healthcare in the country.
Challenges
• Needed to consolidate, visualize and analyze financial data across
all regional NHS hubs
• Wanted to reduce contract spend throughout NHS supply chain
Solution
Deployed QlikView to regional hubs and financial personnel nationwide for:
• Benefits reporting
• Spend vs. cost analysis
• Supplier and purchaser analysis
• Organizational benchmarking analysis
Results
• $66 million in procurement cost savings over two years
• Improved regional hub performance through better data insight
• Significant reduction in management time spent on reporting and analysis
$66 MILLION IN PROCUREMENT COST SAVINGS
Dated November 1, 2012. co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
World’s largest manufacturer of audio, video, communications,
and IT products for consumers and professionals.
Challenges
• Infinite number of analytical “questions” with too much data
to address quickly
• Years of historical data trapped in dozens of different systems
Solution
Deployed QlikView across seven key functions, including:
• Finance
• Sony Style shops
• Marketing
Results
• A single BI environment for the first time
• Complete integration of SAP BW, Oracle, and SharePoint data
A SINGLE BI ENVIRONMENT CONSOLIDATING
DATA FROM DOZENS OF SYSTEMS
Dated November 1, 2012. co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
One of the largest electronics and services companies in the
world.
Challenges
• Call centers in eight countries handling 60,000 calls a month
with no universal KPI tracking system
• Little insight into outsourcing partner performance and its
effects on the bottom line
Solution
QlikView deployed as the BI standard to key European call centers
within three weeks to measure:
• Service and support KPIs
• Repairs tracking
• Spare parts services
• SLA measurement
• Guarantee cost analysis
Results
• Handling 100+ GB of data with single digit response times
• Complete independence from IT resources, freeing IT up for other projects
ANALYZES AND VISUALIZES DATA FROM
60,000 CALLS A MONTH
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World's largest car rental company,
with 8,000 locations in 150 countries.
Challenges
• Needed a visual solution to facilitate full integration
of historical financial data
• Identify new offers and services that could improve
customer care and responsiveness, thereby increasing
business results
Solution
Deployed QlikView enterprise-wide to Finance and
Operations for:
• Multiple dashboards for instant reporting to
Management Control
• Daily reports for business-critical financial reporting
• Vehicle fleet management tools
Results
• Streamlined the entire structure of decision-making and
planning at Hertz Spain
• Immediate market seasonal scenario visualization,
allowing for better business planning and reaction time
MULTIPLE DASHBOARDS FOR INSTANT
REPORTING TO MANAGEMENT CONTROL
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Appendix #2:
Some Customers in Portugal
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Area for graphic
CIMPOR
QlikView PORTUGAL
UNICER
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BCP
QlikView PORTUGAL
GALLO
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ACP
QlikView PORTUGAL
ANF
Dated November 1, 2012. co n su l t o r i a e so l u çõ e s i n f o r mát i ca s
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