SAP Mobile Solutions Proven Solutions for Maintenance and Operations
Raj SinghBusiness Development Director
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Agenda for Today
• Why Mobilize?• What Processes to Mobilize?• Who else is Mobilizing?• Why SAP and Why Now?• Next Step: Building a Mobility Strategy
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SAP Process Applications
FOCUS§ Exclusively focused on mobility for over a decade§ Deep industry & business process knowledge in industries such as :
§ Utilities, Oil & Gas, Life Sciences , Manufacturing and many others§ Over 600 Customers in 39 countries§ SAP’s Mobile Co-Innovation Solution for EAM and CRM Field Service
FLEXIBILITY§ Any ERP system, network, device or peripheral, optimized for SAP, Maximo§ Custom-tailored development, configuration and deployment approach
PRODUCTS & TECHNOLOGY§ Leading development, implementation and management tools§ Highly configurable and extensible application approach§ Regarded by analysts as leader and best-in-class in the category
COMPLETE SOLUTION ORIENTATION§ Unmatched integration expertise to complex systems§ Far-reaching and diverse partner ecosystem§ World-class services team§ Expert technical support
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Typical approach – from paper to ‘in-house’ electronic form
Paper• Unnecessary foot traffic & data entry efforts• Longer cycle times to update backend• Errors and missing data (hidden work)• No access to backend data at the point of performance• No way to enforce work execution processes• Reduces available work time
Electronic Forms
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Mobile Simplifies Work Execution
þ Eliminates paper!
þ Ensures data accuracy and quality
þ Increases workforce utilization
þ Improves asset utilization
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Solutions for a Broad Set of Use Cases
§ Work Order management
§ Inventory management
§ Operator rounds
§ Inspections
§ Equipment maintenance
§ Field generated work orders
§ Buildings and Grounds maintenance
§ Calibrations§ Asset auditing§ Create work requests and
notifications§ Time and Attendance§ Viewing of advanced content§ Signature capture
§ Asset condition monitoring§ Outage management and
repair§ Vehicle maintenance§ Meter management§ Equipment installation§ Construction§ Turnaround & Shutdown
Management§ Capture GPS coordinates
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True Cross-Platform Support
• Full support for each platform’s unique features and controls
• Native application look and feel simplifies training
§ No cross-compiling of application code for every platform
§ No need for separate development environments and skill sets
§ Easy configuration, support and modifications
Native User Experience Single Set of Business Logic
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High Reliability and Scalability
100% availability in and out of wireless coverageSeamlessly roam among networks (WiFi, Cellular)
Full application functionality and full access to asset and work-related data in the offline mode
Scalable to thousands of users and large data setsFast synchronization timesEfficient use of networks and server resourcesSupport for server clusters and load balancing
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Proven Process Application Portfolio – for SAP
Asset Management�Access to asset location,
repair history, work order details, materials needed �Complete Work Orders and
capture all relevant data�Create Notifications or Work
Orders on the spot�CATS - time & attendance�Guided workflow
Material Management�Speed receipt and back-
order reporting to-and-from shipping/receiving �Perform physical and
cycle counts quickly�Accept & distribute
incoming materials by PO
Field Service�Manage service orders
and create confirmations�View, look up, update and
transmit�Record status, materials,
problems, actions, expenses, customer signatures and more�View all relevant customer
data
�Condition Monitoring�Take measurements and
readings�Historic standards and
safe ranges�Generate notifications
on-the-spot�Trend readings, points
and sequencesto avoid emergencies and outages
SAP Work Manager SAP Inventory Manager
SAP CRMService Manager
SAP Rounds Manager
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Empowering field workforceSAP Work Manager
Uses Cases� Enable the maintenance side of your business� Install and geo-tag equipment, including meters� View asset schematics, history, dependencies� Execute to guided workflows� Generate notifications and work orders
on-the-spot� Report worker’s status, progress and location
Business Value� Increase plant and equipment performance� Improve workforce productivity and safety� Reduce overtime and cost of maintenance� Promote a 360° view of operations� Reduce unplanned downtime
Keeps the drills running, trucks hauling, and conveyors rolling
SAP’s industry leading mobile app maintains, inspects and repairs mission critical assets
SAP insights and referencesCompanies that monitor asset performance in real – time can improve their asset productivity by up to ~36%
uses SAP Work Manager to maintain its plants, pipelines and exploratory sites
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Empowering the field workforceSAP Visual Enterprise Viewer
Uses Cases� Deploy with Syclo workforce products to maintain, inspect,
repair, install, remove, select and order parts � View, zoom, pan and rotate interactive 3D part and asset CAD
assemblies� Play step-by-step component animations and work instructions
Business Value� Eliminate inaccuracies and lost time associated with language
differences, paper based transactions, and undocumented part histories
� Increase plant, network and fleet performance� Improve workforce productivity and safety� Reduce overtime and cost of maintenance� Reduce unplanned downtime
Keeps the lights on, the water running and the furnaces burning
SAP’s industry leading mobile app for viewing and interacting with 3D part and asset schematics
SAP insights and referencesCompanies visualizing their enterprisereduce complexity and improve productivity
25% Reduction in Time to Develop Content
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Empowering field workforce SAP Inventory Manager
Uses Cases� Manage parts and ore inventories� Perform cycle counts� Receive, transfer, issue and adjust� Manage parts during inspections, maintenance,
repairs
Business Value� Keep inventory moving� Ensure mission critical parts are available when
needed� Prevent obsolescence� Control/manage theft and shrinkage� Reduce inventory carrying costs
Keeps your valuable parts and spares under control and ready to respond
SAP’s industry leading mobile app for handling and managing parts in the warehouse and the field
SAP insights and referencesCompanies that mobilize inventory management can reduce their manpower hours by 75%
Sped cycle count times by ten times by using SAP Inventory Manager
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Empowering field workforce SAP Rounds Manager
Uses Cases� Take measurement points� Conduct operator rounds� Perform maintenance inspections� Execute environmental, health, fire and safety
inspections� Execute compliance inspections
Business Value� Prevent/reduce production stoppages/ delays� Prevent and reduce safety incidents� Reduce maintenance costs� Increase regulatory compliance
SAP’s industry leading mobile app collects meter readings, inspects assets, promotes compliance
Manages risk and prevents the unacceptable
SAP insights and referencesCompanies that monitor asset performance in real – time can reduce Un-Planned Downtime Or Outages by up to ~55%
uses Rounds Manager to improve condition monitoring efficiency
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BPMultinational Oil and Gas company with Chemical Plants
Business Challenges� In rugged and hazardous environments where
materials are highly combustible� Highly regulated and must meet safety and
compliance standards� Wireless on industrial sites is very noisy � During Turnaround, Execution Management is “blind”
much of the time to progress, issues, exceptions…. � Plant outages and downtime very expensive
nBenefits� One hour of time savings per day per employee� Improved regulatory compliance� Cut cycle time for turnarounds by 10%� Reduced resources for Turnaround Execution (up to
15%) and reduced planned timescales (up to 5%); Reduced risk of TAR overrun
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Syclo SMART Inventory Manager to control inventory in the warehouse
Syclo SMART Rounds guides plant workers to collect data and status
Syclo SMART Work Manager to control work orders in the plant – maintenance history, scheduling, etc
Syclo SMART Task Tracker for real-time tracking of turnaround work & sign-offs
Syclo Isolations Tracker to ensures that work is conducted in right order and that all work permits have correct status
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Deployed to thousands of users worldwide using a variety of devices; Integration into multiple back-ends: SAP, Primavera, Maximo, OSI PI
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Key Benefits:• Paperless Warehouse Management process• Identified discrepancies in stock data by eliminating over
300,000 duplicate records• Complete visibility into stock and visual information on items
through barcode tags• Accuracy in Stock Count data through electronic data capturing• Better manageability of stock between all stores
DynCorp International for UAE Armed Forces
Challenges:• Warehouse Management operation for a Central Storeroom of approximate size of
12,000 sq.mt and over 50 Group and Satellite Storerooms • Inefficient stock count due to massive volumes – Over 600,000 Stock Items• Lack of stock visibility• Tedious stock replenishment and transfer process between Central and Satellite
Stores• Poor binning of items on receipt• Lack of information on item details visually
Profile:DynCorp International is a global government services provider in support of U.S. national security and foreign policy objectives, delivering support solutions for defense, diplomacy, and international development
Implemented Solution:• SAP Syclo Inventory Manager implementation
across all storerooms• Barcode Tagging of Items and Bins• Electronic Cycle Count for all items• Easy receiving and tagging of new items
through barcode printing from mobile printers• Managed Transfer process among stores
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TeşekkürlerRaj SinghBusiness Development DirectorSAP Global Process Mobility SolutionsMobile +971 (0)56 141 9764Email: [email protected]