Page
Number
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1 11 1.2 Principles of open data, open standards and open
APIs will be ingrained in the designs of all information
systems.
How do you ensure all the systems provide open standards
APIs? Do you want to have tools / solutions that can enforce
open APIs that ensure inter operability between multiple
Application systems?
SI should propose suitable technical
solution based on requirements.
2 12 1.2 Compliance with Industry Open Standards As per mentioned in the RFP document, department has the
rquriement of the solution which are in principles of open
data, open standards and open APIs will be ingrained in the
designs of all information systems.
So taking this into consideration, we suggest that BPM based
workflow management System should be compliant to
industry open standards such as BPEL, BPMN, WFMC, etc.
SI should propose suitable solution as
per industry standard formats.
3 12 1.2 Industry Standard Open Formats Since the Document Management System will be storing
critical documents of various departments & citizens which
need to be archived for long term, so is the department
looking at archiving documents in PDF/A format which is an
open ISO standard for long term archival and is now
becoming de-facto standard in most government projects in
India.
Please confirm.
SI should propose suitable solution as
per industry standard formats.
4 14 1.4 Data is protected from unauthorized use and
disclosure. This includes, but is not limited to
protection of pre-decisional, sensitive, source
selection-sensitive, personal and proprietary
information.
Amendment : Data Security is a wide ranging term and has
many connotations. Can you please specify the specific
industry and government certifications like ISO/IEC 27018,
HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-
specific standards like Australia IRAP, UK G-Cloud and
Singapore MTCS.that would need to be demonstrated by the
vendor to be more specific. Also please add encryption of
data at rest and data in motion.
Data standards applicable to GoI are
identified and listed out in standards
document.
5 15 1.5 It shall also be the responsibility of the SI to upgrade
the systems to the relevant standards, whenever the
standards are revised, during the currency of the
contract
can Relevant standards be specified ? Can SI raise CR for
upgradation of system ?
It's part of the SI responsibility.
As per revised RFP
uploaded on
Content of RFP requiring Clarification(s)S.no Points of clarification Clarification
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6 19 Table 5 1. Promoting best practices in post-harvest activities
2. Establishment and management of Storage
&Market Yards
3. Ensuring the farmers get remunerative prices
4. Management of Rytu Bazaars
5. Administration of Agricultural Marketing
Committee
Reading all the functional requirements, it is written primarily
on how to facilitate closed auction for farmers produce
bought to a AMC. There are no full fledged functional
requirements for the rest of the objectives. Should the
Vendor take the responsibility to propose solutions to fullfill
the key objectives of the department?
Yes
7 21 3.2.1a Creation of Digital Content on best farm practices and
make it accessible through the PS Portal, mobile apps,
Krishi Vikas Kendras and MeeSevaKendras.Use of
IVRS in Kisan Call Centers to respond to specific
queries of farmers on farming-related problems
iii. Capture of crop condition through images taken
by the extension workers or the farmers using tablets
or the mobile phones, and providing expert advice of
scientists at the backend, communicated to the
farmer through the mobile medium.
iv. Forming Social Media Groups of Farmers to
enable sharing of best practices.
Can we assume under marketing, we have to provide place
holders for hosting best post harvesting techniques/practices
and make it accessible through the PS portal under, mobile
apps, Krishi Vikas Kendras and Meeseva Kendras, IVRS in
Kisan Call Centers, and also to use the extension workers to
capture the details of the crop name, approximate produce in
the respective units, approximate harvesting date and
minimum asking price from the farmer
Yes
8 22 3.2.1b Introducing modern SCM tools: An efficient supply
chain management is critical to both the department
in supplying the inputs like seed, fertilizers, plant
materials, fingerlings and semen but also to the
farmers in transporting their produce in the most cost-
effective and time-effective manner to the market.
Can we assume that under marketing, we will provide easy
discovery of authorized fertilizers, seeds, pesticides for
farmers to easily access them with transparent pricing and
buy them online ?
Yes
9 22 3.2.1d Analysis of soil health records of the last 5 years,
along with the crops grown during the period,
rainfall, irrigation, yield and other parameters, to
arrive at a plan for maximizing micro-nutrient
corrections, through focused interventions.
a) What’s the baseline/standards for soil health condition?
b) For analysis of soil health, what micro level focus is
required in area wise? Do we need to do soil analysis per
square kilometer/ village/mandal wise for all the districts in
Andhra Pradesh?
c) Do we procure the forecasted Rainfall information?
d) Do we need to create the batch jobs to run in regular
intervals?
a) Self explanatory
b) As per the standards provided by the
department.
c) No
d) Yes
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10 22 3.2.1d The following scenarios are prescribed as an initial
set to be designed by the SI and implemented using
the DataLyticsplatform, which is being established as
a component of the Core package of e-Pragati.
Question : Realization of these scenarios would need data
sources which may be external to what is presently available
to the government. Meteorological data , stock exchange data
etc may need to come from external data sources. What's the
plan to integrate this ?
a) Do we need to procure data like economic factors, crime
etc.?
b) Do we procure the suicide cases data?
More details about use cases,
methodologies, data acquisition and
management plan will be available in
Core/DataLytics RFP.
11 21 3.2.1a Creation of Digital Content on best farm practices and
make it accessible through the PS Portal, mobile apps,
Krishi Vikas Kendras and MeeSevaKendras.Use of
IVRS in Kisan Call Centers to respond to specific
queries of farmers on farming-related problems
iii. Capture of crop condition through images taken
by the extension workers or the farmers using tablets
or the mobile phones, and providing expert advice of
scientists at the backend, communicated to the
farmer through the mobile medium.
iv. Forming Social Media Groups of Farmers to
enable sharing of best practices.
Can we assume under marketing, we have to provide place
holders for hosting best post harvesting techniques/practices
and make it accessible through the PS portal under, mobile
apps, Krishi Vikas Kendras and Meeseva Kendras, IVRS in
Kisan Call Centers, and also to use the extension workers to
capture the details of the crop name, approximate produce in
the respective units, approximate harvesting date and
minimum asking price from the farmer
Yes
12 23 3.2.2 As the farmer's identity can be established through
use of Aadhaar or the Farmer Id generated at the
time of one-time registration at the Portal, the online
farms should not ask for the other details like
address, Sy no, mobile number etc
Amendment: Aadhar is not mandatory as per Supreme Court
Guidelines and then the only dataset that will be captured will
be with the name of the farmer. There is a potential for large
scale data duplication or unclean data. Recommendation is to
use biometrics(iris / fingerprint) at one time registration and
the cross verification of the same every time to ensure
accuracy. Add the need to incorporate a master data
management system which prevents de-duplication at
creation time amd can operate as the system of truth for all
farmer data.
People Hub unique id will be used to
manage all farmers data. More details
will be available in Core Pkg RFP.
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13 22 3.2.1d Prediction of commodity prices for the next 6 months
to 1 year, and disseminate the information to the
farmers, to enable them to take informed decisions
on storing their non-perishable agricultural produce
and sell them at the most appropriate time.
a) Is prediction of commodity prices only for significant non-
perishable agricultural produce or for all type of produce? Are
any crops shortlisted for price prediction?
b) Do we need to predict the price for state level / district
level / yard level?
c) Do we need to create the batch jobs to run in regular
intervals?
More details will be available in
Core/DataLytics RFP.
SI need to propose the suitable solution
based on requirements.
14 22 3.2.1d Real-time analysis of climatic conditions, early
detection of sporadic pests in AP and the neighboring
states and other pertinent parameters to predict pest
attacks on agricultural crops and
fish/prawn ponds and enhancing the preparedness
for the same through appropriate advisories to
farmers and by adequate stocking of inputs required.
a) Will we get the forecasted information of temperature,
moisture etc?
b) Any standards/baseline for adequate stocking of inputs
required?
c) Do we need to consider the Animal Husbandry also?
d) Do we need to create the batch jobs to run in regular
intervals?
More details will be available in
Core/DataLytics RFP.
SI need to propose the suitable solution
based on requirements.
15 22 3.2.1d Analysis of global commodity prices and provision of
advisories to farmers on the export markets to be
preferred for exporting grain and horticultural
products.
a) Do we procure the data for significant commodities across
the globe?
b) Do we need to consider the Aqua Culture crops also?
c) What are the crops that we need to analyze in Agriculture?
d) Do we need to create the batch jobs to run in regular
intervals
More details will be available in
Core/DataLytics RFP.
SI need to propose the suitable solution
based on requirements.
16 24 3.3 3.3 Deployment Model Amendment : Please specify the security standards
certifications specifically like ISO/IEC 27018, HIPAA,
FedRAMP, SOC 1 and SOC 2, as well as country-specific
standards like Australia IRAP, UK G-Cloud and Singapore
MTCS.
No change
17 24 3.3 3.3 The application and data shall be hosted in a
cloud data center located in India.
Amendment : No mention of environmental sustainability of
India based cloud data centers. Please add requirements of
environmental sustainability so that e-pragati can become a
model project for others to emulate by way of reducing
carbon footprint.
No change
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18 23 3.2.2 Regarding AADHAAR authentication As per mentioned in the RFP document, "Aadhar based e-
Authentication for the individuals citizens/farmers".
So in order to achieve the objective of integration with
Aadhar based e-Authentication, we recommend that the
mobile application should have the capability to capture the
citizen details by capturing QR code printed on Aadhaar card
and real time validation from Aadhaar server.
More details will be available in Core Pkg
RFP.
19 24 3.3 Who is responsible for procuring the Public Cloud Hardware,
Software and Big Data.
Big data is not the responsibility of SI.
20 22 3.2.1b Introducing modern SCM tools: An efficient supply
chain management is critical to both the department
in supplying the inputs like seed, fertilizers, plant
materials, fingerlings and semen but also to the
farmers in transporting their produce in the most cost-
effective and time-effective manner to the market.
Can we assume that under marketing, we will provide easy
discovery of authorized fertilizers, seeds, pesticides for
farmers to easily access them with transparent pricing and
buy them online ?
Yes
21 25 3.4 SI needs to integrate existing Legacy applications with
Primary Sector packaged applications. SI should
validate list of all the applications which shall be
integrated with PS mentioned in RFP.
SI needs to Conduct ‘due diligence’ on the identified
applications as to whether each of them can be
integrated with the PS Packaged Applications, with or
without appropriate modifications/ customization.
The following factors are needed to be considered in
this regard:
The application should have been developed on a
web-based architecture, using SOA, with centralized
databases
The application is certified from security and
functionality perspective
The development environment used by the
application is compatible with the target environment
of e-Pragati
Considering the tight timelines, will existing vendors provide
required SOA interface for the applications that needs to be
retained / integrated into PS framework along with in person
support, training and manual on these SOAs.
Yes, these will be provided by existing
service providers.
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22 23 3.3 Criterias for the selection of Public Cloud
Infrastructure should include in depth the security
and privacy offering, standard certifications and
attentations which are being followed in advanced
regions who already have matured and critical
applications deployed on cloud
Considering the criticality of the application, a kind
submission to the department to that they consider
appropriate certifications and attestations such as ISO 27001,
EU-US Safe Harbor framework SOC 1 and 2, PCI-DSS and
HIPAA for choosing the Public Cloud Infrastructure.
Minimum ANCI/TIA - 942 standard - 3
rated (or equivalent) India based cloud
DC shall be considered.
23 27 3.4 Eventually over a period of time, after existing server
and storage hardware attains EOL (End of Life),the
hosted legacy applications shall be migrated to cloud.
Amendment : Add requirement by specifying that preference
will be given to SaaS and PaaS offerings over IaaS. SaaS and
PaaS will greatly reduce dependency on SI for maintenance
and upgrades and make the application robust , truly cloud
integrated in pay as you go model. Please add requirement
for deployment of cloud accelerators to enable faster
migration of hosted legacy applications onto the cloud. Also
please specify that cloud services vendor has to guarantee
availability at 99.95% of the time. Cloud readiness of the on-
prem applications needs to be determined
SI has to select the appropriate model
or combination and, there will be no
preference to any model.
24 23 3.3 Cloud Data Center Please clarify the sufficient and necessary conditions for the
Cloud Data Center.
Cloud Data center should be available
within the India only.
The cloud should meet the SLAs.
25 23 3.3 Cloud Data Center Is it possible for application to be hosted outside India
accessing data hosted in India Data Centers through Secure
Mechanisms using concepts like Tokenization, Encryption etc
Cloud Data center should be available
within the India only.
26 25 3.4 SI needs to Conduct ‘due diligence’ on the identified
applications as to whether each of them can be
integrated with the PS Packaged Applications, with or
without appropriate modifications/ customization.
The following factors are needed to be considered in
this regard:
Kindly provide mapping of existing application with e-Pragati
application
for example: Mee-Kosam (existing application) - Grievance
Management (e-Pragati application)
Mapping of existing applications is
already provided in volume 1.
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27 27 3.4 All green field PS Package applications shall be
deployed on public cloud. Thesehave to be integrated
with existing legacy applications which were
deployed in SDC. The Cloud system will communicate
with SDC through an aggregation layer.Eventually
over a period of time,after existing server and storage
hardware attains EOL (End of Life),the hosted legacy
applications shall be migrated to cloud.
The vision of e-Pragati for PS Package applications is to
eventually move the entire applications to Public cloud
Infrastructure, however a hybrid solution should co-exist
between the legacy application and Green Field PS Package
applications. This will be a very critical architectural design
criteria which should ensure seamless movement of data and
business process between SDC and Public Cloud . This
become vital for the Department should consider the Public
Cloud Infrastructure to be truly Hybrid in Architecuture and
offers s Infrastructure as a Service & Platform as a Service and
is Hybrid-ready w.r.t to Hybrid Deployment, Hybrid
Integration, Hybrid Storage .
SI has to select the appropriate model or
combination.
28 23 3.3 Deployment Model
Considering the following factors, it is required that
the PS Package is fully deployed on a public cloud:
Request to change this statement like the following.
Considering the following factors, it is required that the PS
Package is fully deployed on a cloud enabled datacenter:
No change
29 27 3.4 Eventually over a period of time, after existing server
and storage hardware attains EOL (End of Life),the
hosted legacy applications shall be migrated to cloud
Clarification : if Email becomes End of Life, can we propose
alternate mailing solution (Commercial Of The Shelf), related
queries how many number of users, mail box capacity is
needed?
The current PS Systems do not have any
mailing solution in place and, it's only
referring server and storage hardware
EOL. Hence same solution can be
migrated to cloud on IaaS.
30 27 3.4 Does access to State Data Center (SDC) and Applications will
be provided To System Integrator (SI).
Yes - on a need basis.
31 29 Section
3.5.2,
Terms of
Payment
There would be rewards and penalties defined in
terms of timely completion and performance against
SLAs.
Considering the Non Functional requirements, involvement of
TPA and GoAP for approval process, there may be few SLAs
that can come under scope of discussions. Kindly mention the
Rewards and Penalities for PS Sector during Prebid
conference.
Please refer the Volume III section 2 &
section 3.
32 31 3.5.3 1. The SI will have to design a revenue billing and
collection module in conjunction with the
Registration module.
2. During the O&M period, the SI will have to assist
the respective department/ management in
monitoring the collection of the revenue.
It is assumed that SI shall develop revenue billing and
collection status module for the applications under scope.
For those applications to be integrated, respective vendors
shall provide interface to the billing modules so that SI can
use them for aggregration, if any.
No change
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33 31 Section
3.5.4
Read in
conjuncti
on with
RFP Vol II,
Page 48
3.5.4. Project period: All the 6 components shall be
implemented, including successful UAT, in a period of
18 months from the date of signing the contract. The
O&M period shall be 5 years from the date of GO
Live.
Total time given in Vol II is T+12 months against 18 months in
Vol I 3.5.4. Please clarify.
Yes, the O&M period will be 5 years from
the date of go-live or 6 years from the
date of signing of the contract,
whichever comes earlier.
34 30 3.5.3 1. e-Market, is an ongoing project being
implemented and funded by the Agricultural Market
Yards. Therefore, responsibility of the SI selected for
the PS Package is for the integration with the other
components of the PS Package and with the rest of e-
Pragati.
2. The Market Yards stand to gain from integration
with e-Pragati, through access to applications like the
DataLytics, Works Management, People Hub and the
other components of the PS Package.
3. A subscription-based revenue model is suitable,
with annual payments by the Market Yards.
The revenue model proposed seems to be only for AMC
usable software to conduct closed bidding for produce
bought into the market yards. What would be the revenue
model for other software to be implemented in order to meet
the objectives of the complete marketing department that
includes a responsive portal for discovery and online sale
(SCM) of inputs, farm-machinery, services rendered by post
harveting service units/logistics, post harvesting techniques
dessimation to farmers, direct farmer to retailer and
consumer transactions enablement,farmer to farmer
transactions enablement, inputting and dessimation/display
of current and future pricing trends to farmers,
administration module for complete marketing department
etc. Also all the existing modules needs to be integrated into
E-Pagathi modules and data bases. Most of them are
envisioned in the functional requirements of the RFP,
however a revenue model is not suggested. Should the
Vendor come up with a pricing model for this ?
Please refer to updated Form 2F in
Volume 2 for details on premium
services based revenue model.
35 29 3.5.2
Terms of
Payment
100% of theCapEx will be paid component-wise,
linked to the milestones and deliverables and subject
to satisfactory UAT at each stage.
Satisfactory UAT means customer agreed User Acceptance
test cases. Pls clarify.
It means the completion and sign off of
UAT test results, based on approved test
cases.
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36 32 Section
4.2 Read
in
conjuctio
n with
RFP Vol I,
Page 89,
Annexure
4
The result of BPR already done for 15 common
processes is provided in Annexure 4. In addition to
the same, the SI may, during the course of the
designing SRS, identify all other areas needing BPR,
especially the customer-facing processes, and reform
the same, in consultation with the departments.
Annexure 4 : Based on the BPR framework, improved
To-Be processes have been designed for these
rationalized services. A few To-Be processes are
discussed next for indicative scope covering process
description, responsibility matrix, service levels and
change requirements. These To-Be processes are the
core mechanism for processing the service requests
and detail out the optimum way by which the service
request will be processed and finally delivered to the
applicant.
Please confirm our assumption that GoAP has put a
consultant in place for process re-engineering work and GoAP
shall make available of AS-IS and To Be process for the
Primary sector RFP that are already approved by GoAP to the
SI selected for this opportunity. SI need to implement
software for those processes. Only in case of any new
process to be covered, SI shall do BPR for the same that may
get approved by GoAP within shortest time to ensure tight
timelines are met. Kindly elaborate the approval process for a
sample BPR.
Process re-engineering and forms re-
engineering is the responsibility of the
selected SI. As mentioned in the scope of
work and deliverables, the selected SI
needs to undertake these activities as
part of the Systems Study phase and
submit the updated FRS and get the
same approved by PMU.
37 33 4.4 It shall be the responsibility of the SI to prepare a
Reverse Traceability Matrix (RTM)covering all the
requirements defined in the SRS document, signed
off by the GoAP.
Timelines for Signing off from GoAP may not be under the
control of SI. Kindly elaborate the sign-off process and SLA
from GoAP.
PMU will be created for each package
with SMEs (department person) and
PMU will be made responsible for the
sign-off of deliverables.
38 32 4.2 4.2. Forms Re-engineering: Amendment : If biometrics can be integrated with the form wherever it is required.
39 48 5.2.4 5.2.4. Common Technical Services Our understanding is, SMS and e-mail server will be provided
by Dept.
is our understanding correct?
Yes
40 181 Annexure
14
Performance Provisions:
3. Response time of services shall remain within 2
second even during peak usage with 2 Mbps link.
Response time is defined as the time between when
user sends a service request and when he receives
response (output on the screen)
Response time of application / service shall be tested within
the LAN connectivity to Server. Overall Performance or
response may depend upon the type of bandwidth, RAM
usage and CPU loading at User Side.
As per RFP.
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41 33 4.4 It shall be the responsibility of the SI to prepare a
Reverse Traceability Matrix (RTM)covering all the
requirements defined in the SRS document, signed
off by the GoAP.
SI shall submit the RTM covering all requirements. However,
in view of tight timelines, request GoAP side governance
process (like deputation of exclusive officers for iterative
meetings facilitating and owning the sign-off. Suitable orders
for the Subject Matter Experts (SME) empowered for all Sign-
offs shall be issued along with contract along with their
exclusive availability.)
PMU will be created for each package
with a SME ( department person) and
PMU will be made responsible for the
sign-off of deliverables.
42 34 4.7 SI to train all PS employees associated with e-Pragathi
and re-train in case of change requests.
User training shall be conducted may be conducted with
operations staff. Pl clarify whether training infrastructure &
availability of participants, and all training related expenses
shall be borne / reimbursed by GoAP. Re-trainings on the
same subject for reasons attributed to GoAP decisions (like
change of staff, performance of staff etc) requested shall be
costed seperately.
This is explained in "Form 2 C - Training
and Change Management Cost" of
Volume 2 of the RFP.
43 28 3.4 The Primary Sector Application needs to be deployed
on a cloud and there will be a dedicated link
commissioned to integrate the cloud with the SDC.
There willbe 10 MBPS link between the SDC and the
PS Package on Cloud – This link should be scalable
upto 1 GBPS as per the demand. A VPN connection
will be provided for this link.
Request to change this statement like the following.
If the Primary Sector Application deployed on cloud then
there is a dedicate link should be commission to do integrate
with existing SDC components.
There should be 1-2 Gbps links is required between SDC and
Cloud provider.
No change
44 34 4.7 4.7. User Training Does the user training include technical training as well to the
IT team if exists. Is there a IT team in place.
Please refer the table provided in section
9.4 - Training Need Analysis.
Location of training will be
Vishakhapatnam, Vijayawada, Tirupati
and Kurnool.
45 34 4.8 The core system(s) should use self-diagnosing
software for detecting and logging of component
failures. It should have the ability to initiate an alarm
that can be sent to the support Vendor and the
Primary Sector System operational technical
personnel by SMS and email.
Diagnosing critical hardware failures or warnings may be
captured by dianosing software.
Application related issues are viewed through Admin console.
Yes, but alerting mechanism should be
implemented.
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46 34 4.8 Diagnostic reports and software programming should
be available remotely (via a browser and VPN).
Amendment : Add requirement for enabling operations
management to be a cloud based operation. Enable a
customizable CLOUD BASED operations management suite for
enabling single unified control to the cloud and on-prem
applications and infrastructure. Create a single console to
enable access to all relevant and critical information.
SI has to provide a single console to
enable access to PMU, to monitor and
review all service information.
47 34 4.7 Regarding User Training Request you to please provide clarity about the no of users to
be trained as part of current project scope.
Details are already provided in Section-
9.4 page no.85
48 37 4.9 4.9. Deliverables
The following outlines detailed deliverables expected
from the SI, including timelines.
Since every deliverable is mandated to be reviewed and
approved by GoAP, Kindly elaborate the process of making
availability of GoAP officials to meet the timelines.
PMU will be created for each package
with a SME ( department person) and
PMU will be made responsible for the
sign-off of deliverables.
49 37 4.9 Regarding Migration As migration of the existing data and documents is considered
as part of current project scope. So please provide the volume
and the type of data/documents to be migrated from the
existing application to proposed application.
This is SI's responsibility.
50 37 4.9 Regarding Source Code As per mentioned in the RFP document, source code
documentation is required as part of Project documentation.
With this our understanding is that, the department requires
the source code of the Custom development done for this
project. However if Source Code of COTS based solution is
required then same can be kept under the Escrow
Agreement.
Please confirm our understanding.
Source Code of COTS based solutions
need not be provided.
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51 32 4.3.4 Oncethe SRS is approved and design is started, the SI
shall prepare all necessary Test Plans (including test
cases), i.e., plans for Acceptance Testing.
Test cases for Initial and Final User Acceptance
Testing shall be developed in collaboration with
domain experts identified at the state nodal agency.
Initial and Final User Acceptance Testing shall involve
Test Case development, Unit Testing, Integration and
System Testing, Functional testing of Application,
Performance testing of the Application including
measurement of all Service
Levels as mentioned in this RFP and finally SI shall
also carryout Load/ Stress...............
Does the SI need to suggest the complete testing solution?
Who would own the licenses of the API test suite?
SI can suggest a suitable approach and
own the License.
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52 34 4.8 The vendor shall be required to provide operational
and maintenance services for
Primary Sector System including, all the connected
software and integrated components. This section
discusses the Operations & Maintenance services to
be provided by vendor with respect to Application
Software & supporting IT Infrastructure
Management.
Kinldy confirm the EMS tool is part of proposal which should
be unified solution covering larger areas of IT infrastructure
like Netwokrs,Servers,Applications, Database, Storage ,etc of
IT landscape.The agency shall verify the manageability of the
solution and its supporting infrastructure deployed using the
Enterprise Management System (EMS) proposed by the
selected Bidder. The Enterprise Management System should
provide End to End Monitoring of Complete IT Infrastructure
within the Single Module/Product without the need to install
multiple products and their separate databases. A single
solution should be able to monitor all of the below without
the need to install or configure additional modules / products:
Network Monitoring
Server Monitoring
Application Monitoring
Database Monitoring
End User Monitoring
Virtualization Platform Monitoring
Data Center Power Monitoring
Storage Monitoring
The proposed system must support multiple types of
discovery including the following:
IP range discovery – including built-in support for IPv6
addresses
Import data - from pre-formatted files (IPs, ranges, strings or
ports)
Seed router based discovery – Using route tables and SNMP
MIBs
No change
53 34 4.8.1 A. Overall monitoring and management of all IT
system software, application, database, and all other
services associated with these facilities to ensure
service levels, performance and availability
requirements as prescribed in the
RFP are met.
Please include an Enterprise Management Tool for Overall
monitoring and management of all IT System software,
application, databse and all other services associated with
these facilities to ensure service levels, performance and
availability through an unified solution.
SI is responsible for providing EMS also.
54 34 4.8.1 A. Coordinate with the network service providers to
maintain and ensure uptime and performance
requirements of the e-Pragati Primary Sector
Application.
Please include an Enterprise Management Tool for
manintaining and ensuring the Network uptime and
performance requirements of the e-Pragati Primary sector
application
SI is responsible for providing EMS also.
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55 General Requirement of Imaging capabilties in Enterprise
Mobility Framework
As per mentioned in the RFP, department has the
requirements for various services related to inspection,
survey etc, where in officials/field workers can use the mobile
applications for capturing the survey/inspection related
details & survey documents/reports through mobiles/tablets.
So imaging features become the important requirement of
mobile application framework. So our recommendation is
that mobile application framework should have below
mentioend features:-
a. Image compression, B/w conversion from color images
b. G4 compression for B&W, JPEG for color and gray scale
c. Multiple page document capture
d. Auto cropping, Auto orientation, perspective correction,
noise removal, geo capture
e. Image capture setting ( camera resolution, image type)
Please confirm.
As per industry standard formats.
56 36 4.8.4 The APTS, the State Nodal Agency should be able to
measure and monitor the performance in REALTIME,
the number of citizens touched through e-Services
each day, month and year,through appropriate tools
and MIS reports.
The application should have a web interface and
should publish online transaction volume data for
each service of each department & district and
provide a drilled down view to the lowest level of the
department.
Please include Application Performance Management tool
capable of monitorting the Performance of the Application at
Application code level and at Customer Experience level like
Avg Response time of a Transaction.
SI shall propose any industry approved
product to meet these requirements.
57 42 5.1 Application Architecture Which Data Hubs have to be considered to be part of the
Primary Sector packages.
Except IOT, all other hubs.
58 42 5.1 Application Architecture Can we propose or suggest applications which can be hosted
in the AP State Data Center.
To be deployed on the cloud.
59 42 5.1 What is the Order of e-Pragathi Applications to follow for
Development/Enhancement/Integrations.
No order has been defined. The SI is free
to propose a logical order as per process
flow design.
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60 42 5.1 Regarding Modules to be implemented Will there be any other application modules which needs to
be implemented/ automated as part of current project scope:
• Extension Management, • Loan & Subsidies Mgmt
• Input Management, • Insurance Management
• Farm Management, • Facilities & Asset Management
• Marketing , • Soil Health
• FMS, • Veterinary Services , • Cane Regulatory Mgmt
• Live Stock Mgmt
• Monitoring & Controlling
• Testing
• Diary Management
• Reporting & MIS
Please confirm.
The modules identified under Tier 3 and
Tier 4 of the e-Pragati Primary Sector
package are the only ones that need to
be developed by the SI. The SI also needs
to develop web services/interfaces to
connect and share data with Tier 1 and
Tier 2 applications as necessary. Please
refer to figure 4 in Volume 1 of the RFP.
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61 42 5.1 Regarding Modules to be implemented Will there be any other application with which the proposed
implemented primary sector services need to be integrated.
Please confirm.
• CFMS
• HRMS
• e-Procurement
• People Hub
• Land Hub
• e-Siksha
• Edu Gov
• Knowledge Management
• APp Store
• Disaster Management
• GIS
• CLGS
• Datalytics
• Scheme Mgmt
• License Management
• Mana Rashtram
• Dial.AP
• Gateways
• MeeSeva++
• e-PDS
• Case Management
• Project Management
• e-Market
• Engineering Works Management
• IoT Hub
IOT Hub is not in the scope of PS Pkg.
62 42 5.1 2. Tier I: The Tier I represent a set of 20 Applications
in the Portfolio of e-Pragati that are required to be
accessed by the users of PS package in their day-to-
day operations.
Can you please list all 20 application to be interfaced under e-
Pragati
The Tier 1 applications, which are 20 in
number, are the ones listed under Figure
4 - Logical View of the PS Package in
Volume 1 of the RFP. The SI needs to
create web services/interfaces that allow
the PS package to interact with these
applications.
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63 46 5.2 An indicative multi-layer architecture has been
proposed for the development of all new
applications.
Kindly list the new application to be created under e-Pragati All applications that fall under the Tier 3
and Tier 4 modules need to be newly
created.
64 44 Figure 4 Common Modules and Sub Modules Under Marketing Common modules, E-Market, E-Trading,
Sales and Distribution Management is depicted. Although it is
covered in the functional specifications, can we considered
this as a logical view of marketing aspects of PS ?
Yes
65 39 4.9(8) Development, Testing, and Deployment Plan which
should at minimum contain the following
a. Breaking the total scope into phases or iterations
b. Phase or Iteration-wise Identification of
requirements
for Software development
c. Phase-wise Testing and Deployment Strategy
d. Phase-wise User Sign-off Strategy
Would you recommend a solution for automated testing and
automated test case generation? This ensures complete and
appropriate test cases are generated, reducing waste and
enhancing application quality
Yes as long as the scope and coverage of
test cases and their results are verified
and signed off by PMU.
66 39 4.9(8) For each phase or iteration of Software development,
recommended deliverables are as follows
a. Test Plans – Unit, Integration, QA and User
Acceptance
b. Configuration management strategy
c. Pseudo code for Application Development
d. Source code, library files, DLLs, Programs and other
relevant software components
e. Updated & Final System Requirements and Design
Documents
f. Test Results
g. Fully functional Software Applications
h. User Sign off
i. Updated Requirement Traceability indicating
fulfilled
requirement
Would you recommend a solution for automated testing and
automated test case generation? This ensures complete and
appropriate test cases are generated, reducing waste and
enhancing application quality
Yes as long as the scope and coverage of
test cases and their results are verified
and signed off by PMU.
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67 46 5.2 Proposed Architecture for e-Pragati PS Package
application is very futuristic and provides the vision to
leverage cutting edge technologies like IoT, Advanced
Analytics, Machine Learning, Mobility &APPS,
Seamless Integration Services, etc..
Considering the futuristic vision of e-Pragati and the array of
new cutting edge techologies which will be leveraged the
department should consider the Public Cloud Infrastructure
which can natively support these emerging technologies - IoT,
Machine Learning, Service Bus, Hybrid Deployments,
Comprehensive and Familiar Dev Environment . Having these
technologies built as native components of the Public Cloud
Infrastructure would enable robust security , easier adoption
of new technologies, less dependancy on third party tools ,
few vendors, better support and guidance from the Public
Cloud Service Providers.
SI can propose suitable technical
solution based on the requirements.
68 49 5.2.4 Caching Amendment : Add requirement of use of in-memory
technology and columnar databases in Analytics and
databases to enable faster response times for user queries
SI can propose suitable technical
solution based on the requirements.
69 50 5.2.7 It should have the following minimum capabilities –
Web content management organizes a Web site, Web
pages and Web publishing processes.
Recommendation: Web content management should support
out of the box publishing from commonly used Word
Processing Applications by department users, this would
enable department users who are using commonly used word
procession applications to directly publish content on the web
& support Text Formatting, Image Embed, Table Embed
content
SI can propose suitable technical
solution based on the requirements.
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70 49 5.2.6 Requirement of Business Rules Management System As per mentioned in the RFP document, "There are various
rules required for checking eligibility for schemes, credit
facilities and various subsidies initiated by government. These
business rules shall be made configurable by Admin users for
changing any criteria conditions.
So taking the requirement into consideration, we recommend
that department requires the Rule engine that should have
atleast the below mentioned capabilities in it:
1) Rule Engine should have a complete web based
environment for the design, definition, testing, rule
management operations and deployment of rules.
2) Rule Engine should have the web standard interfaces such
as Web Services Definition Language (WSDL), XML Schema
Definition (XSD), and Simple Object Access Protocol (SOAP) so
that it can communicate with other applications based on
open standards.
3) Solution should have the capability to deploy rules as the
web service.
4) Solution should have the capability to define rules through
“If else” statement or through “Decision Table”.
5) Audit logging of changes/modifications done in the rules.
Please confirm.
Yes
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71 49 5.2.7 Capabilities of Document Management System As per mentioned in the RFP,Document Management System
is one of the key requirements of the project. So based on the
current industry standards we recommend to include the
following specification to ensure best of breed Document
Management Solution:
Archival of Documents
- Categorization of documents in folders-subfolders just like
windows interface. There should not be any limit on the
number of folder and levels of sub folder
- Document Version Management with Check Out / Check In
- Extensive document and folder level operation such as move
/ copy, email, download, delete, metadata association etc
- Repository should be format agnostic
- Indexing of the documents on user defined parameters
- Association of the key words with the documents
As per industry standard formats.
72 50 5.2.7 Capabilities of Records Management System As mentioned in the RFP document, Records management
deals with the long-term archival or disposal of important
documents and records as well as any compliance or
regulatory action.
So with this our understanding is that the department
requires the integrated Records Management System which
has the below mentioned capabilities:
a. Capability to define retention policy, disposition policy etc
b. Capability to capture details about the electronic as well
physical records including warehouse location, box no etc.
c. Capability to track Physical records movement
d. Compliance with standards like DoD 5015.2, ISO 15489,
VERS etc.
Please confirm our understanding.
As per industry standard formats.
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73 50 5.2.7 Capabilities of Scanning & Capture solution As per mentioned in the RFP document, the Document
management tends to deal with the capture capability so
based on our understanding there is a key requirement of
capture/scanning solution for scanning physical documents
coming to the department on daily basis as well as backlog
documents with support for following :
• Both bulk and web scan capabilities
• Document capture through mobile devices/tablets
• Automatic file and document separation using blank page
separator, barcode separator and fix page
Please confirm our understanding is correct.
As per industry standard formats.
74 50 5.2.7 Capabilities of Image Enhancement capabilities As per mentioned in the RFP document, "Image management
may deal with documents or records, but handles content in
the form of scanned images. Image management manages
the process of scanning, quality control, metadata capture,
and storage.
So based on this our understanding is that the proposed
solution for digitization/ scanning/ capture should take care
of automatic correction of parameters like improper
resolution, format/ compression not proper, skew, wrong
orientation, error in automatic cropping, punch hole marks
etc so that the quality of digitized data is ensured.
Please confirm our understanding.
As per industry standard formats.
75 50 5.2.7 scanning Request you to please provide the calarity about the no of
locations from where the scanning activity would be
performed.
Respective department will provide
scanning devices as required.
76 149 Annexure
6
Reporting & Analysis
Dashboard mgmt, Farm profitability mgmt, MIS
reports, KPI reports, GIS reports
Are these part of this RFP's scope or will be covered in
Datalytics?
It is part of the Primary Sector Package
RFP's scope.
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77 23 3.2.2 No major e-Governance initiative will produce
desired impact unless it is accompanied by process re-
engineering. The following areas have been identified
as top candidates for process re-engineering so as to
simplify and eliminate processes and to integrate the
service delivery.
Please confirm our assumption that GoAP has put a
consultant in place for process re-engineering work and GoAP
shall make available of AS-IS and To Be process for the
Primary sector RFP that are already approved by GoAP to the
SI selected for this opportunity. SI need to implement
software for those processes. Only in case of any new
process to be covered, SI shall do BPR for the same that may
get approved by GoAP within shortest time to ensure tight
timelines are met. Kindly elaborate the approval process for a
sample BPR.
Process re-engineering and forms re-
engineering is the responsibility of the
selected SI. As mentioned in the scope of
work and deliverables, the selected SI
needs to undertake these activities as
part of the Systems Study phase and
submitted the updated FRS and get the
same approved from PMU.
78 47 5.2.2 The business logic for Primary Sector common
modules, Department specific modules and sub-
modules shall be designed as coarse-grained services
based on SOA principles and API based. This enables
the services to be re-used across modules and also by
external systems.
Do you want to ensure these APIs are inter operable in
nature?
Yes they need to be interoperable.
79 48 5.2.3 This is the persistence layer and consists of Data
Access components/APIs that interact with the
underlying database for CRUD
(Create/Read/Update/Delete) operations
How do you want to ensure the APIs that are exposed from
the underlying database are secured & there is abstraction of
the data to protect the database schema getting exposed?
Would you want to incorporate tools that can help with
designing & securing the data while exposing as APIs?
SI can propose technical solution based
on requirements.
80 120 Annexure
4
Requirement for Certificate/License Generation
System
As department will be generating different types of
Certificates and licenses,so our understanding is that
department requires a system to design template using drag
and drop based designer tool for creating different types of
Certificates and licenses.The system will support dynamic
data linking to fetch data from exam database and provide
flexibility to define different generation schedule for different
Certificate templates as per the process.
SI can propose the solution based on the
requirements.
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81 120 Annexure
4
Requirement for Certificate/License Generation
System
As department will be issuing different types of Certificates
and licenses which will get generated in bulk , so our
understanding is that the application required for Certificate
Management should support rule based generation, Digitally
signing all the generated Certificates/licenses,sending the
generated Certificates/licenses through print e mail,web
presentment channel.The Certificate/License Management
tool should have a ready integration adaptors for Enterprise
Content Management and Business Process Management
tool.Please confirm if the understanding is correct.
SI can propose the technical solution
based on the CLGS requirements.
82 77 7.3 Data integration is realized thru batch or near real-
time mechanisms. Batch methods could
be – ETL or simple Extract and load. Near real-time
integration is facilitated by e-Highway,
and is realized thru event-driven architecture.
Question : Since all the greenfield PS Package applications are
to be hosted on public cloud and that Datalytics is a core
component eparagti. Does this mean that Datalytics would
need to be cloud or would it be hosted on prem , is there a
preference ? If it is hosted on the cloud then please amend to
add preference for SaaS and PaaS services over IaaS services
As per RFP.
83 77 7.3 Does Government has the list of Technologies to be used or
purely dependent on the recommendations by System
Integrator (SI).
SI can propose technical solution based
on requirements.
84 79 7.5 Data Architecture Compliance requirements Amendment : 1. Data bases shall allow in-memory processing
of data to enable faster access to queries and analytics. 2.
Data entities can be structured , semi structured or
unstructured and batch and real time querying of these
datatypes would need to be made available. 3. In the interest
of security, database must support encryption of data in rest
and in motion. 4. Database admin /SI must not be allowed to
view data fields in database which are deemed private like
aadhar number of citizens. 5. On-Prem databases shall be
scalable on the cloud.
SI can propose technical solution based
on requirements.
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85 80 8.2 The logical technology architecture describes logical
components that provide various benefits such as
integration of systems using common middleware
component, centralized data store and high
availability of business system and services.
Amendment : Centralized storage on-prem , but database and
application architecture is on cloud can lead to large data
transfers across the network which are costly and time
consuming. .Locating storage and applications on the cloud
can dramatically increase response times. Modify architecture
to allow data storage close to compute. Also data on the
cloud will be backed up automatically eliminating the needs
for customized SI dependent backups on prem. SaaS and PaaS
databases will be peferred vis-a-vis IaaS owing to easy
scalability ,zero maintenance and guranteed availability
SI can propose technical solution based
on requirements.
86 67 5.4/43 All the MIS reports required by the Departments, as
indicated in the Functional Requirements shall be
provided.
What are the approximate number of MIS users? Approximately 5000.
87 67 5.4/44 The system should generate the 5 Analytical Reports,
specified in Section 3.2.1 (d)
What are the approximate number of users of these 5
analytical reports?
Total number of users of analytical
reports across govt will be approximately
5000 .
88 80 8.2 Centralized Backup System Kindly provide detail requirment on backup system SI has to define the backup policy.
89 80 8.2 Data Migration Plan Kindly provide detail requirement on data migration This is SI responsibility.
90 80 8.2 Data Migration Plan Kindly provide total volume of data to be migrated This is SI responsibility.
91 80 8.2 Regarding uptime Please provide the clarity about the uptime of the system Given in RFP under Non Functional
requirements in Annexure 14 page in
181 serial no.3 point no. 4.
92 82 8.3 There is approximately 2-5 TB cloud based SAN
storage is required which shall be scalable up to 20
TB in future. Currently the system can start with 2 TB
and shall be planed for expansion up to 5 TB within 2
years.
Amendment : Amend requirement to have cloud storage
enabled with multiple customizable replication options like
LRS, ZRS , GRS and RA-GRS depending on the criticality of the
data stored.
Storage should be allocated as per
requirements, based on measurable
storage units provisioned by cloud
provider and it should be highly scalable.
93 82 8.3 b. Indicative Bandwidth requirements: Factors
considered to calculate bandwidth are as below:
1. Approximate number of department users in
Primary Sector – 48000
2. Approximate number of farmers – 68 Lacs
3. Approximate number of concurrent users – 200
Kindly provide no. of concurrent users accessing ePragati
application?
Approximately 5000 users for Primary
Sector
94 General IoT hub Is IoT and Sensors part of the RFP? If not how will the real
time data for asset management services will flow to the
applications
IOT is not in scope of PS Package
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95 84 9.1 At the end of training sessions, assessments will have
to be performed in order to evaluate the level of
understanding of the participants.
Would there be any pass/fail criteria? How the completion of
succesful training would be marked?
PMU will conduct an exit test at the end
of the training session and allot grades
to the participants. There will not be any
fail criteria. All the participants with
bottom grade will have to be re-trained.
If more than 30% of the participants
receive the bottom grade, then the
training will have to be re-conducted.
96 84 9.1 The Information security and their relevance and
importance to the department data confidentiality
Who would define the information security controls? SI has to adhere to security policies of
GoAP.
97 84 9.2 It is mentioned that Training Manuals, User Guides
and Materials are deliverables.
Are training manuals and user guide two separete items? At
what stage signoff of these items would be taken?
Yes they are different deliverables. Their
timelines are explained in section 5.2.2
of Volume 2 of the RFP.
98 72 5.5 Are you looking at a Balanced Scorecard mechanism to
measure performance against these KPIs?
SI may use balanced scorecard or any
other framework to achieve the service
delivery measurement.
99 85 9.4 9.4. Training Need Analysis: Kindly elaborate requirements of the training
- Mode of training
- Types of training e.q. generic computer awareness, MMRC
ERP application
- No. of users & batches
- Location of training
Please refer the table provided in section
9.4 - Training Need Analysis.
Location of training will be
Vishakhapatnam, Vijayawada, Tirupati
and Kurnool.
100 86 9.5 Change management initiative shall focus on
addressing key aspects of project including building
awareness among stakeholders. Change management
shall also include development and execution of
communication strategy for stake holders.
Considering changes may occur post Pilot and go live where
GoAP SME team might be ramped down, Will there be a
approval window cycle defined with GoAP SME for working
exclusively work with SI
PMU will be responsible for providing
approvals.
101 85 9.3 It is specified that expected duration of training is 10-
15 days.
Is this duration for one stackholder or complete training
program?
Training will be conducted at four
locations (Vishakhapatnam, Vijayawada,
Tirupati and Kurnool). The duration of
training at each location will be 10-15
days and it should cover all the users
that are required to be trained as per the
RFP.
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102 85 9.3 Trainings which are not related to functionality of the
process and client applications would have to be
provided by the vendor itself; this will include soft
skill training, technical training on general application
usage and applications provided by SI
What are the soft skills to be included as part of non
functional trainings?
Softskill training is not required.
103 85 9.4 Below target audience is specified
Agriculture Dept.: Around 1400
Horticulture Dept.: Around 200
Sericulture Dept.: Around 900
e-Market Dept.: Around 500
Animal Husbandry Dept.: Around 2000
Fisheries Dept.: Around 500
Cane Dept.: Around 100
a.What would be the size of one batch?
b.Would there be department wise training?
C. Would there be differenet training manual for each
department?
D. Would coverage of training of each department be same?
a. The size of each batch should not be
more than 40.
b & c. Yes there will be department wise
training and training manuals need to be
provided for each department.
d. No
104 88 Annexure
1
The integration per se need not be just via real time
services. Other modes of integration shall also be
considered based on the detailed requirements.
The SI shall be responsible to identify all possible
requirements/use cases pertaining to each of the
below integrations during the SRS phase.
Availability of vendor resources for integration along with
manuals are of paramount importance during integration
which is outside the control of SI. Kindly elaborate GoAP role
and SLA on integration.
PMU will ensure timely availability of
resources needed for integration and
SLAs.
105 88 Annexure
1
Regarding Document/File Management System 'It is mentioned in the RFP that Document/File Management
is being used of e-Office which further need to be integrated
with the proposed solution.As per our experience with other
Government customers in multiple cases ,integration of NIC
applications with other applications does not happen
seamlessly and involves gap that results in improper
communication between the integrated appplications.Also it
is diffcult to complete a project in expected timelines with
invovlement of multiple/differnet solutions. Hence we
recommends to procure Document/File Management
application from a single vendor in order to have seamless
funcitoning of the processes and easy managibility of
applications.
Please confirm
As per industry standards.
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106 90 Annexure
1
Regarding Document/File Management System If vendor can propose the Document/File Management
system as part of the proposed solution, then based on our
experience of working with various Govt organizations in
India, then the proposed Document/File management should
have atlease below mentioned features:
• File/DAK Management System should be based on Manual
of office Procedure (MOP from DARPG- Department of
Administrative Reforms And Public Grievances)
• DAK/File Management with features like online DAK/File
register etc
• Whitehall based file movement (File view with all
Documents are shown on one side and Green NoteSheet on
other side)
• Supports for Green Note sheet
• Secure notes and annotations.
• Should be based on Enterprise Content Management &
Business Process Management framework.
As per industry standards.
107 90 Annexure 1This is an application level integration. e-Office is
used for files / record management and other
administrative tasks.
How are the documents managed currently. Can we assume a
larger % is of software document management system or
Excel / Word / PPT in place?
Yes
108 90 Annexure 12. Integration with external Apps [hosted on APP
Store]
Is there an existing API store available or SI need to propose
the API gateway solution. If available what is the technology
stack or the vendor for the API store.
APp Store will be available part of Core
Pkg.
109 92 Annexure
2
ANNEXURE 2- EXISTING PS APPLICATIONS Is SI open to use existing hardware for proposed solution, if
yes, kindly provide hardware sizing used for existing
application
Please referee Page No.96 for
classification of applications.
110 94 Annexure
2
The main objective of Agmarket is to provide the
information to farmers and other stake holders on
the agriculture marketing. This application is Retired
and replaced with e-Market (e-Market).
We are assuming e-market wording is used for online close
auctioning software currently there. Rest of the functionality
as per the functional requirements specified needs to be
developed. Please clarify.
Yes
111 96 Annexure
2
B. Existing Applications – Technical Details Our understanding is, Dept. will provide source code for
enhancement of existing application
Is our understanding correct?
Existing service provider retains the
source code.
112 90 Annexure
1
Is the application to plan, montior and track both project and
construction activities is also part of the scope of the work
under this RFP.
It's not part of this RFP.
Clarifications for queries raised for Volume 1 of the e-Pragati Primary Sector RFP 27
Page
Number
Section
As per revised RFP
uploaded on
Content of RFP requiring Clarification(s)S.no Points of clarification Clarification
113 81 8.2 It would leverage existing LDAP Directory Services In the final deployment will the LDAP be on Prem or in Cloud It will be part of GoAP Directory server
and PS department users have to be part
of a separate Organization Unit in it, one
replication site server shall be built at
cloud location.
114 82 8.3 1. Approximate number of department users in
Primary Sector – 48000
2. Approximate number of farmers – 68 Lacs
3. Approximate number of concurrent users – 200
Are all these users, MIS users as well? If yes, can the same
concurrency metrics be used for MIS as well?
As per RFP.
115 82 8.4 ENTERPRISE SYSTEM SECURITY ARCHITECTURE VIEW Pls differentiate b/w fine grained authorization & coarse
grained authorization to be implemented
As per industry standards.
116 82 8.4 ENTERPRISE SYSTEM SECURITY ARCHITECTURE VIEW PLs confirm if the final deployment all application will be in
the cloud
PS Pkg will be deployed on public cloud.
117 94 Annexure
2
The main objective of Agmarket is to provide the
information to farmers and other stake holders on
the agriculture marketing. This application is Retired
and replaced with e-Market (e-Market).
We are assuming e-market wording is used for online close
auctioning software currently there. Rest of the functionality
as per the functional requirements specified needs to be
developed. Please clarify.
Yes
118 83 8.5 Access Management:
Primary Sector System should have access
management system in place to have option to
integrate with existing enterprises access
management system to provide seamless
authentication and authorization solution for Primary
Sector System at Web/Application and Database
level.
Pls elaborate on seamless access to database level : Is a direct
access required
Department admin users only
(application maintenance, support,
development, analytics teams).
119 83 8.4 Directory Server , Collection of User identity and
active directory server
Please clarify is the LDAP Directory server is a separate for all
the primary sector application.
It will be part of GoAP Directory server
and PS department users have to be part
of a separate Organization Unit in it, one
replication site server shall be built at
cloud location.
120 100 Annexure
2
e-Market mandiuat.nsp ot.in, Microsoft
Technologies-
.net, Sql Server None Online facility for traders,
Commission agents and farmers to purchase agri
produce and generation n of Takpatti and ePermit
facility Cat B
Can we assume rest of the functionality spelled out in the
functional requirements other than e-Market functionality
mentioned here needs to be implemented as part of e-
Pragathi and integrated to databases and core package
functionality
The SI should integrate the existing
functionality of e-Market and implement
the FR (PS08: Primary Sector Marketing)
described in Page no. 159. As part of
this, it also need integration with e-
Pragati Core Pkg applications, as
described in table Page 95.
Clarifications for queries raised for Volume 1 of the e-Pragati Primary Sector RFP 28
Page
Number
Section
As per revised RFP
uploaded on
Content of RFP requiring Clarification(s)S.no Points of clarification Clarification
121 96 Annexure 21. Applicable Applications – Category-B Application Integration for Category -B applications are mentioned . There
is no mention of category A applications. Please clarify
There are no applications that fell into
Category A for Primary Sector and hence
there was no mention of this.
122 50 5.2.7 Document Management As per mentioned in the RFP document, The applications
should be horizontally scalable.
So in respect of that requirement, we request you to include
the following specification to ensure best of breed solution:
The proposed Document Management System should have at
least one live implementation site in India with more than 10
crores document archived in document management
repository with more than 10000 users using this Document
Management System.
As per RFP.
123 104 Annexure
4
I.1 Package of Practices & Good Agriculture Practices
I.2 Price of Pesticides & Fertilizers
I.3 Dealer Network
I.4 State Wise Availability
I.17 Price & Arrival of Commodities – current,
& historical
I.18 Price & Arrival of Commodities – future
I.19 Producer, seller
information, Transport service provider
I.20 Minimum Support Price
I.22 RMC Details
I.23 Marketing & Post Harvest Infrastructure
including Govt. & Pvt. Godown – Fees, Capacity, and
Contact Details
I.24 Government Schemes
This content processor can be marketing to provide the same
information to farmers as per the functional requirements of
marketing in the RFP. Is this safe to assume?
Yes, as per department requirements.
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Number
Section
As per revised RFP
uploaded on
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124 103 Annexure
4
Requirement of Business Process Management based
Workflow Management System
As per mentioned in the RFP document,department has the
requirement for the automation of various To Be Processes
such as Grievance Management, Information Dissemination,
Expert Advisory / Ask an Expert, Pesticide Registration,
License to Manufacture / Wholesale for Pesticide,
Authorization Letter for Dealership, License to Retail for Seed,
Pesticide & Fertilizer, Registration of Seed Growers, Seed
Certification, Soil Health Card, Pesticide / Fertilizer Testing,E-
Pest Surveillance, Registration of Fish Seed Growers,
Certification for Import & Export and Data capture for price &
arrival of agricultural commodities etc.
So our recommendation is that the department needs COTS
based Business Process Management (BPM) based workflow
management system having the capabilities of graphically
modeling the processes or workflows, in built Form designer,
process simulator, configurable Business Activity Monitoring
tool (Dashboards) and integrated Document Management
System for storing documents as these process are dynamic
and document intensive in nature which would require lt
many changes to be done.
Please confirm our understanding is correct.
Usage of COTS / industry proven
solutions are encouraged as long as they
adhere to the principles of e-Pragati.
125 90 Annexure
1
All API based integration shall use the e-Pragati
security mechanism to pull and push the required
data.
Do you want to have a unified API Security layer / platfrom
through which all the e-pragati APIs can be exposed /
consumed?, where global security policies can be applied?
Yes.
126 94 Annexure
2
The main objective of Agmarket is to provide the
information to farmers and other stake holders on
the agriculture marketing. This application is Retired
and replaced with e-Market (e-Market).
We are assuming e-market wording is used for online close
auctioning software currently there. Rest of the functionality
as per the functional requirements specified needs to be
developed. Please clarify.
Yes
Clarifications for queries raised for Volume 1 of the e-Pragati Primary Sector RFP 30
Page
Number
Section
As per revised RFP
uploaded on
Content of RFP requiring Clarification(s)S.no Points of clarification Clarification
127 95 Annexure
2
SSO Do you want a centralized SSO solution for the applications
listed in scope? If yes and all these application are web
applications, then please go to the next queries, else you can
skip.
The SI shall develop a separate
authentication mechanism for PS Pkg
that will allow the user to access all the
services through a single, active login
session. This will later be mapped to and
integrated with e-Pragati Core Pkg SSO
that uses People Hub. The integration
/mapping with the Core Pkg SSO is the
responsibility of the SI.
128 95 Annexure
2
Integrate with PS Package Portal, SSO For the application listed with SI scope to integarte SSO, could
you please confirm on the application with SI scope
mentioned as "None" / Application column filled as "No
Application" is not in scope. We also need to understand if all
these system need to be integrated with Identity
Management system as well for cetralized provisioning and
deprovisioning.
The SI shall develop a separate
authentication mechanism for PS Pkg
that will allow the user to access all the
services through a single, active login
session. This will later be mapped to and
integrated with e-Pragati Core Pkg SSO
that uses People Hub. The integration
/mapping with the Core Pkg SSO is the
responsibility of the SI.
129 100 Annexure
2 Table 23
e-Market mandiuat.nsp ot.in, Microsoft
Technologies-
.net, Sql Server None Online facility for traders,
Commission agents and farmers to purchase agri
produce and generation n of Takpatti and ePermit
facility Cat B
Can we assume rest of the functionality spelled out in the
functional requirements other than e-Market functionality
mentioned here needs to be implemented as part of e-
Pragathi and integrated to databases and core package
functionality
The SI should integrate the existing
functionality of e-Market and implement
the FR (PS08: Primary Sector Marketing)
described in Page no. 159. As part of
this, it also need integration with e-
Pragati Core Pkg applications, as
described in table Page 95.
130 101 Annexure
3
b. Adopt Service Oriented Architecture
The business logic should be designed as coarse-
grained services based on SOA principles and API
based.
How about the appiications that donot provide out of the box
web services / APIs? Would e-pragati want to have tools /
solutions that enable to expose APIs from the Eco-system
Applications?
All applications that fall under e-Pragati
will be SOA compliant.
131 101 Annexure
3
b. Adopt Service Oriented Architecture
The business logic should be designed as coarse-
grained services based on SOA principles and API
based.
Would you recommend a complete API testing solution that
enhances test coverage by testing API's as well as other UI's?
SI can propose a suitable solution based
on requirements.
132 138 Annexure 5General Can the common component modules be reused across other
packages apart from PS package ?
Yes
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133 139 Annexure 5Provide single point of administration, consolidated
user data storage and in the long-run single-sign-on.
The system should allow the system administrator to
maintain a list of privileges and assign, alter or revoke
rights that may be view, add/create,
edit/alter/update every user interface
Our understanding is, SSO is require only for internal users
Is our understanding correct?
SSO is applicable to all users.
134 144 Annexure 5Functional Requirements of e-Pragati Components
(Tier-II of PS Application Architecture)
Sub-Component: Search
No 2. Provision to search the information to the
individual needs and conditions of the stakeholders.
Recommendation: Search engine should have ability to filter
content across timeline (like 1 Month, 3 Months, 6 Months, 1
Year), there should be out of the box preview for documents
(like for Word, Excel, PowerPoint, pdf, images) this will help
user to have quick preview instead of downloading the
document every time.
SI can propose a suitable solution based
on requirements.
135 145 Annexure 5Allow to integrate with the existing AGRISNET
application.
Kindly elaborate more on requirements of integration of
existing AGRISNET application
It is a Category B application
136 147 Annexure 5Functional Requirements of e-Pragati Components
(Tier-II of PS Application Architecture)
Sub-Component:
System Administration
No 28.Support both the local language Telugu and
English Languages. Even the user can view and do the
data entry in Telugu language. User should have the
provision to choose the language while logging into
the system. It uses the Unicode for capturing and
storing the data.
Search engine should have Unicode support for Telugu &
English language
Yes
137 147 Annexure 5Allow to integrate with the Social Medias like Face
Book, Twitter, LinkedIn etc.
Kindly provide detail on requirements on this Detailed requirements will be available
in Citizen Engagement Pkg RFP.
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Number
Section
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138 147 Annexure 5Functional Requirements of e-Pragati Components
(Tier-II of PS Application Architecture)
Sub-Component:
System Administration
No 30. In the system wherever the process is critical,
workflow system has been incorporated so that the
required accountability is built in this system.
Recommendation: Workflow & Business Process should
support an architecture which requires only Configuration &
no coding or compilation when there is a change in business
process, the key advantage is Business Process is always
evolving or requires constant minor updates. Compilation of
Software will result in delay and QA. Configuration can be
done by department administrator without much software
compilation.
Recommendation: The System Integrator should provide Off
the Shelf tools for workflow configuration which can be
adopted by department administrator.
Usage of COTS / industry proven
solutions are encouraged as long as they
adhere to the principles of e-Pragati.
COTS can be customized based on
business rules and workflows.
139 149 Annexure
6
Provide information on forecasted weather. Our understanding is, dept. will provide channel to get
forecasted weather from various sources, and will assist SI to
integrate with early warning system of dept.
Is our understanding correct?
GoAP will coordinate.
140 81 8.2 Federation Management Server How many external applications to be integrated with
Federation Management Systems? Do you want to federate
the Identities only for internal/business users or it is required
for consumer users / end users as well? DO you also want to
allow the users to login using open authentication like
Google/facebook/Twitter account? If yes, then what would be
the number of such users?
Federation Management system is not
part of this RFP.
141 81 8.2 Primary Sector system should contact IDM for
multifactor authentication which could be an OTP,
RSA, Soft token or a security question.
Are you planning to Integrate OTP/ Soft token with all
applications and users or do you have this requirement
limited to certain critical application and Users? Do you have
any existing 2 Factor Solution with which you want to
integrate or you want the proposal for 2FA solution as well? If
both the answers are affirmative, then please share the
number of users for which 2FA would be required.
SI can propose suitable solution based
on the requirements.
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Number
Section
As per revised RFP
uploaded on
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142 139 Annexure 5Provide single point of administration, consolidated
user data storage and in the long-run single-sign-on.
The system should allow the system administrator to
maintain a list of
privileges and assign, alter or revoke rights that may
be view, add/create, edit/alter/update every user
interface
As you say "in the long run Single Sign On", do you want to
Integrate SSO in later phases? If it is part of existing solution
scope, please clarify on the same.
The SI shall develop a separate
authentication mechanism for PS Pkg
that will allow the user to access all the
services through a single, active login
session. This will later be mapped to and
integrated with e-Pragati Core Pkg SSO
that uses People Hub. The integration
/mapping with the Core Pkg SSO is the
responsibility of the SI.
143 140 Annexure 5Provision to control the user access in environments
such as BYOD and Cloud.
Are you recommending Role Base Access control for such
users? Is this for Internal users (Organizational Users)or for
citizens as well? Do you want to integrate any cloud
application?
Role based access is required for internal
as well as external users.
144 139 Annexure 5Provision for the user to Logging on to the Primary
Sector Package or any of its components and the
common applications and components of e-Pragati,
using his/her User Id and Password, subjects to the
access privileges defined for each user.
Does the other applications supports SAML 2.0 or any Oauth
protocol to create trust and federate the authentication?
The SI shall develop a separate
authentication mechanism for PS Pkg
that will allow the user to access all the
services through a single, active login
session. This will later be mapped to and
integrated with e-Pragati Core Pkg SSO
that uses People Hub. The integration
/mapping with the Core Pkg SSO is the
responsibility of the SI.
145 156 Annexure
6 -
Are the sensors already deployed into the field or is part of
the scope of work under this RFP.
IOT is not in scope of PS Package
146 158 Annexure 6Module Name : Facilities and Assets Management There are other modules like inventory management etc and
implementation wise they can be like indpendent java or .NET
modules. Are you looking for ERP kind of solution here
keeping in view other packages?
SI can suggest a suitable approach.
147 161 Annexure 6e-Trade, e-Market Yards, etc We are assuming PS0802 till PS 0809 is already being
implemented in selected AMCs and needs to be integrated
with e-Pragathi frame work. Also PS0801 , PS0810, PS0811
needs to be developed freshly along with SCM and
Administration modules of the marketing department in
order to meet the key objectives of the marketing
department as depicted in the RFP. Also the department
portal developed by NIC needs to be replaced as it is pretty
stale as stated in the RFP in the earlier sections. Please clarify.
Please refer page No.100 for
categorization & classification of
application.
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Number
Section
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148 159 Annexure 6Display the graphical view on dashboard pattern for
various KPIs like: Crop / Item Wise. Global
Indicators. Primary Mission wise. KPI wise.
Financial.
Kindly confirm our understanding that this KPIs shall also be
derived from SoA based data from modified existing
applications as well.
Yes.
149 147 Annexure 5Allow to use the Authentication, Authorization &
Access Control 3 factors (User ID & Password,
Biometric (if required), and Digital Signature) security
mechanisms should be implemented to enable secure
login and authorized access to application
information andservices.
Could you please clarify if the applications are integrated with
any existing Biometric Authentication system? Is there any
exiting Digital Certificate based authentication are currenly in
place for any of the application? It will be helpful, if the
department can provide the details on how the applications
are being authenticated currently, how it is being authorized
and if there is any existing 2nd factor of authentication,
working for any of the application.
SI is responsible to conduct a field study
and propose suitable solution.
150 146 Annexure 5Comments on System Administration Are you also looking at Privilege Access / Identity
Management under System Administrator (Server
Administrator and Network Device Administrator)? As this
point of time the requirement covers only System
administrator for applications.
As per RFP.
151 166 Annexure
7
The following category of users as given in the table
below are expected to use the Primary Sector
Package and they need to undergo the registration
process.
1. Kindly confirm our understanding that registration process
shall be online. If offline, from wherewill the user get the
registration form and do the submission.
2. If online, will he first create user using Aadhar ID?
3. Will SI be faciliating vendor for payment gateway for
registration process or mere assistance to GoAP officers is
sufficient?
4. Will there be some SLA associated with the requests.
5. If there is no connectivity and the registration is only
online, how will the request be raised.
As per RFP.
152 167 Annexure
8
The most frequently used forms of the PS Sectorare
hosted on the e-Pragati Portal for reference. The SI is
required to re-engineer these forms as part of the
BPR.
Will there be any support from GoAP on BPR front
considering the ToBE process is already completed.
SI has to propose the detailed BPR after
systems study and the department has
to approve the same through the PMU.
153 158 Annexure Sub-Module : Dashboard Management Please clarify of the dashboard sholud be real-time or not? Real-Time.
154 171 Annexure
9 PS1201
Does enabling and facilitating RFID based tagging and tracking
of live-stock means supply of RFID based solution inclusive of
associated hardwares like tags and readers with software
solutions ?
System should be designed to collect
data from RFID, SI should pilot this in
one tehsil area identified by department
and estimated no. of livestock.
Clarifications for queries raised for Volume 1 of the e-Pragati Primary Sector RFP 35
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Number
Section
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155 160 Annexure
6 PS0801,
PS0802 -
PS0811
e-Trade, e-Market Yards, etc We are assuming PS0802 till PS 0809 is already being
implemented in selected AMCs and needs to be integrated
with e-Pragathi frame work. Also PS0801 , PS0810, PS0811
needs to be developed freshly along with SCM and
Administration modules of the marketing department in
order to meet the key objectives of the marketing
department as depicted in the RFP. Also the department
portal developed by NIC needs to be replaced as it is pretty
stale as stated in the RFP in the earlier sections. Please clarify.
Please refer page No.100 for
categorization & classification of
application.
156 156 Annexure
6
Present a GIS view of the selected village/land
parcel.Geo based crop coverages to be taken care
w.r.t sowings of different crops only to predict the
yields.
Provision to estimate the cropping pattern using GIS
technologies
We assume that geo-referencing of the land parcel with crop
data integration is available for historical data. Our
understanding is e-Pragati platform will integrate current data
and will provision for future data in existing system. Please
conifrm our understanding.
Also to recognize crop wave pattern, image processing
software may be needed. Please confirm if SI is expected to
provision for the same.
Yes.
157 158 Annexure
6
Provision to automatically alert distress situation by
geography and cropping patterns. The system shall
facilitate for root cause analysis and suggest
preventative and risk management measures.
Please elaborate "Root Cause Analysis" requirement
(expectations of the department) in detail.
SI has to get an understanding of this
during field study.
158 156 Annexure
6
Provide a GIS view of the selected village/land parcel. Kindly confirm our understanding that map data for the
village available already as it may have impact on the delivery
dates if unavailable
GIS data will be available when the GIS
hub module is operational. The func
159 180 Annexure
13
Soil Map Our understanding is, GIS reporting is in scope, and GIS data
will be provided by GIS hub through web services integrated
with e-Highway
hence GIS application and data is not in scope of bidder
Is our understanding correct?
Correct
160 181 Annexure
14
Regarding No of Internal Users As per mentioned in the RFP document, The system shall
support 200 concurrent user environment seamlessly, with an
estimation of year-on-year growth 15 %.
Request you to please provide the clarity about the total no of
internal users who would be using the proposed solution.
This is provided in the factsheet in
Volume 1 Section 3.1.
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Section
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161 181 Annexure
14
Regarding No of External Users As per mentioned in the RFP document, The application must
support 200 concurrent users, keeping in consideration the
total number of farmers, department users, and supporting
agencies users.
Request you to please provide the clarity about the total no of
external users who would be using the proposed solution.
This is provided in the factsheet in
Volume 1 Section 3.1.
162 General General Requirement for Enterprise Mobility Framework As per mentioned in the RFP document, The system must be
made available on all major browsers and mobile platform.
So having this requirement into consideration, we suggest
that department has the requirement for enterprise mobile
framework in which mobile applications and its services can
be configured/ managed centrally. So for the ease of
departmental officials, we recommend that department
requires COTS (Commercial Off the Shelf) based Enterprise
Mobility framework so that officials can make the changes by
just doing the configurations instead of writing/modifying the
lines of code.
Please confirm our understanding.
SI can propose suitable solution based
on the requirements.
163 168 Annexure
9
Enable analysis of data using a variety of tools based
on historical trend,
comparison with benchmarks such as norms,
preferred levels etc. or such
other forms of analysis.
Please confirm whether these reports and analysis are part of
the current RFP scope or are in the Datalytics scope? How
many users will be performing this analysis and how many
would be consuming the output of this analysis?
Data analytics is part of Core package of
e-Pragati framework.
164 168 Annexure
9.9
Provision for statistical analysis, data mining and
reporting capabilities and
support for generation of reports from predefined
and ad hoc
queries.Support for spatial visualization and spatial
analysis.
Please confirm whether these reports and analysis are part of
the current RFP scope or are in the Datalytics scope? How
many users will be performing this analysis and how many
would be consuming the output of this analysis?
Data analytics is part of Core package of
e-Pragati framework.
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Section
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165 187 Annexure
17
The quality certification for every intermediate, demo
or staging release is expected to be given based on
detailed analysis and necessary reports substantiating
the relevant criterion. Passing or failing requirements
based on traceability is mandatory. Every business
process, service, module and sub-module has to be
certified not only based on the requirements that are
passed or failed but also the test cases and the
defects still pending. All the senior managers from
development, quality assurance, project
management, technical managers and GoAP would
decide whether a version is fit to release based on
the reports.
Around 12 types of tests are mandated in the RFP. Since TPA
is involved in testing, SI may not have control on timelines,
availability of officers for testing. Kindly elaborate the SLA &
process from GoAP to ensure mandated VolII timelines for
testing for all stake holders.
TPA is only for the Security Audit and is
not involved in testing the application.
166 170 Annexure
9
3. Facilitate the farmer to declare/forecast the
current/expected quantity of production of their
produce (Milk, Meat, Egg and other products) and the
buyer/agency details. The system shall facilitate the
farmer to calculate the revenue forecast.
4. Facilitate the farmer to calculate, record the
average livestock production and trend analysis from
the last 5 years and beyond. The system shall archive
livestock related data for at least last 10 years.
5. Enable the concerned department / agency
officials to filter livestock farmers’ animals on various
criteria and view in a geographical or numerical
format for statistical reasons and for planning the
service delivery supply chain.
Please confirm whether these reports and analysis are part of
the current RFP scope or are in the Datalytics scope? How
many users will be performing this analysis and how many
would be consuming the output of this analysis?
Would scenario modeling/ what-if analysis also be in scope?
Data analytics is part of Core package of
e-Pragati framework.
167 177 Annexure
11
What are the number of MIS users? How many of these
would be performing self-service querying?
As per RFP.
168 181 Annexure
14
The system shall respond to user requests within 2
seconds turnaround time
Is this SLA applicable to MIS and analytical reports as well? Yes
169 181 Annexure
14
Redundancy in security and load balancers, in high-
availability mode, will be provided to facilitate
alternate paths in LAN
Is high availability required for the MIS reports as well? Yes
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170 82 8.3 200 concurrent users : Current peak load on
Agriculture Management system will be 3000
transections per day (8 Hours) and standard load per
day will be 500-600 transections per day (8 Hours);
hencethe load on new PS system would be
approximately 20,000 transactions per day (8 Hours)
Are there any other sizing req available like peak TPS for athn
& Authz, no changes in profiles in a month, no of
certifications to be done etc
SI has to do the study and arrive the
required figure.
171 177 Annexure
11
N/a Please elaborate GIS integration needs for each requirements GIS requirements of services are detailed
in the functional requirements. GIS Hub
module will be developed as part of the
core module of e-Pragati. Once the GIS
Hub is functional, the SI has to upgrade
the PS package to incorporate the GIS
functionalities
172 179 Annexure
13
Minimum GIS Layering Requirements for Primary
Sector
We assume that required map and layer data will be available
and vendor need not procure the same. Please confirm our
understanding
SI has to coordinate with the service
provider selected for GIS portal for
implementation of the GIS layers. SI
need not procure the same.
173 179 Annexure
13
minimum GIS Requirements for Primary Sector for all listed requirements, We assume that "Statistical
Models" and required data will be provision by department
and SI just need to create framework for the same. Please
confirm our understanding.
All the specified analysis are very domain centric, which
would need specialized softwares as well as libraries to be
used to build the solution framework. Our current assumption
is these softwares / libraries / statistical models / data are
available which can be integrated under one platform. In case
any such softwares / libraries / statistical model/data not
available, we assume that it will be de-scope from the
requirement. Please confirm our understanding
The SI has to consider the as-is state of
the application and provide the technical
solution. An SI will be selected for the GI
Hub functionalities and the PS package SI
has to coordinate with them to ensure
that the PS package services are GIS
enabled once the GIS hub is live.
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17
The teams are expected to follow a very systematic
approach and use appropriate tools for bidirectional
trace-ability including the defect tracking. The tool is
expected to provide end-to-end trace-ability from
requirements to defects and vice-versa (reverse
traceability). The traceability has to be achieved at
least by mapping the defects to test cases which in
turn are mapped to requirements that are bundled
into sub-modules under modules. As every Business
Process is expected to be achieved by composition of
services (Orchestration or Choreography) all such
services have to be mapped to specific requirements.
Similarly, it has to be noted that all nonfunctional
requirements have to be mapped to test cases which
in turn should help to substantiate the SLAs related to
Performance, Scalability, Availability, Security and
other criterion as defined in the Annexure 14.
Does our understanding of using Agile Methodology of
application develoment is a must and bidder should use
industry standard tool to acheive defect free applications
?Kinldy confirm. Using Service Virtulization technique bidder
can create Virtual Services through a variety of methods
which can help create virtualize servcie from Scratch
,WSDLs,PCAP files.
Methodology of development is the
decision of the SI. The developed
solution should adhere to industry
standards and the principles of e-Pragati.
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17
Different types of testing are anticipated like user
interface testing, functional testing, compliance
testing, acceptance testing, smoke testing,
integration testing, systems integration testing,
operational readiness testing, performance testing,
load testing, stress testing, pre-production and
production testing. All Services and Business
Processes have to be tested in a standalone mode. A
brief description of different types of testing
presumed is given below in this section. Please note
that in all such testing defects are raised and they are
fixed. However, in production applications tickets are
raised which are addressed in the support mode.
Products, Applications (Desktop, Browser or Mobile)
and Portals have to be tested for all the user interface
requirements in addition to the functional and non-
functional requirements as applicable. In all stages
and different kinds of testing wherever possible it is
required to use appropriate tools.
Testing, validating and optimizing performance before
application deployment or infrastructure change occurs is
critical to delivering and ensuring a positive end user
experience. However, the complexity of composite
applications and the networks and infrastructure that support
them, make reliable performance testing challenging, putting
profits, productivity and brand at risk. Kinldy confirm the use
of industry standard Service virtulization software solution
which can help acheive the industry best practice agile
development methods.
Industry accepted best practices should
be used for testing.
176 187 Annexure
17
Complete section Would you recommend a solution for automated testing and
automated test case generation? This ensures complete and
appropriate test cases are generated, reducing waste and
enhancing application quality
Yes, as long as the scope and coverage of
test cases and their results are verified
and signed off by PMU.
177 General Is there a scope for the federated security to support external
agents ?
SI has to propose suitable solution.
178 General Do we need to setup a centralized help desk as we have dial
ap feature to be implemented ?
Yes, a centralized help desk needs to be
set up for the cloud and application
related issues only.
179 Page
no.99,10
For applications that are categorized as information not
available, should they be retained as it is?
Considered as Category B applications.
180 General Will there be a need for the DR . If yes it will also be on public
cloud?
SI is responsible for delivering SLAs with
detailed BCP.
181 Page
no.99,10
The Brown field (retained) applications have to be moved to
cloud or kept as it is?
Only Category C applications need to be
migrated.
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182 Page
No.23
Deployment Model Is there a qualification criteria for the public cloud service
provider?
Minimum ANCI/TIA - 942 standard - 3
rated (or equivalent), India based cloud
DC shall be considered.
183 General Analysis of trends of cropped areas and economics of
various crops district and mandal-wise over the last 5
years, to arrive at the optimized crop area planning
for various crops and giving advisories to farmers
a) Do we need to just consider the major crops or all crops?
b) What perspective would “Optimized Crop area planning”
be?
c) For the “Optimized crop area planning”, who is going to
provide information of ground water availability, scientific
information on suitable intercropping etc?
d) Do we need to extend this analysis for Horticulture, Aqua
culture, Animal Husbandry etc?
As per RFP.
184 General General Amendment : SaaS based CRM tool to enable the creation
and management of all the process scenarios. Data from
these scenarious will be integrated with the back end
databases
SI can propose the technical solution
based on the requirements.
185 General No Clarity on application to be integrated, is all master data
already created, and will be shared by the department in
future
For all the existing applications, the data
in As-Is condition will be shared.
186 General In one of the key objective department define : "Using Big
Data Analytics to gain insights" do we need to implement the
big data practice or simple analytical tool work
This is out of scope of PS Pkg. It will be
addressed in Core/DataLytics Pkg.
187 General Integration requirement from other agency like Adhar card,
that requirement will be fulfill by department itself of bidder
need to coordinate with the agency directly.Who will provide
the DB of PAN/Voter ID and Adhar Card for validation?
SI should generate Unique ID for the PS
stake holders keeping in view the Land
hub, People hub which will be made
available during the due course of time.
SI has to map the IDs generated for the
People hub, Land hub. SRDH data should
be considered.
188 General Man power requirement for kisan vikas Kendra and public
convince center will be provided by the department or
Selected SI. Please clarify
Will be provided by the department or
whomsoever is operating the centers.
189 General Do we need to develop the mobile application or web
application work ?
All environments, all access modes.
190 General Do SI has to Inherited the existing network and other IT
related policy or new policy will be develop for new SI ?
GoAP IT & IT related polices and security
policy.
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191 General Can we proposed development on T&M basis as in the cases
of category B application we cannot define the expectation
due to which fixed cost cannot be calculated
For Cat B applications the service
provider is responsible for upgrading the
existing applications to e-Pragati
standards.
192 General For category "C" application do we need to migrate the data
and what is the data size of current application?
SI is responsible for evaluating data size
and migration.
193 General Does application need to be integrated with Soil Health
Sensor ?
Yes. The SI has to deploy sensors and
other relevant hardware in one village
on pilot basis as identified by the dept.
194 General Please provide further details om OLMS application to assess
the finance and payment gateway integration.
The existing OLMS application service
provider is responsible for payment
gateway integration.
195 General Does prposed solution need to be integrateb with existing
Active directory ?
As and when core package is
implemented, it should be integrated.
196 General Is there any scope of scanning and digitation of document ? SI responsible for providing interface for
scanned documents. Digitization of
documents is not in scope.
197 General No Clarity on the timeline for redo of BPR for already
developed application ?
NO BPR details are avauilable for newly developed
Applicaton?
Please refer page no. 96 for classification
of applications and SI responsibilities.
198 General No resposiblities of Department on the existing application
enhancement ? For e.g. Documentation, Source Code,
Transition, Historical Log , Level of utilization,
Roles and responsibilities are available in
Volume 3.
199 General Do bidder needs to integrated all the service of SD
department (scope need to define)?
As per RFP scope and clarifications.
200 General Need Clarity...Who will establish the Call Center for
preminum Services? Is it distributed or Centrally Managed ?
Type of Connectivity from Call Centre ?
Scope for SI for e.g. Dedicated CRM Portal, Billing Portal,
Logs, Incident and Resolution, Productivity, Load ?
Call center is not in scope of this RFP.
201 General General Can you please let us know what is the expected RPO/RTO?
This is required for design of the IT Infra solution.
RTO should be 8 hours, RPO should be 4
hours.
202 General 4. Scope of Work of SI selected for PS Package Is Procurement of additional software license, hardware
Supply and Installation is in scope?
SI is responsible for provision of licensed
software to run the applications.
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203 General Monitoring and Management Requirements.
The e-Pragati Primary Sector Solution should provide
monitoring and management of the entire Solution
including all software components and application.
The monitoring and management should monitor
health of software and hardware infrastructure
running the e-Pragati Primary Sector Solution
covering operating system, database, software
components, applications, servers, and other related
software and hardware components. It should
provide proactive monitoring, alerting and reporting.
Kindly provided detailed Technical Specifications for an EMS
system. It should cover the following work areas.1 Network
Management System 2 Server Performance Management
System 3 Different Correlation capabilities including Topology
Based Event Correlation 4 Application performance
Management 5 SLA Management 6 Server and Desktop
Management
The SI is responsible for meeting SLAs
and should provide a single point
console to PMU to monitor SLAs.
204 General EMS - Server, Network , Application performance &
Availability Monitoring tools
Kindly update us if you require these monitoring tools to be
implemented in High Availability HA & also have a DR setup
for these tools.
The SI is responsible for meeting SLAs
and should provide a single point
console to PMU to monitor SLAs.
205 General EMS - Server, Network , Application performance &
Availability Monitoring tools
Kindly update us if you require these tools to be implemented
in all of these environments - Development, Testing, Staging,
and Production DC & DR
EMS based console should be made
available to PMU.
206 General Identity & Access Management (IDM) a) What user types are in scope for access management?
b) How many applications are required to be integrated with
Access Management for SSO?
The SI shall develop a separate
authentication mechanism for PS Pkg
that will allow the user to access all the
services through a single, active login
session. This will later be mapped to and
integrated with e-Pragati Core Pkg SSO
that uses People Hub. The integration
/mapping with the Core Pkg SSO is the
responsibility of the SI.
207 General Identity & Access Management (IDM) a) Is there a standard format and process for how user
identities are created today? Does it differ on user types
b) How many authoritative sources of identity data currently
exist?
The SI shall develop a separate
authentication mechanism for PS Pkg
that will allow the user to access all the
services through a single, active login
session. This will later be mapped to and
integrated with e-Pragati Core Pkg SSO
that uses People Hub. The integration
/mapping with the Core Pkg SSO is the
responsibility of the SI.
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208 General Identity & Access Management (IDM) a) How many applications this new identity solution should
integrate with,?
b) Kindly provide details on the number of workflows that are
expected to be automated using the provisioning tool?
The SI shall develop a separate
authentication mechanism for PS Pkg
that will allow the user to access all the
services through a single, active login
session. This will later be mapped to and
integrated with e-Pragati Core Pkg SSO
that uses People Hub. The integration
/mapping with the Core Pkg SSO is the
responsibility of the SI.
209 General The bidder shall use the existing MeeSeva /
Meekosam Request Tracking System for Helpdesk
Support
MeeSeva / Meekosam is your existing helpdesk system please
provide details, do you want to migrate helpdesk existing data
into new proposed helpdesk system.
SI has to setup a separate help desk for
technical support.
210 General Infrastructure installed at Data Centre and at all the
Department Offices by coordinating with the
respective OEMs of the IT Infrastructure deployed at
cloud / SDC and the Department offices
Do you need helpdesk solution as Cloud based only or on
premises will do.
SI needs to decide.
211 General Provide Help Desk services to track and route
requests for service and to assist department users in
answering questions and resolving problems related
to the IT Infrastructure installed at Data Centre
Do you need Helpdesk solution of leading quadrant? SI needs to decide.
212 General General Do you want helpdesk solution to be integrated with IVR
system
Not required.
213 General General Please provide integration of third party application with Help
desk software.Please provide details
SI need to decide.
214 General General Do you have escalation process in place .Please provide
details
SI has to propose escalation mechanism
as part of solution.
215 General General Do you need Helpdesk solution in DC, DR and HA, Please
provide details.
SI need to decide based on SLA
requirements.
216 General e-Pragati envisages extensive use of Data Analytics
tools that would not only throw up trends, patterns,
gaps and areas of improvement in various
Government schemes, but also provide useful
suggestions and ideas for the future actions
(preventive and accelerative) through predictive
analytics.
Please confirm if Predictibe Analytics also needs integration
with spatial platform (spatial analytics)
SI is free to propose the solution
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217 General Principle #6: Data is Shared
Data is shared across enterprise functions and
organizations. It is less costly to maintain timely,
accurate data in a single application, and then share
it, than it is to maintain duplicative data in multiple
applications. Shared data will result in faster and
improved decisions.
Please elaborate if GIS data (Map and layer data) will be
available in distributed environment or at central location
SI in charge of GIS Hub will take up this
responsibility. Primary sector SI needs to
integrate the PS portal with the GIS hub
functionalities and enhance the PS portal
services to be GIS capable.
218 General The SI will have to develop the e-Pragati Objects as
Web Services discoverable by the e-Pragati Object
Codes. The Web Services shall be hosted on the e-
Highway platform using the applicable Web Services
Standards, such that they can be consumed by the
other applications of e-Pragati, or by external
applications and Apps as required.
We assume that platform also needs to provision for spatial
data services for other applications to consume. Please
confirm our understanding
SI in charge of GIS Hub will take up this
responsibility. Primary sector SI needs to
integrate the PS portal with the GIS hub
functionalities and enhance the PS portal
services to be GIS capable.
219 General Farm Land Management Please let us know if Farm land management application
needs to be built or any existing system needs to be updated
/ integrated.
We would like to explore possibility of consuming data /
services / functionalities of state land records system here.
As per the RFP, page no. 156.
220 General Primary Sector Databases and GIS Hub
Land Survey Records (Revenue Dept GIS Hub)
Land Records (Dept GIS Records)
We are assuming that required geo-referencing of Land
records is already in place and Integration has been already
established. Kindly confirm our undestanding
No. SI in charge of GIS Hub will take up
this responsibility. Primary sector SI
needs to integrate the PS portal with the
GIS hub functionalities and enhance the
PS portal services to be GIS capable.
221 General Land Hub ID reconciliation Please elaborate this service requirement. We have assumed
that each repository ( Ex Land Record Management, Land
Survey Management etc. ) has established unqiue land ID, so
integration can be easility achived. In case it is not , please
elaborate reconciliation requirement in detail
Currently it is not available, but will be
part of Land Hub/Core Pkg.
222 General Through GIS Hub possible to calculate area,
production and productivity of crops and improve
agriculture production. GIS can facilitate crop
planning, application of fertilizers etc. based on soil
conditions, water resource availability and agro
climatic conditions. It also helps in crop acreage
estimation, storage and logistics planning etc.
Please confirm if implementation to be done just of
visualization purpose or statistical models are expected to be
implemented to measure productivity etc. In that case we
assume that department team will provide all modelling
details and departments expert will work closely with SI team.
Please confirm our understanding
This will be part of the GIS Module
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223 General Cadastral Maps We assume that accurate Data Maps are available with
department (Or other departments). GIS platform need to
provide provision to consume / publish these maps as per
need basis. Kindly confirm our understanding
Correct
224 General Crop Acreage Assessment, Cropping pattern, yield
measurement etc.
Please elaborate this requirment in context of "Statistical
Modelling", "Image Recongnition provision to identify and
assess crop waves and related patterns" etc.
Does GIS platform is expected to have image processing
capability for the same?
Also confirm availability of statistical models as well team of
agriculture model experts who can work with SI to build the
model framewoek within system.
This will be part of the GIS Module
225 General Soil
Health
Managem
ent
Soil Health Management (Category B) We understand Applications exists and needs minor changes /
integration with main system.
Please explain if this existing application already has GIS
enablement or it needs to be established.
If GIS integration needs to be done and existing application do
not have provision for the same, request you to provide
clarity on
1. Data model flexibility of existing application
2. Web Service enablement (SOA Archieture) framework of
existing application
3. In case of existing application enhancement, GIS map
emebedding needs UI re-design. So we assume that simple
GIS integration is expected , where map will open in separate
window where USer need to switch between two windows.
Please confirm our understanding. As better practice we will
recommend GIS as embeddable map, which will need re-
design and development of presentation layer
This will be part of the GIS Module
226 General The DR/BCP site will hold the applications in High
availability
How many databases requires Disaster recovery setup ? SI has to propose on the cloud to meet
the SLA.
227 General Near Disaster Recovery Site - It will have fiber
connectivity with core data center and have near real
time replication enabled. It can help to achieve near
zero RTO and RPO.
How many databases requires Near Disaster recovery setup ? SI has to propose on the cloud to meet
the SLA.
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228 General Technolog
y
Architectu
re
Database Cluster - All the Primary Sector system
structured data will be saved on Database and for
high availability databases should be configured on
Cluster environment
How many databases requires Cluster (High availability )
Disaster recovery setup ?
SI has to propose on the cloud to meet
the SLA.
229 General Technolog
y
Number of Databases and version of databases for
PROD,UAT,DEV etc
SI has to propose to meet the SLA
230 General Technolog
y
What is the database size ? SI has to propose to meet the SLA
231 General Technolog
y
What is the amount of transaction expected per day? As per RFP, page no. 81 and 82.
232 General Technolog
y
What is the expected growth year on year? As per RFP, page no. 181.
233 General Technolog
y
What is the number of concurrent session during peak
hours?
As per RFP, page no. 81 and 82.
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