Solution FocusGerard [email protected]@gmail.comgerardchiva.com
V 2.2A POSITIVE APPROACH TO CHANGE
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Exercise in Pairs (I)• Select a partner• One coach, one coachee• Coachee selects one issue, conflict or problem you’d like to
solve• Coach asks these three questions to coachee:
1. What do you think is causing it?2. How do you feel about it?3. What is preventing you from solving this issue?
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Exercise in Pairs (II)Coach now asks these three SF questions to coachee.• Let’s just suppose that something happened and
your issue has been solved …1. How would you know that your issue has been solved?2. What would be different for you then?3. What do you need to make this work?
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Exercise in Pairs (III)• Talk about:
– What was the difference? – What did you notice? – Emotion, easy/difficult, etc.
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Sciencegerardchiva.com
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Originsgerardchiva.com
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Appreciative Inquiry Intentional Change Theory
Positive Psychology
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Stop doing what doesn’t work
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Shaping the Future
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Find new perspectives
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Tools
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If your team was able to solve the problems and conflicts really well and could turn into a true “superteam” – what would this team look like in one year time?
– What would you notice that told you that everything is working well in the team?
– What would our colleagues and customers be saying about us?– What exactly would each of us be doing differently?
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• What are we doing that gets us to 2 (or 5)? We could be much lower, but you say we are already at 2 (or 5)
• What is it that we are doing pretty well, then?
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Choose three days in the coming two weeks in which you will look for small visible signs of the “superteam” state you would like to have in the future
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Team spend one hour to tell each other what they had discovered that could be interpreted as first glimpses of the future team.
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• Outcome– What is the objective of this coaching?– What do you want to achieve in the long term?– The future perfect
• Scaling– On a scale of 0 to 10, with 10 representing the future perfect and 0 the worst it has ever been, where are you on that
scale today?– You are at n now: What did you do to get this far?– How would you know you had got to n+1?
• Know-how and Resources– What helps you perform at n on the scale, rather than 0?– What did you do to make it happen? How did you do that?– What did you do differently?
• Affirm and Action– What’s already going well?– What is the next small step? What would you like to do personally, straight away?– You are at n now, what would it take to get you to n+1?
• Review– What’s better?– What did you do that made the change happen?– What effects have the changes had?
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