From Solution to Value
Bridging the death valley
Generic problem - Digital Deadlock
80%
Yes to
Social
media
85%
Community driven-networked-Social
Media Concepts
4
Connect once with your supplier
The pleasure of your personal administration
“Find a business model designed forsustainable revenue and viral
adoption”
“If the business model is not found in a single-stakeholder model,
Think ecosystem where multiple stakeholders create network effects”
Innovation & Ecosystem
Cooperative mission : engage companies and communities in digital interactionInnovation & catalyst
Adapt the solution to fit the business model
“Adapt the solution to fit the business model
and not the other way around”
Marketing : Brand visibilityProduct management : service improvement
Finance : cost savings & finance digitisation
“Build & Align our organizationdesigned for value delivery and
low cost ”
Doccle Community
Customer Interaction
Agents
Communication Agents
Management
IT
Senders-
Ambassador
Technology partners …
Social Media designed Network organisation
“Revenue is not relevant. Relevance comes from the sustainable value we bring into the network.”
“Our community will only participate when they feel part of the solution and experience simplicity”
Cocreation : lean startup “low cost & guaranteed value delivery”
Wisdom of the crowd
• Before the experiment
After the experiment
“Our community is the most fantasticdesigner and product thinker, impossibleto replace by one expensive hired person”
Cosourcing the sales proces
• Impact of the community before Doccle
Cosourcing the sales proces
• Impact of the community with Doccle
Our sales funnel
The road so far….
21
Key figures (launch february 2014):
• 477.000 active users
• 534.000 clients of members linked
• 3,6 Mio € turnover Y1
• 40.000 app installs
• Switch from paper to digital + 50%
“ I suggest you google doccle today, because
you will probably docclegoogle tomorrow ”
Carl Tilkin-Franssens (CIO Acerta)