Strategic Executioner : Heroes rise to manage performance
Sandrine Bardot - CompensationInsider.com
Human Assets Expansion Summit Dubai, May 2012
Your performance management system is great on paper but does not deliver the expected results
You’d like to see your organization becoming a high performance one
Your process is not followed in the company and employees are cynical and disillusioned about it
You want to find a way to ensure better performance from the employees
The answer : make the line managers a pivotal element of your performance management system
Action 1 : Managers ensure focus on the “right” things
They translate the company vision into meaningful departmental activities
Managers understand the vision and strategy of the organisation
They see how their unit fits into the bigger picture
They decide on value-adding activities for the team that tie to the strategy
They ensure objectives are agreed and understood
They translate department goals into team projects and activities
They explain how team objectives become individual ones
They share regular updates on how the company and unit are doing
They act as role models
Employees look at their manager to determine what is acceptable or not
Managers set the standard for their team
If performance is important to managers, it will be important to employees
Action 2 : Managers create motivation for employees
They motivate by being positive yet acknowledging challenges
They don’t take employees for fools and treat them as adults
Their positive slant transforms potential roadblocks into exciting challenges
They motivate by listening to concerns and providing support to their team members
Their empathy makes employees feel respected and taken seriously
Their active support proves to team members that the manager cares about them and their success
Employees can focus on delivery when they are protected from problems and office politics
They motivate by celebrating success and giving recognition
This creates a positive, encouraging atmosphere
Recognition is important for both UAE Nationals and expat employees
Action 3 : Managers drive performance through feedback
Feedback has a major influence on employee performance
Positive feedback makes employees aware of what to repeat in the future
Constructive feedback allows employees to take corrective action
Timely feedback is relevant and has immediate positive effects on performance
The education given by managers enables employees to grow
They don’t give employees a fish, they teach them how to fish
By investing in employee growth, they create a win-win situation for their team and themselves
Employees will move mountains for a leader they love
Making managers the centre of your performance management system is the most effective way to improve your organisation’s performance
Thank you !
Sandrine Bardot
Check out my blog for free articles 3 times a week.
Compensation & Benefits with a Middle East flair !
http://CompensationInsider.com
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