SYSTEMS CHANGE THROUGH COACHING
Project OUTCOMES
• Build Capacity to educate students with ASD in the LRE
• Improve Outcomes:– Access to Higher Education– Employment– Independent Living– Community Involvement
BUILDING STAFF & STUDENTS
Providing supports for effective practices implemented with fidelity
Providing feedback and data on implementation efforts
District Team
BUILDING TEAM
ISD/DISTRICT TEAM
RCN
START ProjectMI-TOP
MRS
Feedback Loops
Support Loops
Adapted from Michigan Implementation Network (MIN) www. cenmi.org/min
Training Foundation
• Foundations in ASD and the Teaming Process
• Looking at Adults with ASD Differently
• Re-Thinking the Glass House Rule (Asperger’s)
• Positive Behavioral Interventions and Support
• Natural Supports
• IEP & Discovery: The Road Map
Why Change?
• We are agents of change or agents of the status quo.
• Status quo doesn’t get us from here to where KIDS need to be.
» Jacque Thompson, MAASE 2007
The World is Flat: Educational Impact
Why a Coaching Model?• Improve Capacity for
ALL Staff to Educate / Prepare Students with ASD for their Future
• Improve resource allocation / efficiency
• Move from Crisis to Frontloading
All
Some
Few
Multi-Tiered Model of Support
Intensive TIER 3
Targeted TIER 2
Universal TIER 1
START’s Model for Coaching:The Structure for Systems Change
Effective Practices
Leadership Initiative (EPLI)
EPLI is Designed to….• BUILD local district CAPACITY to educate
students with ASD
• Improve IMPLEMENTATION of effective practices for students with ASD in order to improve OUTCOMES
• Increase use of TEAM and PROBLEM-SOLVING processes
• Increase EFFECTIVENESS of professional development opportunities
HOW do we deliver EPLI?
• Trainer/Coaches– Deliver content information through training– Recruit and train building coaches
• Coach Leaders– Serve in a coach / consultant role– Coordinate district / ISD coaching activities– Work collaboratively with Trainer/Coaches
• Building-Level Coaching Activities
Expert Consultant Coaching
Expert Collaborative
Reaction Proactive
Dependence Building Capacity
Blame Accountability
Comparison of the Models:Expert Consultant vs. Coaching:
Coaching requires you toCHANGE YOUR FOCUS
• from crisis to CAPACITY BUILDING
• from an expert model to one of teaming / collaboration / problem solving
• From old to NEW thinking about supporting students with ASD: – START Principles / Mantras / Data
Patch Adams
START’s COACHING MODEL
STRUCTURED
yet
FLEXIBLE
CONGRATUATIONS ! !
You’re in the CLUB
YOU are Accountable for Coaching…..
Initiation into EPLI: Finding Nemo
Implementing a Coaching Model
Organizational
STRUCTURE / ACTIVITIESCoaching SKILLS
COACHING SKILLS
Taking on Human Nature
COACHING SKILLS
• FRONTOAD: Best place to solve a problem is . . . .
• PROCESSES• Have an arsenal of
responses….
Coaching Skills in Responding
• Keep out of the OPINION DEBATE– Law– Research– Data
• Keep Focus on the STUDENTS– How will this improve outcomes?– How will this increase socialization opportunities?– How will this improve independent skills?
• FBA on Adults– Begin with the end in mind– 10 minute vs. 1 hour approach
COACHING SKILLS
• Talk about the ELEPHANT– Spotlight vs. Lightening Bolt
• Focus on OUTCOME / IMPLEMENTATION– Discovery vs. Expert
• An idea discovered is better than an idea delivered--
– Crisis vs. Build capacity– Do it for them?
The Tough Meetings
• You want a goal about that, write it yourself…
• I can’t believe the parent wants me to provide data on why I selected these strategies…
• I think kids with aggression need to be sent home and charged with assault.
• He has ASD. He needs to go to the ASD program.
• We can’t have general ed students support students with ASD.. it will take away from their school day.
The Tough Questions
• This student is hurting our staff! When is enough enough? – DATA on implementation fidelity– Documentation of using data to make program
adjustments– Lack of progress on goals and objectives
• If you modify the curriculum THAT much, what is the student actually learning?– Learning HOW to Learn: Purpose of Modifications
YOUR Tough Meetings / Questions
Let’s Play
STUMP THE STAFF
Coaching Scenarios
COACHING SKILLS• Stanford Univ Study
– Nonverbal (55%)• Appearance• Posture• Eye contact• Body movement
– Paraverbal (38%)• Tone• Volume• Cadence
– Verbal (7%)
Not WHAT you said… but…..
7 identical sentences / 7 different meanings:
I didn’t say she stole my money.
I didn’t say she stole my money.
I didn’t say she stole my money.
I didn’t say she stole my money.
I didn’t say she stole my money.
I didn’t say she stole my money.
I didn’t say she stole my money.
It’s one thing to have INTENT,
it’s another to have EFFECT.
What are YOUR trigger words?
USING “BUT” vs. “AND”
COACHING SKILLS:Providing Feedback
“The trouble with most of us is that we would rather be ruined by praise than saved by criticism.”
—Norman Vincent Peale
Providing Feedback• Effective feedback is meant to help the recipient.
– Feedback will not FIX what you believe is wrong with another
person.
– The recipient’s decision to change behavior is their responsibility.
– Don’t give feedback to “get something off your chest.”
• Feedback should be descriptive, not evaluative– Give information, not judgment.
– Be honest and straightforward-- FRONTLOAD
– Talk about the “elephant” in the room
• Expect feedback in return (listen, don’t just defend or justify)
• Remember, even constructive feedback can be painful
Giving Feedback
• Good Feedback– Encourages– Focuses on improvements (achieved / possible)– Creates trust and cooperation
• Bad Feedback– Demotivates– Focuses on blame– Creates defensiveness– Confrontational
Developing YOURCoaching Model
Develop an ISD / District Map
EXAMPLE:CCRESA Model of Service: Building Capacity
Support Team and Building Coaches
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Develop a Picture of YOUR District
• Buildings• # students in the building• Current Implementation Tier
Identifying Needs of the BuildingIMPLEMENTATION TIER
TIER 1:--Teaming structure in place--Team(s) trained--Teams meeting regularly--Implementation of effective practices--Ongoing PD
Tier 2:Frequent flyers to PDLack of implementation
Tier 3:Lack of informationNew Staff1st Student with ASD
Developing your COACHING MODEL
Step 1: Develop an ASD Picture of your District / ISD
Step 2: Develop Your Coach Leaders / Building Coaches
Who are Coach Leaders?
• In multiple buildings
• Tends to be Ancillary Staff:– School Psychologist– School Social Worker– Speech and Language Therapist– ASD Teacher Consultants– Occupational Therapist
Who are Building Coaches?
• Primarily assigned to one building
• Tends to be:– Special Education Teacher– General Education Teacher– Building Speech and
Language Therapist– School Counselor– Principal
How will YOUR Model Look?
Addressing Barriers
START @ Grand Valley State University; Autism Education Center © 2008-09 ; All Rights Reserved
START @ Grand Valley State University; Autism Education Center © 2008-09 ; All Rights Reserved
Control the Controllables
ACTIVITY
START @ Grand Valley State University; Autism Education Center © 2008-09 ; All Rights Reserved
GETTING CRITICAL MASS
• DESIGN BEHAVIOR:– Closest to the CUSTOMER– Advocate change when it benefits
the customer
• DEFAULT BEHAVIOR:– Protecting SELF
• DEFIANT BEHAVIOR:– Furthest from the customer– Protecting STATUS QUO
CELEBRATION OF PROGRESS
• TEAM Award
• Individual Award
START @ Grand Valley State University; Autism Education Center © 2008-09 ; All Rights Reserved