05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Using the iPad on Group Tours
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents2
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents2
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents3
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Museum Educator - Ann Issacson
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Museum Educator - Ann Issacson
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
History> 1990‘s Docent use of gallery-media> 1997 Newton handheld tour> 1998 ArtsConnectEd launched> 2001 Cell phone tours> 2008 Docent symposium - iPhone
demo> 2010 Tablet enhanced group tours
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents6
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Drivers> Museum mobile focus on individuals> Interest in facilitated integration of
media in group setting “Social Life of Technology”
> Availability of tablet computers> Phasing out of kiosks > Breadth of supporting rich media
resources
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents8
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Areas of Research - Response> Visitor response> Docent response> Museum educator response> Museum-wide response> Community response
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Areas of Research - Obstacles
> Political and psychological obstacles?> Physical obstacles?> Technical obstacles?
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Areas of Research - Logistics> Training needs> Material preparation and organization> Most effective materials> Hardware management> Cross marketing opportunities
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Project Development> Summer 2008 - Visual Art Research Journal> Fall 2009 - HP TouchSmart Prototyping> Spring 2010 - Research and funding
– iPad Released! > Summer 2010 - Prototyping and training> Fall 2010 - Docent training and evaluation> Winter 2010/11 - Full implementation
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents13
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Project Phases> Hardware, Media and App Selection> Tour Trials and Observation> Definition of Best Practices> Tour Guide Training> Assessment
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Hardware, Media and App Selection
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Photos and Graphics
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Audio and Video
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Maps
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Searching and Reference
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Ongoing App Review> Integration of all forms of media> Linear and non-linear access> Light table and searching> Organization tools - folders, etc.> Referencing onboard media without
duplication> Ability to add metadata
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Tour Trials and Observation
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Observation assessed:> Presentation strategies with the iPad> Tour guide navigation of content> Integration of content with tour> Quality of content for group viewing> Visitor engagement
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Observation findings: (20 tours)> iPad portability was not an issue> Tour guides navigated content and
apps without difficulty> Screen size, brightness and audio
good for groups of 10-15> Visitors were very engaged and
excited by iPad-based content
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Museum Educators - Sheila McQuire and Ann Isaacson
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Museum Educators - Sheila McQuire and Ann Isaacson
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Definition of Best Practice
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Best Practices> Judicious use, avoid making iPad
focal point of tour> Develop transition in and out of use of
iPad based media> Hold iPad away from visitors when
locating content> Display screen chest-high> Flip screen to appropriate layout
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Best Practices> Video and audio segments should be
kept from 30 - 60 seconds in length> Narrate video rather than use audio in
noisy environments> Darken screen and close when done> Practice, practice, practice
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Tour Guide Training
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Assessment
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Assessment Tools> Observer checklist and comment
document> Pre-training survey> Post-training survey
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See ebook chapter for detailed findings
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents52
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Implementation
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents54
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Docent - Jean-Marie Burtness
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Docent - Jean-Marie Burtness
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Initial Project Idea> Sayre, S. & Wetterlund, K. (2008) The
Social Life of Technology for Museum Visitors, Visual Art Research Journal, Pennsylvania State University (34),67 p.85
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Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents58
Mobile Apps for MuseumsThe AAM Guide
to Planning and Strategy
Edited by Nancy Proctor
With contributions fromJane Burton, Allegra Burnette,
Ted Forbes, Kate Haley Goldman, Ann Isaacson, Sheila McGuire,
Ed Rodley, Peter Samis,Scott Sayre, Margriet Schavemaker,
Koven Smith, Robert Stein and Kris Wetterlund
The AAM PressAmerican Association of Museums
Washington, DC2011
To be released May 23, 2011
Sunday, May 22, 2011
05.03.2011Scott Sayre MIDEA 2011 Slide
Tablet-Enhanced Group Tours: Developing Digital Docents
Scott Sayre, Sandbox [email protected]
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Sunday, May 22, 2011