Let’s get to know each
other?
Krishantha Jayasundara
Staff Officer-Human Resources at Alpha
Apparels Ltd
BA General Degree
University of Peradeniya
(English, Psychology & Sociology)
PQHRM(IPM)
NDTHRD(IPM)
2
4
What are the teams you are familiar with?
5
Cricket Team
6
Foot Ball Team
7
Volley Ball Team
8
What is the common thing that you see in these teams?
Common Objectives
Winning the Game
9
What is a Team???
• A team is a small number of people withcomplementary skills who arecommitted to a common goal for whichthey are mutually accountable.
10
Team
Small Number
Complementary skills
Common Goals
Mutual Accountability
11
Together MoreEveryone Achieve
12
Activity
• Participants start counting.
• The odd numbers are read out loud.
• Even numbers are silent and the person who is supposed to read even number has to raise his hand.
13
What is a Group?
• Group of passengers travelling in a plight
14
•TravellingWhat is
common in them?
•They are just passengers
Are they for a common
objective?
15
Group
People who can identify with each other(sharing ideas, beliefs or experiences of common areas)
People frequently and regularly engage with each other (agreeing on a purpose and working together on a shared tasks)
People who recognize themselves and are recognized by others as part of a group.
16
Common Objective Team
GroupPersonalized Objectives
17
Types of Groups
Work groupsNeighborhood
groups
Social groups/special
interest groups
Self-help groups
Pressure groups
18
Categories of Group
Formal Groups
Informal Groups
19
Formal Groups
• Command group-comprised of employees who directly report to a supervisor
• Tasks groups-employees work to accomplished a certain task
Groups established by organizations to perform organizational work.
20
Informal Groups
• Interest Groups-established to meet a mutual objective
• Friendship groups-formed by members have something in common
Natural Grouping of employees that form to fulfill social needs.
21
Roles in Society
22
What do you mean by “Role”?
23
Role
• A position that has to be assumed and acted by an individual in a group
The expected behaviour from someone
Father
Mother
Teacher
Office Assistant
24
Characteristics of Teams
25
1. Clear purpose
Action Plan
missionGoals
tasks
Vision
26
2. Informality
• Unlike you are working with your boss
• Unlike when the teacher is at class in school
27
3. Listening techniques
• Questioning
• Paraphrasing
• Summarizing
28
4. Civilized disagreement
Conflicts and criticisms are welcome within the team
29
5. Consensus decision making
30
6. Open communication
They share ideas and opinions openly
31
7. Clear roles and work assignment
What?Why?When?For whom?
32
8. Shared Leadership
• Not a single leader
• Members share leadership
• All are leaders
33
9. External Relations
• Team tries to makes relations with external parties
34
10. Style Diversity
• Leadership
• Approaches to tasks
• Skills diversity
35
11. Self Assessment
Focus on goals
Monitor their performance
Evaluate the performance
Concerned about
deadlines
36
12. Allocation right roles to the right people
37
13. Selection of members on the basis of skills and competencies
38
13. Challenging the group regularly with fresh facts and information
Innovative Ideas
Updated knowledge
39
14. Individual responsibility and accountability
• Each employee is aware of what is expected from them
• Achievement of individual tasks leads to the achievement of teams tasks
40
15. Developing trust among the
members
41
Benefits of Teams
42
1. Achievement of a goal in more efficient and more effective manner as team members are committed to one single goal
• More efficient-little time
• More effective-high productive/lack of wastes
• Committed- highly focused
43
2. People like to work with others due
to social satisfaction.
Increased morale and motivation can be expected.
44
3. High level of productivity through
specialized work processes and labour distribution
45
4. Team members communicate with each other more often. Thus, they don’t have misconceptions and misunderstanding among them.
46
5.Social learning takes place.
People learn from each other and from their mistakes as well.
47
6. Organizational flexibility
members are open-mined and willing to go through changes
48
Team Building
49
Team Building
50
Team Building
• Team building is a process of deliberately creating and effective team
51
Formation and Development of
Groups
52
53
Stage-01
Forming
Uncertainty
Effort to understand
their purpose
Interactions patterns tried
out
54
55
Stage-02
Storming
Conflicts and confrontations
Redefinitions of tasks and goals
Members withdraw
56
57
Stage-03
Norming
Cooperation and collaboration
Cohesiveness
Open communication and great interactions
58
59
Stage-04
Performing
Group is fully functional
work for the achievement of
set goals
60
61
Stage-05
Adjourning
Due to task completion or
goal attainment
Marked by positive emotions or feeling of loss
62
Formation and Development of Groups
Forming
Storming
Norming
Performing
Adjourning
63
Team Roles
• Meredith Belbin (1981) has identified key roles within a team
64
Roles
Chairman
Shaper
Plant
Monitor evaluator
Company Worker
Resource Investigator
Team worker
Completer/finisher
Expert
65
(1)Plant
Contribution Allowable Weaknesses
• Creative
• Imaginative
• Free thinking
• Generates ideas and
solves difficult problems
• Too preoccupied to
communicate effectively
66
(2)Resource Investigator
Contribution Allowable Weaknesses
• Out going
• Enthusiastic
• Communicative
• Explores opportunities and
develops contacts
• Over-optimistic
• Loses interest once initial
enthusiasm has passed
67
(3) Coordinator
Contribution Allowable Weaknesses
• Mature
• Confident
• Identifies talent
• Clarifies goals
• Delegates effectively
• Can be seen as
manipulative
• Offloads own share of
work
68
(4) Shaper
Contribution Allowable Weaknesses
• Challenging
• Dynamics
• Thrives on pressure
• Has the drive and courage
to over come obstacles
• Offends peoples feelings
69
(5) Monitor Evaluator
Contribution Allowable Weaknesses
• Sober
• Sees all the options and
judges accurately
• Lacks drive and ability to inspire others
• Can be over critical
70
(6) Team worker
Contribution Allowable Weaknesses
• Cooperative
• Perceptive and diplomatic
• Indecisive in crunch situations.
71
(7) Implementer
Contribution Allowable Weaknesses
• Cooperative
• Perceptive and diplomatic
• Indecisive in crunch
situations.
72
(8) Completer Finisher
Contribution Allowable Weaknesses
• Painstaking
• Conscientious
• Searches out errors
• Inclined to worry unduly
• Reluctant to delegate
73
(9) Specialist
Contribution Allowable Weaknesses
• Single minded
• Self-starting
• Dedicated
• Contributes only on a
narrow front
74
75
What kind of a team member are you?
76